Abstract: A curable coating composition is provided having multi-functionalized acrylic copolymer and silicone imine resin curing agents. The acrylic copolymer of the curable coating composition has, in polymerized form, epoxy functionalized groups and cure compatibility groups and the silicone imine forms an amino-functional silicone in the presence of water. The coating compositions are useful in the field of superior weatherable and durable coatings and are useful to replace isocyanate-containing polyurethane based coatings. Also provided are coated articles produced from the curable composition.

Abstract: A wrapping material is disclosed that contains from about 10% to about 60% of a tobacco material. The tobacco material has a relatively large particle size. For instance, the tobacco material may have a particle size distribution such that greater than 80% of the tobacco particles and fibers have a greatest dimension of greater than about 0.025 inches. The tobacco material is combined with bleached pulp fibers and a filler and formed into a web using a papermaking process. The wrapping material has a distinct natural appearance and a less papery taste in relation to conventional cigarette papers. The wrapping material has a brighter, whiter look than conventional reconstituted tobacco wrappers and produces a smoother smoke with better ash appearance.

Abstract: Methods of processing a call initiated by a caller and received by a call processing system wherein, in at least one embodiment, information specific to the caller's identity is obtained, at least one message is selected automatically and based on the obtained information, and the at least one message is automatically presented to the caller, among other aspects. The obtained information upon which the at least one message is automatically selected may also be automatically obtained. Such automatically obtained information may also be obtained based on or employ previously obtained information, including previously obtained information that was also automatically obtained.

Abstract: A method of routing a plurality of calls received by a call routing system, including grouping each of the plurality of received calls based on a plurality of customer classifications each associated with one of a plurality of customers each corresponding to one of the plurality of received calls. Each of the plurality of received calls are ranked based on a plurality of transaction histories each associated with one of the plurality of customers. Each of the plurality of received calls are routed based on the grouping and the ranking.

Abstract: A tape device is disclosed for assisting in a picture hanging, picture matting, sewing, craft, home improvement and stenciling project. The device includes a roll of tape having a first and a second end, a first and a second edge and a first and a second surface. A coating of releasable adhesive is disposed on at least one of the surfaces of the tape for permitting a releasable attachment of the tape to the project. Measuring indicia are printed along the tape between the first and the second ends thereof, the indicia permitting a user to determine a distance between locations spaced relative to each other along the tape. The indicia are printed on at least a surface of the tape which is disposed opposite to the at least one surface having the coating thereon. The arrangement is such that in use of the tape, the tape is applied to the project so that the tape temporarily adheres to the project so that the measuring indicia permits the correct positioning of the locations on the project.