Abstract: A real-time management and dispatch system includes a controller configured to control data flow and processing of management and dispatch operations. A database server is configured to control storage, organization, retrieval, and distribution of management and dispatch data. At least one workstation is configured for accessing dispatch functions and management functions. At least one Global Positioning System (GPS) enabled handheld device is configured to receive and transmit dispatch information over a local wireless communication network. The local wireless communication network provides real-time information transmission between the controller, at least one work station, and the at least one handheld device.

Abstract: The system supports special needs customer at an airport. A controller processes request, flight and personnel data, generates assignments, and distributes messages. Workstations register available personnel, import/export customer requests and flight information, edit additional customer and flight data, and authorize or overwrite dispatch decisions. Handheld devices provide customer registration, service recording and location registration, and communicate service instructions and activity planning. The controller receives and analyzes data based upon a set of conditions that determine the status of any service request, the location where service is needed, the type of assistance needed, its priority, and the destination of the service. Upon arrival at the destination, or, based upon a set of predetermined conditions, the controller analyzes current conditions, determines the next set of requests and assignments, and provides information needed to support the next assignments.

Abstract: An apparatus and method of canceling a flight plan of an aircraft to facilitate release of an IFR airspace to other aircraft and for communicating the location of a downed aircraft during emergencies. A controller receives and analyzes positioning signals transmitted from know locations to determine the location of the aircraft periodically. Upon arrival of the aircraft at its destination, the controller calls the air traffic controllers to cancel the flight plan. In the event of an emergency, the controller calls the air traffic control center to report the emergency and the location of the aircraft with high accuracy to improve search and rescue operations.