Patents by Inventor Suzanne M. Fisi

Suzanne M. Fisi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11962655
    Abstract: A method for managing a communication session includes receiving a request to perform a task. The task is divided into one or more steps. One or more user devices are identified that can be used to perform one or more of the steps. One or more communication channels are identified that are available to the one or more user devices. The communication session is permitted to switch from one or more of the user devices and communication channels to complete the one or more steps of the task while maintaining a continuity of the communication session.
    Type: Grant
    Filed: October 18, 2022
    Date of Patent: April 16, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Suzanne M. Fisi, Kristine Ing Kushner, Stephanie S. Hellman, Joel Gardner, John Chuprevich, Ayesha Hasan, Darrell L. Suen, Chris Kalaboukis
  • Patent number: 11875684
    Abstract: Customization of sharing of rides can involve the grouping of passengers in vehicles according to objective and subjective parameters and preferences. In some embodiments, vehicles or other components of the system are equipped to identify and compare information about users of the system using biometric scanning. In some embodiments, fares for rideshares can be tied to a projected quality or desirability of the rideshare for a user or users of the system.
    Type: Grant
    Filed: February 17, 2020
    Date of Patent: January 16, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman, Chris Kalaboukis
  • Publication number: 20230222596
    Abstract: Purchasing, maintaining, and deriving revenue from mobile autonomous units is facilitated by providing a mobile autonomous unit marketplace in which equity shares in mobile autonomous units can be bought, sold and traded. Valuation of mobile autonomous units within the marketplace can be a function of a variety of factors such as the mobile autonomous unit's primary geographic region, and the number, diversity, and time management of revenue streams available to the mobile autonomous units.
    Type: Application
    Filed: March 17, 2023
    Publication date: July 13, 2023
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman, Chris Kalaboukis
  • Patent number: 11699189
    Abstract: Purchasing, maintaining, and deriving revenue from mobile autonomous units is facilitated by providing a mobile autonomous unit marketplace in which equity shares in mobile autonomous units can be bought, sold and traded. Valuation of mobile autonomous units within the marketplace can be a function of a variety of factors such as the mobile autonomous unit’s primary geographic region, and the number, diversity, and time management of revenue streams available to the mobile autonomous units.
    Type: Grant
    Filed: April 20, 2020
    Date of Patent: July 11, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman, Chris Kalaboukis
  • Patent number: 11538041
    Abstract: An example computing device is programmed to: (a) detect an attempt to secondarily access a user account, the user account being involved in an ongoing primary financial session with a primary device; (b) raise the level of authentication required to secondarily access the user account beyond that which was required to access the account for the primary financial session; (c) when successful authentication at the raised level is achieved, permit secondary access to the user account through a secondary financial session and compare one or more user activities occurring during the secondary financial session to a plurality of fraud profiles; and (d) indicate fraud when comparison of the user activity is consistent with one or more of the plurality of fraud profiles.
    Type: Grant
    Filed: April 30, 2021
    Date of Patent: December 27, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Suzanne M. Fisi, Kristine Ing Kushner, Stephanie S. Hellman, Joel Gardner, John Chuprevich, Ayesha Hasan, Darrell L. Suen, Chris Kalaboukis
  • Patent number: 11509727
    Abstract: A method for managing a communication session includes receiving a request to perform a task. The task is divided into one or more steps. One or more user devices are identified that can be used to perform one or more of the steps. One or more communication channels are identified that are available to the one or more user devices. The communication session is permitted to switch from one or more of the user devices and communication channels to complete the one or more steps of the task while maintaining a continuity of the communication session.
    Type: Grant
    Filed: July 7, 2020
    Date of Patent: November 22, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Suzanne M. Fisi, Kristine Ing Kushner, Stephanie S. Hellman, Joel Gardner, John Chuprevich, Ayesha Hasan, Darrell L. Suen, Chris Kalaboukis
  • Patent number: 11361594
    Abstract: A method implemented on an electronic computing device for arranging activities for one or more individuals using an autonomous vehicle (AV) includes receiving a request from a first individual for the AV. An action is initiated to provide the AV to the first individual. One or more activities are provided for the first individual to perform during a trip using the AV. A detection is made as to when the first individual completes one of the one or more activities. A cost of the trip is adjusted based on a completion of the one of the one or more activities.
    Type: Grant
    Filed: May 17, 2017
    Date of Patent: June 14, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Chris Kalaboukis, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman
  • Patent number: 11087267
    Abstract: A modular vehicle system includes a plurality of vehicle modules with at least one autonomous vehicle module. A request from a user located at a user location specifies a plurality of the vehicle modules. The user location is specified, and a module location is determined for each of the specified vehicle modules. Based on the request, the specified modules are retrieved from the module locations, and assembled into a configured vehicle. The configured vehicle is located at a dispatch location. The configured vehicle is then dispatched from the dispatch location to the user location.
    Type: Grant
    Filed: April 12, 2017
    Date of Patent: August 10, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventors: David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Suzanne M Fisi, Ryan James Wyler, Nancy B. Zimmerman, Simone Olivia Harvey, Timothy Roger Ward, Steven J. Wirt, Jennifer Lynn Semien Copeland
  • Patent number: 11030625
    Abstract: An example computing device is programmed to: (a) detect an attempt to secondarily access a user account, the user account being involved in an ongoing primary financial session with a primary device; (b) raise the level of authentication required to secondarily access the user account beyond that which was required to access the account for the primary financial session; (c) when successful authentication at the raised level is achieved, permit secondary access to the user account through a secondary financial session and compare one or more user activities occurring during the secondary financial session to a plurality of fraud profiles; and (d) indicate fraud when comparison of the user activity is consistent with one or more of the plurality of fraud profiles.
    Type: Grant
    Filed: May 28, 2020
    Date of Patent: June 8, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Suzanne M. Fisi, Kristine Ing Kushner, Stephanie S. Hellman, Joel Gardner, John Chuprevich, Ayesha Hasan, Darrell L. Suen, Chris Kalaboukis
  • Patent number: 10942520
    Abstract: A method for using an autonomous vehicle includes receiving one or more user preferences for use of the autonomous vehicle. A destination is received for a trip using the autonomous vehicle. An arrival time is received for when the trip needs to be completed. A determination is made as to whether the user preferences includes a preference for physical activity for the trip. One or more routes are provided for the trip to the destination that permits the trip to be completed by the arrival time and that implements at least one of the user preferences. At least one of the routes comprises a hybrid route including one segment in which a physical activity selected by the user is suggested for traversing a distance of the one segment and another segment using the autonomous vehicle.
    Type: Grant
    Filed: April 20, 2017
    Date of Patent: March 9, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Chris Kalaboukis, Muhammed Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman
  • Patent number: 10749970
    Abstract: A method for managing a communication session includes receiving a request to perform a task. The task is divided into one or more steps. One or more user devices are identified that can be used to perform one or more of the steps. One or more communication channels are identified that are available to the one or more user devices. The communication session is permitted to switch from one or more of the user devices and communication channels to complete the one or more steps of the task while maintaining a continuity of the communication session.
    Type: Grant
    Filed: December 28, 2016
    Date of Patent: August 18, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Suzanne M. Fisi, Kristine Ing Kushner, Stephanie S. Hellman, Joel Gardner, John Chuprevich, Ayesha Hasan, Darrell L. Suen, Chris Kalaboukis
  • Patent number: 10719830
    Abstract: An example computing device is programmed to: (a) detect an attempt to secondarily access a user account, the user account being involved in an ongoing primary financial session with a primary device; (b) raise the level of authentication required to secondarily access the user account beyond that which was required to access the account for the primary financial session; (c) when successful authentication at the raised level is achieved, permit secondary access to the user account through a secondary financial session and compare one or more user activities occurring during the secondary financial session to a plurality of fraud profiles; and (d) indicate fraud when comparison of the user activity is consistent with one or more of the plurality of fraud profiles.
    Type: Grant
    Filed: December 29, 2016
    Date of Patent: July 21, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Suzanne M. Fisi, Kristine Ing Kushner, Stephanie S. Hellman, Joel Gardner, John Chuprevich, Ayesha Hasan, Darrell L. Suen, Chris Kalaboukis
  • Patent number: 10664915
    Abstract: Purchasing, maintaining, and deriving revenue from mobile autonomous units is facilitated by providing a mobile autonomous unit marketplace in which equity shares in mobile autonomous units can be bought, sold and traded. Valuation of mobile autonomous units within the marketplace can be a function of a variety of factors such as the mobile autonomous unit's primary geographic region, and the number, diversity, and time management of revenue streams available to the mobile autonomous units.
    Type: Grant
    Filed: February 3, 2017
    Date of Patent: May 26, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman, Chris Kalaboukis
  • Patent number: 10593213
    Abstract: Customization of sharing of rides can involve the grouping of passengers in vehicles according to objective and subjective parameters and preferences. In some embodiments, vehicles or other components of the system are equipped to identify and compare information about users of the system using biometric scanning. In some embodiments, fares for rideshares can be tied to a projected quality or desirability of the rideshare for a user or users of the system.
    Type: Grant
    Filed: October 25, 2018
    Date of Patent: March 17, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman, Chris Kalaboukis
  • Patent number: 10542423
    Abstract: Presenting information on a computing device based on context is disclosed. A non-limiting example is a computing device or method for presenting information. The method determines contextual information associated with the computing device. The contextual information includes proximity information identifying electronic devices in proximity to the computing device The method also comprises receiving information to present to a user of the computing device. The method also includes formatting the received information based on the determined contextual information and presenting the formatted information.
    Type: Grant
    Filed: December 22, 2016
    Date of Patent: January 21, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Michael Chang, Brian M. Pearce, Suzanne M. Fisi, Daniel Sanford, John Chuprevich, Miranda C. Hill, Traci Nguyen, Chris Kalaboukis
  • Patent number: 10147325
    Abstract: Customization of sharing of rides can involve the grouping of passengers in vehicles according to objective and subjective parameters and preferences. In some embodiments, vehicles or other components of the system are equipped to identify and compare information about users of the system using biometric scanning. In some embodiments, fares for rideshares can be tied to a projected quality or desirability of the rideshare for a user or users of the system.
    Type: Grant
    Filed: February 2, 2017
    Date of Patent: December 4, 2018
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jennifer L. Copeland, Suzanne M. Fisi, Simone O. Harvey, David C. Hatch, Muhammad Farukh Munir, Aaron Francis Colfax Petrik, Darrell L. Suen, Timothy R. Ward, Steven J. Wirt, Ryan J. Wyler, Nancy B. Zimmerman, Chris Kalaboukis