Abstract: An intelligent document recognition-based document management system includes modules for image capture, image enhancement, image identification, optical character recognition, data extraction and quality assurance. The system captures data from electronic documents as diverse as facsimile images, scanned images and images from document management systems. It processes these images and presents the data in, for example, a standard XML format. The document management system processes both structured document images (ones which have a standard format) and unstructured document images (ones which do not have a standard format). The system can extract images directly from a facsimile machine, a scanner or a document management system for processing.

Abstract: A server embeds typically static documents with program code enabling, for example, a form to intelligently route itself to a desired destination, to prompt a user to respond to particular questions, to perform validation operations, and to present various pull down list choices from which a user may select. Such an “active document” preferably has the capability of presenting a questionnaire to a user and to consolidate responses to the questionnaire. The active document-based questionnaire may be designed such that different questions are automatically sent to different recipients. A wide variety of applications are described including product sales lead generation and product marketing to enable the collection and optimal distribution of information regarding potential customer names, feedback concerning opinions about the product.