Abstract: Provided are: a data related information generating unit for generating data related information DL including detection data and air conditioner information of air conditioners; a class classifying unit for creating a plurality of classes on the basis of the air conditioner information related to alarm data extracted by an alarm data extracting unit among the air conditioner information and for classifying the data related information DL into the plurality of classes; a priority setting unit for setting priority to each of a plurality of types of alarm data and the plurality of classes; and a priority calculating unit for assessing co-occurrence of anomaly data extracted by an anomaly data extracting unit and the alarm data, assessing co-occurrence of the alarm data and the plurality of classes, assigning priority about the alarm data and the plurality of classes to the co-occurred anomaly data, and calculating priority of anomaly data.

Abstract: An access from a server apparatus to a terminal apparatus is made safely and reliably possible without changing the setting of a firewall, etc. The terminal apparatus 100 sends instruction inquiries 711, 712, to inquire of the server apparatus 200 about existence/absence of a command (an execution instruction) to be executed by the terminal apparatus 100, in a form of an HTTP request (S12). The server apparatus 200 sends reply data 721, 722 (an inquiry response) including the command, in the form of an HTTP response to the HTTP request, to the terminal apparatus 100 (S26, S29) when the command to be executed by the terminal apparatus 100 exists. The terminal apparatus 100 executes the command when the reply data 721, 722 includes the command.

Abstract: Disclosed is a wireless remote control system that provides a system for suppressing the communication fee. The server apparatus 100 calls the facility side control apparatus 200a via the public line 410. When the facility side control apparatus 200a detects the outgoing call received as an incoming call, it connects to the internet 420 and transmits a control command request 920 serving as a request to the server apparatus 100. The server apparatus 100 receives the control command request 920 serving as a request via the internet 420, and transmits the control command 930 serving as a reply to this request to the facility side control apparatus 200a via the internet 420. The facility side control apparatus 200a receives the control command 930 from the server apparatus 100, and instantly controls the facility apparatus 300a in accordance with the control command 930 received.

Abstract: An access from a server apparatus to a terminal apparatus is made safely and reliably possible without changing the setting of a firewall, etc. The terminal apparatus 100 sends instruction inquiries 711, 712, to inquire of the server apparatus 200 about existence/absence of a command (an execution instruction) to be executed by the terminal apparatus 100, in a form of an HTTP request (S12). The server apparatus 200 sends reply data 721, 722 (an inquiry response) including the command, in the form of an HTTP response to the HTTP request, to the terminal apparatus 100 (S26, S29) when the command to be executed by the terminal apparatus 100 exists. The terminal apparatus 100 executes the command when the reply data 721, 722 includes the command.