Abstract: A communication device (104, 106) or communication system (100) employs a method for automatically organizing a contact list for use by the communication device (104, 106). A plurality of contact records are stored in a memory. Each contact record is associated with a corresponding contact and includes one or more contact entries. Each contact entry is further associated with at least one service type. A respective weighting factor is assigned to each contact entry of the contact record. Each weighting factor relates to communication activity involving a contact identified by the particular contact record and a service type (e.g., phone, text, etc.) associated with the contact entry. The contacts are ordered based on the weighting factors for a desired service type. In one embodiment, the ordered contact list is displayed to a user to facilitate communication with one or more of the contacts.