Patents by Inventor Thomas P. Patterson

Thomas P. Patterson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9135593
    Abstract: Embodiments of the invention provide for systems, devices, apparatus, methods, and computer program products for allowing a first agent associated with an entity to initiate contact with a second agent associated with the entity via a contact entry point. The contact entry point is displayed on an interface page and enables a first agent to contact other agents associated with the entity in a faster, more efficient, and better informed manner.
    Type: Grant
    Filed: January 25, 2011
    Date of Patent: September 15, 2015
    Assignee: Bank of America Corporation
    Inventors: Thomas P. Patterson, Erin R. Baker, Robert L. Wright, Jr.
  • Patent number: 9047590
    Abstract: Embodiments of the invention provide for systems, devices, apparatus, methods, and computer program products for providing an activatable indicium configured as an entry point for accessing contact information on a user interface. The activatable indicium, which may be a company logo, company name or the like, is not initially readily identifiable as an entry point for accessing the contact information. However, over time and continual use, the user recognizes that the presentation of the indicium regardless of the platform provides for an entry point for accessing contact information.
    Type: Grant
    Filed: January 25, 2011
    Date of Patent: June 2, 2015
    Assignee: Bank of America Corporation
    Inventors: Thomas P. Patterson, Erin R. Baker, Robert L. Wright, Jr.
  • Patent number: 8869033
    Abstract: Embodiments of the invention provide for systems, devices, apparatus, methods, and computer program products for providing contact information via a computer network in response to activating an activatable indicium on a user interface. The activatable indicium integrates and provides the contact information for multiple channels of an entity along with statistical information for multiple contact options associated with each channel, and thus enables a user to contact an agent associated with the entity in a faster, more efficient, and better informed manner.
    Type: Grant
    Filed: January 25, 2011
    Date of Patent: October 21, 2014
    Assignee: Bank of America Corporation
    Inventors: Thomas P. Patterson, Erin R. Baker, Robert L. Wright, Jr.
  • Publication number: 20120192090
    Abstract: Embodiments of the invention provide for systems, devices, apparatus, methods, and computer program products for providing an activatable indicium configured as an entry point for accessing contact information on a user interface. The activatable indicium, which may be a company logo, company name or the like, is not initially readily identifiable as an entry point for accessing the contact information. However, over time and continual use, the user recognizes that the presentation of the indicium regardless of the platform provides for an entry point for accessing contact information.
    Type: Application
    Filed: January 25, 2011
    Publication date: July 26, 2012
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Thomas P. Patterson, Erin R. Baker, Robert L. Wright, JR.
  • Publication number: 20120192074
    Abstract: Embodiments of the invention provide for systems, devices, apparatus, methods, and computer program products for providing contact information via a computer network in response to activating an activatable indicium on a user interface. The activatable indicium integrates and provides the contact information for multiple channels of an entity along with statistical information for multiple contact options associated with each channel, and thus enables a user to contact an agent associated with the entity in a faster, more efficient, and better informed manner.
    Type: Application
    Filed: January 25, 2011
    Publication date: July 26, 2012
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Thomas P. Patterson, Erin R. Baker, Robert L. Wright, JR.
  • Publication number: 20120191497
    Abstract: Embodiments of the invention provide for systems, devices, apparatus, methods, and computer program products for allowing a first agent associated with an entity to initiate contact with a second agent associated with the entity via a contact entry point. The contact entry point is displayed on an interface page and enables a first agent to contact other agents associated with the entity in a faster, more efficient, and better informed manner.
    Type: Application
    Filed: January 25, 2011
    Publication date: July 26, 2012
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Thomas P. Patterson, Erin R. Baker, Robert L. Wright, JR.
  • Patent number: 4091945
    Abstract: Tile setting apparatus is disclosed which includes a tile holder box for both holding and aligning tiles preparatory to installation of the tiles and a tile setter tool which is releasably secured to the tiles in the tile holder box and removes a plurality of the aligned tiles from the tile holder for placement of the tile for installation.
    Type: Grant
    Filed: January 14, 1976
    Date of Patent: May 30, 1978
    Inventor: Thomas P. Patterson