Abstract: A method of assembling and installing a communication network. The method includes the steps of (1) providing a cabinet having a first set of connectors secured thereto, (2) mounting a plurality of network devices within the cabinet at an assembly site, (3) coupling the plurality of network devices to the first set of connectors with a wiring harness at the assembly site, (4) loading software onto at least one of the plurality of network devices at the assembly site, and (5) connecting the first set of connectors to a main distribution frame at an installation site.

Abstract: A communication network assembly includes a cabinet having a first set of connectors secured thereto. The assembly further includes a main processing system supported within the cabinet, the main processing system including a plurality of circuit card slots. In addition, the assembly includes a network hub supported within the cabinet. The assembly also includes a wiring harness supported within the cabinet which connects the main processing system and the network hub to the first set of connectors, the wiring harness further connects the main processing system to the network hub. Moreover, the assembly includes a main distribution frame having a second set of connectors secured thereto. Also, the assembly includes a cable harness having a third set of connectors and a fourth set of connectors, the third set of connectors being connected to the first set of connectors, and the fourth set of connectors being connected to the second set of connectors.

Abstract: A system, data processing method and program provide a programmable interface between a workstation and an archive server to automatically store information derived from a telephone transaction. The archive server stores a data base of records having a plurality of category fields for information derived from the telephone transaction. A host access table stored in a memory in the workstation, contains programmable commands. An interface program stored in the workstation memory executes the commands in the host access table, to perform interfacing functions between a host computer and the telephone network and to perform interfacing functions between the workstation and the archive server.

Abstract: The Host Access Table (HAT) Development Facility invention provides an intelligent editor for constructing HAT command tables, using online interaction with the host to automatically insert format information from the host display panels into HAT commands being created by the writer. The resulting HAT commands direct the interaction of a teleservicing workstation with a host computer in a terminal emulation mode, to perform interactive operations with a telephone PBX and related data processing servers. The HAT Development Facility runs in a multi-tasked session with a terminal emulation program in the workstation, allowing the writer to directly interact with the terminal emulation program while creating the HAT commands using the HAT Development Facility. An optional real time test mode is also provided.