Abstract: A notification method involves creating a template via a web server interface, where the template includes a statement having at least one tag, and triggering a transmission of raw data from a mobile communications device to the web server interface. The method further involves completing the template via the web server interface using the raw data transmitted to the mobile communications device. The template is completed by substituting the tag(s) with an alphanumeric expression deduced from the raw data. The method also involves uploading the completed template onto a remotely accessible social networking page.

Abstract: The described method and system for providing navigation assistance to a user of a mobile navigation system includes presenting a web interface to the user, the web interface having one or more user-selectable fields including a destination field. Through the interface, the user can identify a desired destination and download data associated with the destination to a database associated with a call center. Later, the user may download the data to their mobile navigation device, e.g., their vehicle telematics unit, for navigational assistance. In an implementation, such assistance is provided in the form of turn-by-turn directions.

Abstract: Methods and apparatus are provided for a system that provides information to an operator of a vehicle. The system includes, but is not limited to a call center that configured to provide the operator with route guidance to a location. The system also includes a plurality of internet websites. Each internet website relates to a vehicle lifecycle event and is configured to permit the operator to electronically transmit a location associated with the vehicle lifecycle event to the call center.

Abstract: The present invention provides a method for providing vehicle settings to a telematics unit in a mobile vehicle that includes receiving a vehicle settings update signal at a call center from the telematics unit and sending vehicle settings from the call center to the telematics unit. The method may additionally include implementing the vehicle settings in the mobile vehicle. The method may further include sending an update flag signal from the call center to the telematics unit. The method may additionally include receiving at least one user preference at the call center via a web portal interface. The step of receiving at least one user preference may further include sending an update flag signal from the call center to the telematics unit responsive to receiving the at least one user preference at the call center via the web portal interface.

Abstract: A method for providing menu tree assistance includes receiving a voice request from a user via a telematics unit and a wireless network and determining a voice menu tree based on the voice request. The method further includes receiving at least one response based on the voice menu tree, determining a failure or confirmation based on the at least one response and converting the response to data based on the determined confirmation. The method further includes recording the response based on the determined failure and providing the recorded response and data to an advisor at a call center. A system and a computer readable medium including computer program code are also disclosed.

Abstract: A method and system for providing personalized services to a mobile vehicle includes receiving broadcast data at a telematics unit of the vehicle, sending the received broadcast data from the telematics unit to a portable processing device via short range wireless connection, and providing at least one personalized service at the portable processing device based on the received broadcast data. A computer usable medium with suitable computer program code is employed for providing personalized services to a mobile vehicle.

Abstract: A method for managing user nametags for a vehicle communications system includes receiving a nametag transfer request at a call center from a source, determining a target vehicle based on the request, generating a nametag data file including a text data file, a phoneme set, and an audio data file for each nametag, and transmitting the nametag data file to the target vehicle.

Abstract: A method of performing vehicle diagnostics including receiving diagnostic information from at least one electronic module of a vehicle at a portable communication device from a telematics unit via a short-range wireless connection, storing the received diagnostic information in a memory in the portable communication device to form a recent-history vehicle database, performing a diagnostic analysis based on the recent-history vehicle database and sending the received diagnostic information from the portable communication device to an external memory to form an historic vehicle database.

Abstract: A method for synching online address book sources for a vehicle user is disclosed. The method includes receiving, at a server, at least two different user selected destination entries from at least two different destination entry systems in selective communication with the server, and consolidating the destination entries received from the Internet-enabled programs into a personalized online and vehicle accessible address book.

Abstract: A method and system for configuring trigger parameters for captured test fleet vehicle data collection. The method includes selecting at least one vehicle identifier from a captured test fleet database, associating at least one trigger condition with the at least one selected vehicle identifier in the database, associating at least one vehicle parameter to be collected at an occurrence of the at least one associated trigger condition with the selected vehicle identifier in the database, and sending the at least one associated trigger condition and the at least one associated vehicle parameter from the database to a telematics unit of at least one test vehicle associated with the vehicle identifier via a wireless connection.

Abstract: A system for sharing destinations includes a communications device for transmitting a destination location and a designated recipient of the destination location. The system further includes a call center including an advisor configured to receive the destination location and the designated recipient of the destination location, a communications system operable by the advisor for pushing a message to an electronic device of the designated recipient regarding the destination location, and a central computer system operable by the advisor for identifying in a profile of the designated recipient that the destination location has been shared.

Abstract: A system serving a remotely accessible page includes a server and the remotely accessible page operatively connected to the server. The remotely accessible page includes a first activation option for initiating a navigation function utilizing no starting point or a starting point entered by a user, and a second activation option for initiating a navigation function utilizing a starting point obtained by the system from a vehicle.

Abstract: A method of adaptively communicating between a telematics unit of a vehicle and a call center based on acoustic conditions. A communication session is initiated between a telematics unit and a call center and vehicle sensors are monitored for acoustics-related parameters. The acoustics-related parameters are analyzed, and it is determined if one or more of the acoustics-related parameters are indicative of an unacceptably noisy condition. The communication session is established as a live communication session between the telematics unit and a live advisor at the call center, if one or more of the acoustics-related parameters are indicative of an unacceptably noisy condition.

Abstract: A method for conducting a vehicle-related survey that gathers information regarding a specific area of interest from a vehicle user or vehicle hardware. In general, this method utilizes vehicle data to generate a survey having a variety of questions and instructions that are generally directed towards the area of interest. The instructions can be designed to place the vehicle into a predetermined configuration in an attempt to recreate a known vehicle problem or condition. Once the survey is generated, it is wirelessly sent from a call center or other remote facility to one or more vehicles over a wireless carrier system, and is then presented to the vehicle user. The responses provided can be stored locally, sent back to the call center for further analysis, or processed in a variety of different ways to find out more information regarding the area of interest.

Abstract: A method for remotely locking or unlocking vehicle functions including receiving a lock request at a vehicle telematics unit, modifying a vehicle identification number based on the request and locking or unlocking at least one vehicle function based on the modified vehicle identification number and the lock request.

Abstract: A method is directed to providing a custom message set within a vehicle message service system. The method includes receiving at least one vehicle message service request, determining at least one set of vehicle parameters based on the at least one received vehicle message service request, requesting at least one vehicle message for each of the at least one set of vehicle parameters from a database, and generating the custom message set responsive to the vehicle messages. The method may further include transmitting the generated custom message set to a vehicle client. The step of generating the custom message set responsive to the received vehicle parameters may include receiving a vehicle message for each of the at least one set of vehicle parameters from the database and producing an object including the vehicle messages.

Abstract: The present invention includes a method and system for providing location-based services to a telematics service subscriber. A message notice is sent to the telematics service subscriber and a request for messages is received. A determination is made as to whether at least one message includes a location information attachment, and then at least one telematics service is provided based on the determination. Another aspect of the invention is a computer usable medium used to provide the location-based services.

Abstract: The present invention includes a method and system for providing location-based services to a telematics service subscriber. A message notice is sent to the telematics service subscriber and a request for messages is received. A determination is made as to whether at least one message includes a location information attachment, and then at least one telematics service is provided based on the determination. Another aspect of the invention is a computer usable medium used to provide the location-based services.

Abstract: The present invention provides a method for providing vehicle settings to a telematics unit in a mobile vehicle that includes receiving a vehicle settings update signal at a call center from the telematics unit and sending vehicle settings from the call center to the telematics unit. The method may additionally include implementing the vehicle settings in the mobile vehicle. The method may further include sending an update flag signal from the call center to the telematics unit. The method may additionally include receiving at least one user preference at the call center via a web portal interface. The step of receiving at least one user preference may further include sending an update flag signal from the call center to the telematics unit responsive to receiving the at least one user preference at the call center via the web portal interface.

Abstract: A micro miniature solid state mechanical switch device operated by thermal energy for the control of thermal and electrical energy is shown. A gap in an energy path is bridged by an energy conductor that is mechanically moved into and out of operative position with the gap in the energy path.