Abstract: Example methods, apparatuses, and systems are presented for determining a physical (real) topology of an Ethernet type network, including mapping physical switches arranged in a multi-chassis link aggregation group (MC-LAG). Spanning tree protocol (STP) data is obtained via a combination of SNMP queries or SSH/telnet connectors. The STP data and MAC addresses are collected initially for all the switches in the mapping criteria. After collecting this data, pairs of switches are formed (e.g., randomly) and the collected data is correlated and stored according to the set of rules described in embodiments of the present disclosure in order to find switch to switch links.

Abstract: Example methods, apparatuses, and systems are presented for discovery of how network devices are interconnected. A group of network devices may be discovered that are associated with each other may be determined. Using a system of the present disclosures, information is gathered from network devices using networking protocols and links are identified. Protocols suggest how two or more network devices are connected to each other. Every interface on the physical or virtual device may be associated with multiple types of links identified by various protocols. A weight is assigned to each link using a weight mapping table. Next a method to reduce the number of multiple links is applied. The reduction method uses the link associated with an interface with the lowest weight to map the network topology, in some embodiments.

Abstract: Example methods, apparatuses, and systems are presented for discovery of how network devices are interconnected. A group of network devices may be discovered that are associated with each other may be determined. Using a system of the present disclosures, information is gathered from network devices using networking protocols and links are identified. Protocols suggest how two or more network devices are connected to each other. Every interface on the physical or virtual device may be associated with multiple types of links identified by various protocols. A weight is assigned to each link using a weight mapping table. Next a method to reduce the number of multiple links is applied. The reduction method uses the link associated with an interface with the lowest weight to map the network topology, in some embodiments.

Abstract: Example methods, apparatuses, and systems are presented for determining a physical (real) topology of an Ethernet type network, including mapping physical switches arranged in a multi-chassis link aggregation group (MC-LAG). Spanning tree protocol (STP) data is obtained via a combination of SNMP queries or SSH/telnet connectors. The STP data and MAC addresses are collected initially for all the switches in the mapping criteria. After collecting this data, pairs of switches are formed (e.g., randomly) and the collected data is correlated and stored according to the set of rules described in embodiments of the present disclosure in order to find switch to switch links.

Abstract: The subject disclosure relates to capturing window definitions of an executing user interface application and/or website and generating an editable model representation. A starter storyboard or screens can be generated quickly by recording a manipulation of an existing application or website. States associated with a multitude of user interface control hierarchies of a target application are captured, stored in a generic user interface model, and used for generation of mockups, code, and so forth. In an aspect, an indication is received that an application or website is be captured. Thereafter, the state of the website or application window and subsequent windows are observed and captured. For each of the subsequent windows traversed in a live control hierarchy, basic information about each item is captured. The information gathered for a given window and its control hierarchy can be serialized into a simple XML representation.

Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided for a plan of care. In one embodiment, assessments can be provided. Based on responses to the assessments, various problem, goal, and intervention workflows can be authored onto a patient's plan of care.

Abstract: Described is a workflow and procedure that automates the process of requesting feedback on a software solution from a customer (user). A system facilitates creating a feedback request that is sent to a user, by which the user launches the software solution and a feedback tool. Via the tool, the customer provides rich actionable feedback, which is maintained in a data store for subsequent action, e.g., review by a product owner/development team. The development team may take action on the feedback, and notify the user, closing the loop with the user.

Abstract: The subject disclosure relates to capturing window definitions of an executing user interface application and/or website and generating an editable model representation. A starter storyboard or screens can be generated quickly by recording a manipulation of an existing application or website. States associated with a multitude of user interface control hierarchies of a target application are captured, stored in a generic user interface model, and used for generation of mockups, code, and so forth. In an aspect, an indication is received that an application or website is be captured. Thereafter, the state of the website or application window and subsequent windows are observed and captured. For each of the subsequent windows traversed in a live control hierarchy, basic information about each item is captured. The information gathered for a given window and its control hierarchy can be serialized into a simple XML representation.

Abstract: A speech recognition application including a recognition module configured to receive input utterances and an application module configured to select a recognition from the speech recognition module using output from a first iteration to select a recognition result for a second iteration. In one embodiment, the application module eliminates a previous rejected recognition result or results from the N-Best list for recognition. In another embodiment, the application module rescores N-Best entries based upon N-Best lists or information from another iteration. In another illustrated embodiment, the application module uses a limited grammar from a current N-Best list for subsequent recognition, for example for rerecognition using a recorded input from a previous iteration.

Abstract: A method of generating an optimized grammar, for use in speech recognition, from a data set or big list of items, is disclosed. The method includes the steps of obtaining a tree representing items in the data set, and generating the grammar using the tree. The tree or tree data structure representing items in the data set is a simulated recognition search tree, representing items in the data set, which can be automatically generated from the data set.

Abstract: A method of querying a user to select from a list in a voice-activated command system is provided. The method includes generating command prompt phrases during which the user can select items on the list. The command prompt phrases include an item on the list and an index for another item on the list. In some embodiments, each command prompt phrase also includes a period of silence between item on the list and the index for another item on the list. If a user selecting barge-in is received during a particular command prompt phrase, the corresponding item on the list is selected.

Abstract: A method of providing information to a user in a telephone interactive system includes receiving a new call. A comparison is then made between an identifier associated with the new call with stored call information pertaining to previous calls. If the identifier associated with the new call matches an identifier associated with a previous call, a subsequent action taken in the new call is based on context information stored from the previous call.

Abstract: A method of providing voice dialing assistance includes providing a first input to a speech recognition engine, with the first input corresponding to a speech sample provided by a caller attempting to reach an intended call recipient. A speech recognition output is generated in response to the first input. A potential call recipient is identified based upon the speech recognition output. A confirmation that the potential call recipient is the intended call recipient is implemented using a personal recording made by the potential call recipient.

Abstract: A method of executing operations in a voice-activated command system includes automatically initiating execution of a default operation. A user is then prompted, after the default operation has been initiated, to determine whether the user wishes to execute a second operation instead of the default operation. If the user wishes to execute the second operation instead of the default operation, execution of the default operation is terminated and execution of the second operation is initiated. In voice-activated and other command systems, such as voice dialing systems, this method allows the command system to execute the most probable operation without delay, while still making the system easily navigable by naïve users. Systems, computer readable medium and apparatus which implement the methods of the present invention are also disclosed.

Abstract: Various technologies and techniques are disclosed for viewing and managing work items. A work item management application is provided to allow a user to view and manage a plurality of work items from a single view. An interactive viewing feature is provided to allow the user to interactively view complex relationships between selected groups of work items. When the user selects all of the work items of a particular type in a work item group, the orphaned items are visually indicated. A many-to-many linker feature allows the user to create many-to-many relationships between a selected group of the work items in a single operation.

Abstract: A computer-implemented method is disclosed for creating a grammar to be processed by a speech recognition engine in the context of a voice-activated command system. The method includes receiving a database containing a plurality of terms and identifying a set of terms that are pronounced the same but spelled differently. The method also includes placing a single term within the grammar to represent the set of terms.

Abstract: A method and system are provided for recognizing user input. User input is applied to at least one model to identify at least one decoded value found in a grammar. The decoded value and at least one database value stored in the grammar are then returned. The database value corresponds to a database value found in a database that is separate from the grammar. Under one embodiment, the database is associated with an application that accesses database values in the database. Under a further embodiment, two database values are returned with the decoded value where one of the database values corresponds to a database value in a first database and the other database value corresponds to a database value in a second database.

Abstract: A method is disclosed from constructing a grammar. The grammar is configured to be processed by a speech recognition engine in the context of a voice-activated command system. The method includes receiving a database containing a plurality of terms. From the plurality of terms, first and second terms are identified. The first and second terms are spelled differently but have a first pronunciation in common. One of the first and second terms also has a second pronunciation that is not inherent to the other of the first and second terms. The first and second pronunciations are placed within the grammar.

Abstract: A method of facilitating interaction between a user and an automated system is provided. The method includes generating a graphical user interface on a display, with the graphical user interface inviting the user to provide an input to initiate execution of an operation. Upon receipt of an input from the user, a telephone call is automatically generated or initiated from the automated system to the user. The automated system can then prompt the user as required to execute the operation.

Abstract: A method of generating an optimized grammar, for use in speech recognition, from a data set or big list of items, is disclosed. The method includes the steps of obtaining a tree representing items in the data set, and generating the grammar using the tree. The tree or tree data structure representing items in the data set is a simulated recognition search tree, representing items in the data set, which can be automatically generated from the data set.