Patents by Inventor Shilpa Goel

Shilpa Goel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System, method and computer program product for interacting with a process diagram
    Patent number: 10366517
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for interacting with a process diagram. These mechanisms and methods for interacting with a process diagram may allow for a user's enhanced interactive experience with the process diagram. The ability of embodiments to provide such enhancements may allow for improved navigation of the process diagram, searching of the process diagram, editing of the process diagram, etc.
    Type: Grant
    Filed: December 2, 2015
    Date of Patent: July 30, 2019
    Assignee: salesforce.com, inc.
    Inventors: Patrick Calahan, Shilpa Goel, Varadarajan Rajaram, David Park, Miguel Canizares, Venkadeshkumar Dhandapani
  • SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR INTERACTING WITH A PROCESS DIAGRAM
    Publication number: 20160225172
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for interacting with a process diagram. These mechanisms and methods for interacting with a process diagram may allow for a user's enhanced interactive experience with the process diagram. The ability of embodiments to provide such enhancements may allow for improved navigation of the process diagram, searching of the process diagram, editing of the process diagram, etc.
    Type: Application
    Filed: December 2, 2015
    Publication date: August 4, 2016
    Applicants: salesforce.com, inc., salesforce.com, inc.
    Inventors: Patrick Calahan, Shilpa Goel, Varadarajan Rajaram, David Park, Miguel Canizares, Venkadeshkumar Dhandapani
  • System, method and computer program product for interacting with a process diagram
    Patent number: 9239722
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for interacting with a process diagram. These mechanisms and methods for interacting with a process diagram may allow for a user's enhanced interactive experience with the process diagram. The ability of embodiments to provide such enhancements may allow for improved navigation of the process diagram, searching of the process diagram, editing of the process diagram, etc.
    Type: Grant
    Filed: March 31, 2010
    Date of Patent: January 19, 2016
    Assignee: salesforce.com, inc.
    Inventors: Patrick Calahan, Shilpa Goel, Varadarajan Rajaram, David Park, Miguel Canizares, Venkadeshkumar Dhandapani
  • METHODS FOR PRIORITIZING AND ASSIGNING ONE OR MORE EXCEPTIONS AND DEVICES THEREOF
    Publication number: 20160004989
    Abstract: A method, non-transitory computer readable medium and exception management computing device for obtaining one or more exceptions and information associated with each of the obtained one or more exceptions. Each of the obtained one or more exceptions is classified as either a relevant exception or a non-relevant exception based on the obtained information associated with each of the obtained one or more exceptions. Each of the obtained one or more exceptions classified as being the relevant exception is prioritized based on one or more business rules. The prioritized one or more relevant exceptions are assigned to the one or more agents based on one or more skills of the one or more agents prioritized.
    Type: Application
    Filed: August 20, 2014
    Publication date: January 7, 2016
    Inventors: Sudeep Somanna Reddy, Shilpa Goel
  • System, method and computer program product for rule-based performance of actions on related objects
    Patent number: 8819081
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for rule-based performance of actions on related objects. These mechanisms and methods for rule-based performance of actions on related objects can provide a generalized technique for configuring related object actions that are responsive to object updates. The ability to provide this generalized technique can enable actions to be automatically performed on objects in response to updates to related objects, in a rule-based manner.
    Type: Grant
    Filed: March 31, 2011
    Date of Patent: August 26, 2014
    Assignee: salesforce.com, inc.
    Inventors: Patrick Calahan, Shilpa Goel, George Hart, Varadarajan Rajaram
  • System, method and computer program product for rule-based performance of actions on related objects
    Publication number: 20110246533
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for rule-based performance of actions on related objects. These mechanisms and methods for rule-based performance of actions on related objects can provide a generalized technique for configuring related object actions that are responsive to object updates. The ability to provide this generalized technique can enable actions to be automatically performed on objects in response to updates to related objects, in a rule-based manner.
    Type: Application
    Filed: March 31, 2011
    Publication date: October 6, 2011
    Applicant: Salesforce.com, inc.
    Inventors: Patrick Calahan, Shilpa Goel, George Hart, Varadarajan Rajaram