Abstract: Systems, methods, and computer programming products for alleviating ambiguity amongst the terms and language displayed by the user interface of software products and services. The disclosed solutions catalog terms displayed by the UI of software and services and identify where overlapping terms with the same or substantially similar term names are presented by the UI but have different meanings than the software most familiar to the user. Natural language processing is leveraged to derive meanings of software terms using the context of the surrounding words and text elements within the UI, as well as product documentation, error messages, sentiment and other textual clues. Ambiguity among overlapping terms is alleviated by modifying the UI, highlighting differences in term definitions from the software or services a user is most familiar with using, and updating the UI in a manner that differentiates the overlapping terms displayed by accessed products or services.

Abstract: Systems, methods, and computer programming products for alleviating ambiguity amongst the terms and language displayed by the user interface of software products and services. The disclosed solutions catalog terms displayed by the UI of software and services and identify where overlapping terms with the same or substantially similar term names are presented by the UI but have different meanings than the software most familiar to the user. Natural language processing is leveraged to derive meanings of software terms using the context of the surrounding words and text elements within the UI, as well as product documentation, error messages, sentiment and other textual clues. Ambiguity among overlapping terms is alleviated by modifying the UI, highlighting differences in term definitions from the software or services a user is most familiar with using, and updating the UI in a manner that differentiates the overlapping terms displayed by accessed products or services.

Abstract: Provided are techniques for the modification of social collaborative maps that include processors; a computer-readable storage medium (CRSM); a concept map stored on the CRSM, the concept map comprising a plurality of nodes; a plurality of connections between the plurality of nodes; and a plurality of social network connections, wherein each node of the plurality of nodes is coupled to a corresponding subset of the plurality of social network connections; and logic, stored on the CRSM and executed on the plurality of processors, for providing a user interface to provide a user access to the plurality of nodes and to the plurality of social network connections; collecting data corresponding to navigation of the user of the plurality of nodes and interaction by the user with the plurality of social network connections; analyzing the data and modifying, based upon the analyzing, the concept map to generate a modified concept map.

Abstract: A computer-implemented method of relating transport incident reports for transport incidents resulting from the same transport accident. A transport incident report including transport incident data for a transport incident is received, where the transport incident data includes at least geographical and temporal data for the transport incident. Transport accident data associated with a set of stored transport incident reports is retrieved, which also includes at least geographical and temporal data. The transport incident data and transport accident data is used to determine that the received transport incident report relates to the same transport accident as the set of stored transport incident reports. The received transport incident report is then added to the set of stored transport incident reports.

Abstract: Provided are techniques for the modification of social collaborative maps that include processors; a computer-readable storage medium (CRSM); a concept map stored on the CRSM, the concept map comprising a plurality of nodes; a plurality of connections between the plurality of nodes; and a plurality of social network connections, wherein each node of the plurality of nodes is coupled to a corresponding subset of the plurality of social network connections; and logic, stored on the CRSM and executed on the plurality of processors, for providing a user interface to provide a user access to the plurality of nodes and to the plurality of social network connections; collecting data corresponding to navigation of the user of the plurality of nodes and interaction by the user with the plurality of social network connections; analyzing the data and modifying, based upon the analyzing, the concept map to generate a modified concept map.

Abstract: A method, computer program product, and system for voice pronunciation for text communication is described. A selected portion of a text communication is determined. A prompt to record a pronunciation relating to the selected portion of the text communication is provided at a first computing device. The recorded pronunciation is associated with the selected portion of the text communication. A visual indicator, relating to the selected portion of the text communication and the recorded pronunciation, is displayed.

Abstract: A mechanism is provided for directing users to preferred software services. An indication from a user for a software service that provides a function identified by the user is identified. One or more software services that provide the function identified by the user are identified and a determination is made as to whether an existing subscription is in place for a subset of the one or more software services. Responsive to the existing subscription being in place for the subset of the one or more software services, the subset of software services that have existing subscriptions are presented to the user.

Abstract: A mechanism is provided for directing users to preferred software services. An indication from a user for a software service that provides a function identified by the user is identified. One or more software services that provide the function identified by the user are identified and a determination is made as to whether an existing subscription is in place for a subset of the one or more software services. Responsive to the existing subscription being in place for the subset of the one or more software services, the subset of software services that have existing subscriptions are presented to the user.

Abstract: A method, computer program product, and system for voice pronunciation for text communication is described. A selected portion of a text communication is determined. A prompt to record a pronunciation relating to the selected portion of the text communication is provided at a first computing device. The recorded pronunciation is associated with the selected portion of the text communication. A visual indicator, relating to the selected portion of the text communication and the recorded pronunciation, is displayed.

Abstract: A method for content aggregation in an instant messaging system includes locating content of a specified type in an instant messaging log; organizing the located content by a parameter; and displaying the organized content. A system for content aggregation in an instant messaging system includes an aggregation module configured to locating content of a specified type in an instant messaging log; and a display module configured to organizing the located content by a parameter and to display the organized content.

Abstract: An automatic work monitoring system may be implemented in an instant messaging application so that employee hours can automatically be tracked and associated with projects. The work monitoring system can determine that an activity is associated with a project based on context of the activity and an employee's work profile. The work monitoring system can determine the amount of time spent on the activity and record the amount of time in a daily work record. The work monitoring system can also update the employee's presence information to indicate that the employee is working on the project to update the employee's instant messaging contacts about the employees work activity.

Abstract: A method for content aggregation in an instant messaging system includes locating content of a specified type in an instant messaging log; organizing the located content by a parameter; and displaying the organized content. A system for content aggregation in an instant messaging system includes an aggregation module configured to locating content of a specified type in an instant messaging log; and a display module configured to organizing the located content by a parameter and to display the organized content.

Abstract: An event triggering an automatic real-time metric evaluation can be identified. A metric can be selected from one or more of metrics associated with the triggering event. Metric input can be collected from at least one source relevant to the selected metric. The collected metric input can be evaluated against one or more rules associated with the selected metric. The evaluation of the metric can be presented in real-time to an appropriate user. Based on the outcome of the evaluated metric, a programmatic action can be performed.

Abstract: A method of reusing tags includes retrieving a tag set from a first application of a computer system, the tag set including a plurality of descriptive tags, and transmitting the tag set to a target application, the target application employing the plurality of descriptive tags to enforce a standard tagging format in new tags created within the target application.

Abstract: An instant messaging (IM) interface, system, and method, where the interface includes a dialog region and a communication entry region. The interface can optionally be an interface of a social networking Web site or application. The dialog region is configured to present a running IM dialog that includes content exchanged in real-time between a set of IM communicators. The dialog region is configured such that at least a portion of the content from IM communicators presented in the dialog region is presented in an original language in which it was entered and is also presented in a translated form in a different language specified by settings specific to the user of the IM interface. The communication entry region is configured to permit content to be input that is to be conveyed to each of the IM communicators participating in an IM communication session involving the user of the IM interface.

Abstract: The present invention presents a solution for prioritizing instant messaging (IM) communications based on sender/receiver relationships and for presenting selective notifications based upon the established priorities. The invention can include a data store, a message prioritization engine, and a client-side IM application. The data store can manage information describing relationships among people and recipient configurable IM prioritizing information. The message prioritization engine can determine a priority value for IM communications based upon the relationships and recipient configurable IM prioritizing information of the data store. The client-side IM application can receive IM messages that have an associated priority value established by the message prioritization engine. The client-side application can present an indicator of the priority value for associated IM messages within a user interface.

Abstract: The present invention discloses a text exchange facility that permits a user to combine multiple pre-existing text exchange interfaces into a single interface. When previous text exchange interfaces are joined, different tabs can be presented in a joined interface. A one-to-one correspondence can exist between tabs in the joined interface and active real-time text exchange sessions. Joining interfaces can have no effect on the underlying text exchange sessions or upon communications/activities experienced by communicators with whom the user exchanges textual messages. Joined interfaces can be identified by a user specified topic or name. In one embodiment, history and/or records concerning text exchange contents can be maintained on a topic-by-topic manner.