Abstract: Systems and methods for monitoring computer and/or software usage and enhancing functionality of target software applications are provided. In some aspects, the systems and methods may identify user activity with sufficient depth for meaningful analysis, even when the target application restricts access to, for example, its user-interface object model or event stream, without requiring code-level integration with the target application. In other aspects, the systems and methods may enable fast and convenient assignment of semantic meaning to user-interface elements to enable actionable usage reporting, among other things In further aspects, the systems and methods may allow convenient definition of a sequence of user-interface actions as a workflow, which may be analyzed in a variety of manners including, for example, monitoring and analyzing for user utilization and compliance.

Abstract: A system and process for organizing and advancing a job search of a user wherein the user provides information on one or more of contacts, documents, activities and/or status and either requests or is automatically presented with coaching to maintain and advance the search. The coaching may include creating and monitoring follow-up activities for the user. To accomplish the coaching, the system may include a rules engine for determining applicable coaching scenarios. Each scenario may be defined as a record in a database table such that each record in that table may define a unique scenario. In addition, the system may comprise a plurality of other tables defining additional records. Tables within the system may be related in a variety of ways, including one-to-one, one-to-many and/or many-to-many.