Patents by Inventor Susan M. Middleswarth
Susan M. Middleswarth has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 9531870Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: GrantFiled: May 30, 2014Date of Patent: December 27, 2016Assignee: Verizon Patent and Licensing Inc.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Publication number: 20140341084Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: ApplicationFiled: May 30, 2014Publication date: November 20, 2014Applicant: Verizon Services Corp.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Patent number: 8861379Abstract: A test application includes instructions for configuring a digital cross connect. A first modem and a second modem are each connected to at least one telecommunications network and a digital cross connect. An integrated telephony call management service (ITCMS) client includes computer-executable instructions stored on a computer-readable medium included in the test computer.Type: GrantFiled: July 26, 2007Date of Patent: October 14, 2014Assignee: Verizon Patent and Licensing Inc.Inventors: Shafqat A. Chowdhury, Henry L. Tam, Benyam S. Chekol, Krishna P. Kodakkattil, Adam I. Barrow, Jennifer B. Babu, Susan M. Middleswarth, Francis W. Peer, Nashwa F. Sidhom
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Patent number: 8755375Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: GrantFiled: February 27, 2012Date of Patent: June 17, 2014Assignee: Verizon Services Corp.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Publication number: 20140029740Abstract: A method and system are disclosed for providing a low cost mechanism for remotely rerouting queries in a telecommunications network. A service control point (SCP) executes an application which causes a queries to be launched over a LAN or WAN to a remotely located data center. The system contains a primary and secondary data center, in which the secondary data center operations on a ‘hot-standby’ basis. Based on a manually provided indication, maintenance personnel may telephone and interact with a voice response unit or a web-based interface, which indicates that the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center. This allows remote management for controlling the queries without having to extensively modify the related infrastructure.Type: ApplicationFiled: October 3, 2013Publication date: January 30, 2014Applicant: VERIZON SERVICES CORP.Inventors: Susan M. Middleswarth, Jeffrey R. Evans, John H. Wurster
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Patent number: 8553853Abstract: A method and system are disclosed for providing a low cost mechanism for remotely re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes a queries to be launched over a LAN or WAN to a remotely located data center. A primary and secondary data center are defined, in which the secondary data center operations on a ‘hot-standby’ basis. Based on a manually provided indication, maintenance personnel may telephone and interact with a voice response unit or a web-based interface, which indicates that the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center. This allows remote management for controlling the queries without having to extensively modify the related infrastructure.Type: GrantFiled: December 8, 2006Date of Patent: October 8, 2013Assignee: Verizon Services Corp.Inventors: Susan M. Middleswarth, Jeffrey R. Evans, John H. Wurster
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Patent number: 8291120Abstract: Systems, methods, and computer program product are disclosed for providing a mechanism for re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes queries to be launched over a LAN or WAN to a remotely located data center. Primary and secondary data centers are defined, in which the secondary data center operates on a ‘hot-standby’ basis. Based on an automatically verifying system, the detection (or lack thereof) of a response from a primary data center and comparison of the response against an answer or response from another site indicates whether or not the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center.Type: GrantFiled: December 21, 2006Date of Patent: October 16, 2012Assignee: Verizon Services Corp.Inventors: Jeffrey R. Evans, Susan M. Middleswarth, John H. Wurster
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Publication number: 20120155623Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: ApplicationFiled: February 27, 2012Publication date: June 21, 2012Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Patent number: 8126126Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: GrantFiled: August 15, 2006Date of Patent: February 28, 2012Assignee: Verizon Services Corp.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Publication number: 20090028131Abstract: A test application includes instructions for configuring a digital cross connect. A first modem and a second modem are each connected to at least one telecommunications network and a digital cross connect. An integrated telephony call management service (ITCMS) client includes computer-executable instructions stored on a computer-readable medium included in the test computer.Type: ApplicationFiled: July 26, 2007Publication date: January 29, 2009Applicants: Verizon Services Corp., Verizon Services Organization Inc.Inventors: Shafqat A. Chowdhury, Henry L. Tam, Benyam S. Chekol, Krishna P. Kodakkattil, Adam I. Barrow, Jennifer B. Babu, Susan M. Middleswarth, Francis W. Peer, Nashwa F. Sidhom
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Publication number: 20080154850Abstract: Systems, methods, and computer program product are disclosed for providing a mechanism for re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes queries to be launched over a LAN or WAN to a remotely located data center. Primary and secondary data centers are defined, in which the secondary data center operates on a ‘hot-standby’ basis. Based on an automatically verifying system, the detection (or lack thereof) of a response from a primary data center and comparison of the response against an answer or response from another site indicates whether or not the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center.Type: ApplicationFiled: December 21, 2006Publication date: June 26, 2008Applicant: Verizon Services Corp.Inventors: Jeffrey R. Evans, Susan M. Middleswarth, John H. Wurster
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Publication number: 20080137833Abstract: A method and system are disclosed for providing a low cost mechanism for remotely re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes a queries to be launched over a LAN or WAN to a remotely located data center. A primary and secondary data center are defined, in which the secondary data center operations on a ‘hot-standby’ basis. Based on a manually provided indication, maintenance personnel may telephone and interact with a voice response unit or a web-based interface, which indicates that the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center. This allows remote management for controlling the queries without having to extensively modify the related infrastructure.Type: ApplicationFiled: December 8, 2006Publication date: June 12, 2008Applicant: Verizon Services Corp.Inventors: Susan M. Middleswarth, Jeffrey R. Evans, John H. Wurster
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Publication number: 20080063168Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: ApplicationFiled: August 15, 2006Publication date: March 13, 2008Applicant: Verizon Services Corp.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Patent number: 6697461Abstract: Call screening is provided by a call processing method, involving detecting a first call directed to the premises of a service subscriber requesting call processing instructions from a service control point in response to the first call, operating the service control point to instruct the signal switching point to temporarily park the first call at the signal switching point, and controlling the disposition of the first call as a function of a determination as to whether a second call to the service subscriber was answered by a machine or a human being.Type: GrantFiled: February 15, 2000Date of Patent: February 24, 2004Assignee: Bell Atlantic Services NetworkInventors: Susan M. Middleswarth, John H. Wurster
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Patent number: 6574323Abstract: An advanced intelligent network (AIN) stores, at time of service provisioning, call processing records (CPRs) associated with select special needs services. The CPR initiates alternative processing or suppresses processing of a CPR associated with a called party to provide special services. For example, public safety and emergency readiness and response organizations are identified at time of initial service provisioning with an appropriate passive user service CPR stored in a service control point thereby invoking special call processing requirements when calling another subscriber. Thus, subscriber AIN services which might block or reroute a call placed by an emergency organization would be suppressed by operation of the CPR associated with the calling telephone line. Other special need calls might also be accommodated.Type: GrantFiled: January 13, 2000Date of Patent: June 3, 2003Assignee: Verizon Services Corp.Inventors: James A. Manuel, Susan M. Middleswarth
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Patent number: 6459780Abstract: Call screening and other communication services are described. The described methods and apparatus allow a call screening service subscriber to be provided with a caller supplied spoken name when caller ID information is blocked or unavailable. The call screening service subscriber can decide after hearing the spoken identification information how to dispose of the call. A plurality of call disposition options are supported including accept the call, reject the call, transfer to voice mail, etc. A specific salesman reject message is included as one of the call disposition options. In order to support interactive real time subscriber selection of call disposition options and the use of an answering machine by call screening service subscribers, methods and apparatus are used to detect when a human, as opposed to a machine has answered a call.Type: GrantFiled: February 15, 2000Date of Patent: October 1, 2002Assignee: Verizon Services Corp.Inventors: John H. Wurster, Susan M. Middleswarth