Abstract: An example operation metrics collection and processing system is to mine a data set including patient and exam workflow data from information source(s) according to an operational metric for a workflow of interest. The method includes mining a data set for information related to one or more healthcare operational metrics; displaying information regarding one or more scheduled procedures and associated equipment involving one or more selected patients; accepting an input of one or more conditions to affect interpretation of the information; determining a completion time for an event associated with one of the one or more scheduled procedures; evaluating a delay associated with the event with respect to the input of one or more conditions; calculating at least one healthcare operational metric based on the completion time, the delay, and the input; and outputting the at least one healthcare operational metric for display and analysis.