Patents by Inventor Siddhi Soman

Siddhi Soman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240121290
    Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for generating a secure upload URL, receiving a file upload to a first draft data store, and transferring the file from the first draft data store to a first final data store. In particular, in one or more embodiments, the disclosed systems transfers the file from the first draft data store to a first final data store based on the file meeting predetermined file attributes associated with the first draft data store. Moreover, the disclosed system provides to an agent device access to the file based on access permissions corresponding to the first final data store.
    Type: Application
    Filed: October 10, 2023
    Publication date: April 11, 2024
    Inventors: Siddhi Soman, Robert Cataneo, Peter Saisi, William Stern
  • Publication number: 20240005321
    Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for relaying payloads with digital policy criteria for dispute requests of network transactions from a first digital system to a second digital system, for the second digital system to automatically implement the digital policy criteria. In particular, in one or more embodiments, the disclosed system receives payloads comprising digital policy criteria and policy identifier(s) and determines whether to approve or deny dispute requests based on incoming dispute requests.
    Type: Application
    Filed: May 24, 2022
    Publication date: January 4, 2024
    Inventors: Siddhi Soman, Steven Holinaty, Anthea Maniulit, Devadas Allya, Matteo Vinci, Sumanth Thikka
  • Publication number: 20230344787
    Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.
    Type: Application
    Filed: June 14, 2023
    Publication date: October 26, 2023
    Inventors: Siddhi Soman, Corey Baker, Jessica Fain, Stephen Burgess, Matthew Hodgins, Himanshu Sharma, Sri Mahesh Vutukuri, Nicole Fish
  • Publication number: 20230259948
    Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for generating a multi-transaction dispute package. For example, in one or more embodiments, the disclosed system receives a dispute request with an initial disputed transaction and identifies other potential transactions based on dispute classifications. In one or more embodiments, the disclosed system provides the identified potential transactions that are potentially related to the initial disputed transaction for selection. In response to receiving a selection from the user, the disclosed system generates and processes a multi-transaction dispute package.
    Type: Application
    Filed: February 15, 2022
    Publication date: August 17, 2023
    Inventors: Catherine Paulson, Clem Akomea-Agyin, Daniel Klein, Deivide Oliveira, Jacek Faliszewski, Kuan-Wen Lo, Marcus Vinson, Siddhi Soman
  • Patent number: 11722446
    Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.
    Type: Grant
    Filed: May 17, 2021
    Date of Patent: August 8, 2023
    Assignee: Salesforce, Inc.
    Inventors: Siddhi Soman, Corey Baker, Jessica Fain, Stephen Burgess, Matthew Hodgins, Himanshu Sharma, Sri Mahesh Vutukuri, Nicole Fish
  • Patent number: 11671392
    Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.
    Type: Grant
    Filed: May 17, 2021
    Date of Patent: June 6, 2023
    Assignee: Salesforce, Inc.
    Inventors: Siddhi Soman, Jessica Fain, Ugochukwu Douglas Chukwu, Nicole Fish, Sri Mahesh Vutukuri, Beau Carlborg, Matthew Hodgins, Zach Forrest y Salazar, Corey Baker
  • Patent number: 11620598
    Abstract: A board associated with a communication platform and/or one or more channels associated therewith is described. In an example, the board can be associated with editable text and one or more objects capable of being at least one of reordered, added, deleted, or edited. In an example, the one or more objects can be associated with one or more sections. In an example, a communication platform can perform a modification to the board, based at least in part on receiving a request associated with the modification, and can cause the board to be presented via a user interface associated with a member of at least one communication channel with which the board is associated. In an example, the board can be sharable with users associated with different communication channels, workspaces, organizations, or the like.
    Type: Grant
    Filed: August 14, 2020
    Date of Patent: April 4, 2023
    Assignee: Salesforce, Inc.
    Inventors: Daniel Stewart Butterfield, Matthew Hodgins, Michael Hahn, Neil Kamireddy, Paul Duan, Zach Forrest y Salazar, James Colgan, Siddhi Soman
  • Publication number: 20220368657
    Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.
    Type: Application
    Filed: May 17, 2021
    Publication date: November 17, 2022
    Inventors: Siddhi Soman, Corey Baker, Jessica Fain, Stephen Burgess, Matthew Hodgins, Himanshu Sharma, Sri Mahesh Vutukuri, Nicole Fish
  • Publication number: 20220368658
    Abstract: Message moderation is described herein. In an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). In some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. Such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. Message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.
    Type: Application
    Filed: May 17, 2021
    Publication date: November 17, 2022
    Inventors: Siddhi Soman, Jessica Fain, Ugochukwu Douglas Chukwu, Nicole Fish, Sri Mahesh Vutukuri, Beau Carlborg, Matthew Hodgins, Zach Forrest y Salazar, Corey Baker
  • Publication number: 20220353129
    Abstract: Creating a new channel based on a thread or an object associated with a communication channel is described. A communication platform can receive, in association with a thread or an object, a first request to create a new channel based on the thread or the object. The communication platform can identify characteristics (e.g., users, context data, permissions data, etc.) associated with the thread or the object and can create the new channel based on first characteristics associated with the thread or the object. In some examples, the communication platform can receive, from a requesting user, a second request to associate second characteristics with the new channel. The communication platform can thus create the new channel based on the second characteristics.
    Type: Application
    Filed: April 28, 2021
    Publication date: November 3, 2022
    Inventor: Siddhi Soman
  • Publication number: 20220051169
    Abstract: A board associated with a communication platform and/or one or more channels associated therewith is described. In an example, the board can be associated with editable text and one or more objects capable of being at least one of reordered, added, deleted, or edited. In an example, the one or more objects can be associated with one or more sections. In an example, a communication platform can perform a modification to the board, based at least in part on receiving a request associated with the modification, and can cause the board to be presented via a user interface associated with a member of at least one communication channel with which the board is associated. In an example, the board can be sharable with users associated with different communication channels, workspaces, organizations, or the like.
    Type: Application
    Filed: August 14, 2020
    Publication date: February 17, 2022
    Inventors: Daniel Stewart Butterfield, Matthew Hodgins, Michael Hahn, Neil Kamireddy, Paul Duan, Zach Forrest y Salazar, James Colgan, Siddhi Soman