Abstract: Processing system for evaluating a customer opportunity based on multiple metrics, including automated tracking of communications activities with a customer, to determine when the customer opportunity has reached a defined milestone.

Abstract: A method and system for migrating contact data from a source customer relationship management (CRM) system to a target CRM system, comprising retrieving a source contact record corresponding to a source contact from a source CRM database associated with the source CRM system, the source contact record including a first set of data fields populated with information about the source contact; retrieving, from a support database, a support contact record corresponding to the source contact, the support contact record including a second set of data fields populated with information about the source contact; and determining, based on information included in the support contact record, if the source contact record meets a predefined migration criteria, and if so perform a migration process to migrate information included in the source contact record to the target CRM system.

Abstract: A system, server, and method are provided for delivering at least one web feed to at least one wireless device. The server subscribes to the at least one web feed. The server has a processor connected to a memory with at least one module stored in the memory for execution by the processor. The server is configured to: monitor the web feed status for an expiration of a refresh time; retrieve new content from the web feed upon expiry of the refresh time; process the new content and package the processed new content as a content package for delivery to the wireless device; and send the content package to the wireless device as a push delivery.

Abstract: Methods, communications networks and systems for synchronizing content delivery to a plurality of delivery devices of a user. The delivery devices include at least one computer connected to internet and at least one mobile device. The method comprises retrieving profile data concerning the plurality of delivery devices of the user; sending an invitation to deliver content to the plurality of delivery devices of the user; receiving at least two responses to the invitation, for each response received: identifying a responding delivery device of the plurality of delivery devices from which the response is received using the profile data; retrieving a platform type of the responding delivery device accepting the invitation; and retrieving and providing a delivery version of the content in a delivery format acceptable for the platform of the responding delivery device.

Abstract: A system is provided for providing content including one or more interactive components to a wireless device. The system includes a content server configurable to deliver push content to the wireless device, a processor for controlling operation of the server, a communications subsystem for communicating with a communications network, and a memory. The content server includes one or more modules for providing the content to the wireless device, the module(s) being configured to cause the content server to: receive a content file including the content and information about the interactive component(s), the information about each individual interactive component comprising one or more attributes useful in rendering the individual interactive component; process the content file and package the processed content file as a content package for delivery to the wireless device; and send the content package to the wireless device as a push delivery.

Abstract: A system is provided for providing content including one or more interactive components to a wireless device. The system includes a content server configurable to deliver push content to the wireless device, a processor for controlling operation of the server, a communications subsystem for communicating with a communications network, and a memory. The content server includes one or more modules for providing the content to the wireless device, the module(s) being configured to cause the content server to: receive a content file including the content and information about the interactive component(s), the information about each individual interactive component comprising one or more attributes useful in rendering the individual interactive component; process the content file and package the processed content file as a content package for delivery to the wireless device; and send the content package to the wireless device as a push delivery.

Abstract: Methods, communications networks and systems for synchronizing content delivery to a plurality of delivery devices of a user. The delivery devices include at least one computer connected to internet and at least one mobile device. The method comprises retrieving profile data concerning the plurality of delivery devices of the user; sending an invitation to deliver content to the plurality of delivery devices of the user; receiving at least two responses to the invitation, for each response received: identifying a responding delivery device of the plurality of delivery devices from which the response is received using the profile data; retrieving a platform type of the responding delivery device accepting the invitation; and retrieving and providing a delivery version of the content in a delivery format acceptable for the platform of the responding delivery device.

Abstract: A method for synchronizing content delivery to a plurality of delivery devices of a user. A communications network and a system are also provided. The delivery devices include at least one computer connected to internet and at least one mobile device. The method comprises retrieving profile data concerning the plurality of delivery devices of the user; sending an invitation to deliver content to the plurality of delivery devices of the user; receiving at least two responses to the invitation, for each response received: identifying a responding delivery device of the plurality of delivery devices from which the response is received using the profile data; retrieving a platform type of the responding delivery device accepting the invitation; and retrieving and providing a delivery version of the content in a delivery format acceptable for the platform of the responding delivery device.

Abstract: A system is provided for providing content including one or more interactive components to a wireless device. The system includes a content server configurable to deliver push content to the wireless device, a processor for controlling operation of the server, a communications subsystem coupled to the processor for communicating with a communications network, and a memory coupled to the processor. The content server includes one or more modules for providing the content to the wireless device, the one or more modules being configured to cause the content server to: receive a content file including the content and information about the one or more interactive components, the information about each individual interactive component comprising one or more attributes useful in rendering the individual interactive component; process the content file and package the processed content file as a content package for delivery to the wireless device; and send the content package to the wireless device as a push delivery.

Abstract: A method for synchronizing content delivery to a plurality of delivery devices of a user. A communications network and a system are also provided. The delivery devices include at least one computer connected to internet and at least one mobile device. The method comprises retrieving profile data concerning the plurality of delivery devices of the user; sending an invitation to deliver content to the plurality of delivery devices of the user; receiving at least two responses to the invitation, for each response received: identifying a responding delivery device of the plurality of delivery devices from which the response is received using the profile data; retrieving a platform type of the responding delivery device accepting the invitation; and retrieving and providing a delivery version of the content in a delivery format acceptable for the platform of the responding delivery device.

Abstract: A system, server, and method are provided for delivering at least one web feed to at least one wireless device. The server subscribes to the at least one web feed. The server has a processor connected to a memory with at least one module stored in the memory for execution by the processor. The server is configured to: monitor the web feed status for an expiration of a refresh time; retrieve new content from the web feed upon expiry of the refresh time; process the new content and package the processed new content as a content package for delivery to the wireless device; and send the content package to the wireless device as a push delivery.

Abstract: A system is provided for providing content including one or more interactive components to a wireless device. The system includes a content server configurable to deliver push content to the wireless device, a processor for controlling operation of the server, a communications subsystem coupled to the processor for communicating with a communications network, and a memory coupled to the processor. The content server includes one or more modules for providing the content to the wireless device, the one or more modules being configured to cause the content server to: receive a content file including the content and information about the one or more interactive components, the information about each individual interactive component comprising one or more attributes useful in rendering the individual interactive component; process the content file and package the processed content file as a content package for delivery to the wireless device; and send the content package to the wireless device as a push delivery.