Abstract: An information processing apparatus outputs answer information corresponding to inquiry information that is input. The information processing apparatus includes a memory and circuitry. The memory is configured to store a plurality of databases each having at least a first field and a second field. The circuitry is configured to: perform morphological analysis on the inquiry information, to divide the inquiry information into morphemes; perform a first matching process based on the morphemes and the first field of each of the plurality of databases, to determine whether to adopt the database as an extraction source from which the answer information is to be extracted; and perform a second matching process based on the morphemes and the first field of the database, which is determined to be adopted as the extraction source, to output, as the answer information, data in the second field corresponding to data in the first field.

Abstract: An information processing apparatus outputs answer information corresponding to inquiry information that is input. The information processing apparatus includes a memory and circuitry. The memory is configured to store a plurality of databases each having at least a first field and a second field. The circuitry is configured to: perform morphological analysis on the inquiry information, to divide the inquiry information into morphemes; perform a first matching process based on the morphemes and the first field of each of the plurality of databases, to determine whether to adopt the database as an extraction source from which the answer information is to be extracted; and perform a second matching process based on the morphemes and the first field of the database, which is determined to be adopted as the extraction source, to output, as the answer information, data in the second field corresponding to data in the first field.

Abstract: An information processing apparatus, an information processing system, and an information processing method. The information processing apparatus transmits to a first terminal, an answer to a question transmitted from the first terminal based on question and answer information, and receives editing of the question and answer information, in a case the question and answer information belongs to a category with editing authority, the editing authority being assigned to an account logged in from a second terminal.

Abstract: An information processing apparatus connected to a user terminal that receives input from a user, includes a memory; and a processor. The processor is configured to execute obtaining input information input into the user terminal; searching for response information corresponding to the input information; responding to the user terminal with a response message based on the response information corresponding to the input information; obtaining an access target to be accessed by the user terminal in order for the user terminal to receive the input of the input information by the user; and changing the search by the searching or a response by the responding based on the access target.

Abstract: An information processing apparatus outputs answer information corresponding to inquiry information that is input. The information processing apparatus includes a memory and circuitry. The memory is configured to store a plurality of databases each having at least a first field and a second field. The circuitry is configured to: perform morphological analysis on the inquiry information, to divide the inquiry information into morphemes; perform a first matching process based on the morphemes and the first field of each of the plurality of databases, to determine whether to adopt the database as an extraction source from which the answer information is to be extracted; and perform a second matching process based on the morphemes and the first field of the database, which is determined to be adopted as the extraction source, to output, as the answer information, data in the second field corresponding to data in the first field.

Abstract: An information processing apparatus outputs answer information corresponding to inquiry information that is input. The information processing apparatus includes a memory and circuitry. The memory is configured to store a plurality of databases each having at least a first field and a second field. The circuitry is configured to: perform morphological analysis on the inquiry information, to divide the inquiry information into morphemes; perform a first matching process based on the morphemes and the first field of each of the plurality of databases, to determine whether to adopt the database as an extraction source from which the answer information is to be extracted; and perform a second matching process based on the morphemes and the first field of the database, which is determined to be adopted as the extraction source, to output, as the answer information, data in the second field corresponding to data in the first field.

Abstract: An information processing device includes circuitry acquires, from a user terminal, input information corresponding to a user input, which is received at the user terminal. The circuitry further searches for response information that is associated with the input information. The circuitry further responds to the user terminal with a response message that is generated based on the response information, which is associated with the input information. The circuitry further acquires external environment information related to at least one of the user terminal and the information processing device. The circuitry changes, according to the external environment information, at least one of search and response.

Abstract: An information processing apparatus connected to a user terminal that receives input from a user, includes a memory; and a processor. The processor is configured to execute obtaining input information input into the user terminal; searching for response information corresponding to the input information; responding to the user terminal with a response message based on the response information corresponding to the input information; obtaining an access target to be accessed by the user terminal in order for the user terminal to receive the input of the input information by the user; and changing the search by the searching or a response by the responding based on the access target.

Abstract: An information processing apparatus outputs answer information corresponding to inquiry information that is input. The information processing apparatus includes a memory and circuitry. The memory is configured to store a plurality of databases each having at least a first field and a second field. The circuitry is configured to: perform morphological analysis on the inquiry information, to divide the inquiry information into morphemes; perform a first matching process based on the morphemes and the first field of each of the plurality of databases, to determine whether to adopt the database as an extraction source from which the answer information is to be extracted; and perform a second matching process based on the morphemes and the first field of the database, which is determined to be adopted as the extraction source, to output, as the answer information, data in the second field corresponding to data in the first field.

Abstract: A workflow management server for managing task information of tasks constituting a workflow is disclosed. The disclosed workflow management server includes a circulation route information storing unit configured to store circulation route information defining a circulation route of a progress report on progress of the tasks; a task information retrieving unit configured to retrieve the task information of the tasks to be included in the progress report from a database according to a user request; a progress report generating unit configured to generate the progress report based on the task information retrieved by the task information retrieving unit and the circulation route information read from the circulation route information storing unit; and a progress report sending unit configured to send the progress report generated by the progress report generating unit to terminals according to the circulation route defined by the circulation route information.