Patents by Inventor Stacey Doran

Stacey Doran has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods to facilitate selling of products and services
    Patent number: 7526439
    Abstract: The system of the present invention provides systems and methods for selling goods and services in conjunction with the Internet. The system receives session information on a customer's website session from the enterprise's website and may also receive customer information on the customer from the enterprise. The system determines from the received information whether the customer represents a sales opportunity, based on a set of rules of engagement for the enterprise and whether the customer wants or could use assistance from a sales associate. The system further produces a ranked list of sales associates matched for each sales opportunity. A customer queue is created for each sales associate that has the sales opportunities matched with the sales associate.
    Type: Grant
    Filed: December 20, 2002
    Date of Patent: April 28, 2009
    Assignee: Proficient Systems, Incorporated
    Inventors: Gregg S. Freishtat, Paul Kaib, Stacey Doran, Jeffrey S. Dernavich, Jackson L. Wilson, III
  • Systems and methods to facilitate selling of products and services
    Publication number: 20030154120
    Abstract: The system of the present invention provides systems and methods for selling goods and services in conjunction with the Internet. The system receives session information on a customer's website session from the enterprise's website and may also receive customer information on the customer from the enterprise. The system determines from the received information whether the customer represents a sales opportunity, based on a set of rules of engagement for the enterprise and whether the customer wants or could use assistance from a sales associate. The system further produces a ranked list of sales associates matched for each sales opportunity. A customer queue is created for each sales associate that has the sales opportunities matched with the sales associate.
    Type: Application
    Filed: December 20, 2002
    Publication date: August 14, 2003
    Inventors: Gregg S. Freishtat, Paul Kaib, Stacey Doran, Jeffrey S. Dernavich, Jackson L. Wilson