Abstract: In an automatic shampoo machine a recess is formed in a side wall of a basin to ensure water passage to the nape of the neck of a person being shampooed. A plurality of neck support members each including a bent wire arrangement is provided in a spaced relation in the recess. With the neck resting on top portions of the neck support members, the nape of the neck is rinsed by water sprayed from a stationary nape rinsing nozzle, and movable lower nozzles, through the recess. A pad for receiving the neck resting thereon is releasably attached on a peripheral portion of the basin to prevent fatigue of the neck and splashing of rinse water. Thus, the person can have his hair and nape washed in a comfortable posture.