Abstract: A system and method for porting of existing speech recognition solutions in a source language to a target language has been disclosed. The system envisaged by the present invention enables porting of a working speech recognition solution in the source language to a working system in the target language, thus minimizing the development process and reusing existing speech recognition solution components to recognize multiple languages.

Abstract: The present invention provides a frugal method for extraction of speech data and associated transcription from plurality of web resources (internet) for speech corpus creation characterized by an automation of the speech corpus creation and cost reduction. An integration of existing speech corpus with extracted speech data and its transcription from the web resources to build an aggregated rich speech corpus that are effective and easy to adapt for generating acoustic and language models for (Automatic Speech Recognition) ASR systems.

Abstract: The invention relates to a system and a method for real-time monitoring and analyses of a conversation of an agent by capturing and processing a plurality of features of the speech of the agent during the conversation with the caller. The system and method further provides a monitoring device for detecting a variation in the conversation, detecting location of the caller and suggesting location specific vocabulary. The system and method also provides an alert engine for transmitting an alert in real-time at the agent console.

Abstract: A method and system for construction and rendering of annotations associated with an electronic image is disclosed. The system comprises a first data repository for storing the electronic image, which has a plurality of pixels, with one or more pixels annotated at a plurality of levels, which contain descriptive characteristics of the pixel, in ascending magnitude, such that the descriptive characteristics at a subsequent level are with reference to descriptive characteristics of one or more pixels surrounding the pixel. The system comprises a second data repository for storing the annotations. An image display module is configured to display the electronic image. A pixel and level identification module is configured to receive pixel and level selection details from a user-interface. An annotation retrieval module is configured to retrieve annotations corresponding to the pixel and level selection from the second repository and renders the retrieved annotations for the electronic image.

Abstract: The present invention relates to a method and system for online script independent recognition of handwritten sub-word unit and words. More particularly the present invention relates to a system and method which enables online recognition of script independent sub-word unit and words by recognizing the written individual strokes prior to recognition of sub-word unit and words. The present invention provides an easy and natural to use method for handwritten sub-word unit and word recognition, wherein the application can be deployed on the existing communication means.

Abstract: The present invention proposes a system and a method to enable an IVR mashup interface to ease the selection of services over a communication device and enhances the caller experience by ways of personalizing the call and making effective use of the call hold time. The said system and method as implemented by the mashup server automatically connects the caller to the most immediate service offering service provider after simultaneously placing of the call to various service providers. In the mean time, the mashup server simultaneously calculates the wait time to get connected to service provider after a call is made to mashup service and relays appropriate promotional content to the caller based on such wait time and the profile of the user. Further the system and method as proposed is capable of representing a user and transact on behalf of the user by talking to the live agents or interacting with the automated IVR systems representing the service providers.

Abstract: A system and method for porting of existing speech recognition solutions in a source language to a target language has been disclosed. The system envisaged by the present invention enables porting of a working speech recognition solution in the source language to a working system in the target language, thus minimising the development process and reusing existing speech recognition solution components to recognise multiple languages.