Abstract: Techniques are disclosed for improving scalability in a system which incrementally updates remote clients with events that occurred in a cloud-enabled platform. In one embodiment, a method comprises, in response to an action from a user in the cloud-enabled platform, determining a list of events to update one or more collaborators of the user about the action. The method further comprises separating the list of events into a plurality of sub-lists of events such that each sub-list of events can be stored in a database within a designated amount of time, and further comprises storing the plurality of sub-lists of events into the database to be read by the one or more collaborators. Among other advantages, embodiments disclosed herein provide enhancement in scalability, robustness and availability for cloud-based collaboration platforms with large numbers of collaborators by incorporating mechanisms to divide-and-conquer the workload of event updates in such platforms.

Abstract: Techniques are disclosed for implementing repository redundancy in a system which incrementally updates remote clients with events that occurred in a cloud-enabled platform. In one embodiment, a method comprises comparing a local timestamp of an event with a remote timestamp of the event. The event is to be stored in a queue in a repository cluster to be read by a remote client. The method further comprises updating the local timestamp of the event if the comparing indicates that the remote timestamp is more recent than the local timestamp. Among other advantages, embodiments disclosed herein ensure that no event in an action log is missed or skipped by any of remote clients in a distributed action log framework system during a switchover from an active but failed server to a backup server, and require zero or minimal down time during the switchover, thereby providing robustness and serviceability to such system.

Abstract: System and method for monitoring the health of modules in a web-based collaboration environment are disclosed. In one aspect, embodiments of the present disclosure include a system having one or more host servers configured to receive client requests, process the client requests to determine one or more data items, select one or more modules having the one or more data items stored thereon, and responsively transfer one or more queries requesting availability of the one or more modules. The system also includes one or more health monitoring servers configured to receive the one or more queries, identify the availability of the one or more modules, and send one or more responses to the one or more queries indicating the availability of the one or more modules. The one or more health monitoring servers are configured to periodically determine the availability status of the one or more modules.

Abstract: System and method for managing updates at clients used by a user to access a cloud-based collaboration service are disclosed. In one aspect, embodiments of the present disclosure include a method, which may be implemented on a system, for storing a representation of the action to queues of clients associated with the user in a distributed database cluster based on an action type of an action performed by a collaborator of the user. The clients of the user are selected based on the client category and the action type of the action, to receive a notification as a result of the action or to perform a synchronization with changes that occurred as a result of the action.

Abstract: System and method for incrementally notifying a remote client of updates in a cloud-enabled platform for each remote client associated with a collaborator are disclosed. In one aspect, embodiments of the present disclosure include a method, which may be implemented on a system, for detecting an action in the cloud-enabled platform and effectuating a data change as a result of the action in a first database, creating an action log entry from the action, identifying the collaborator of the user's in the cloud-enabled platform, whose remote client is to be synchronized with the data change as an update, and/or writing the action represented by the action log entry to a second database into a queue to by read by the remote client of the collaborator.

Abstract: Techniques are disclosed for improving scalability in a system which incrementally updates remote clients with events that occurred in a cloud-enabled platform. In one embodiment, a method comprises, in response to an action from a user in the cloud-enabled platform, determining a list of events to update one or more collaborators of the user about the action. The method further comprises separating the list of events into a plurality of sub-lists of events such that each sub-list of events can be stored in a database within a designated amount of time, and further comprises storing the plurality of sub-lists of events into the database to be read by the one or more collaborators. Among other advantages, embodiments disclosed herein provide enhancement in scalability, robustness and availability for cloud-based collaboration platforms with large numbers of collaborators by incorporating mechanisms to divide-and-conquer the workload of event updates in such platforms.

Abstract: Techniques are disclosed for implementing repository redundancy in a system which incrementally updates remote clients with events that occurred in a cloud-enabled platform. In one embodiment, a method comprises comparing a local timestamp of an event with a remote timestamp of the event. The event is to be stored in a queue in a repository cluster to be read by a remote client. The method further comprises updating the local timestamp of the event if the comparing indicates that the remote timestamp is more recent than the local timestamp. Among other advantages, embodiments disclosed herein ensure that no event in an action log is missed or skipped by any of remote clients in a distributed action log framework system during a switchover from an active but failed server to a backup server, and require zero or minimal down time during the switchover, thereby providing robustness and serviceability to such system.

Abstract: System and method for monitoring the health of modules in a web-based collaboration environment are disclosed. In one aspect, embodiments of the present disclosure include a system having one or more host servers configured to receive client requests, process the client requests to determine one or more data items, select one or more modules having the one or more data items stored thereon, and responsively transfer one or more queries requesting availability of the one or more modules. The system also includes one or more health monitoring servers configured to receive the one or more queries, identify the availability of the one or more modules, and send one or more responses to the one or more queries indicating the availability of the one or more modules. The one or more health monitoring servers are configured to periodically determine the availability status of the one or more modules.

Abstract: System and method for managing updates at clients used by a user to access a cloud-based collaboration service are disclosed. In one aspect, embodiments of the present disclosure include a method, which may be implemented on a system, for storing a representation of the action to queues of clients associated with the user in a distributed database cluster based on an action type of an action performed by a collaborator of the user. The clients of the user are selected based on the client category and the action type of the action, to receive a notification as a result of the action or to perform a synchronization with changes that occurred as a result of the action.

Abstract: System and method for incrementally notifying a remote client of updates in a cloud-enabled platform for each remote client associated with a collaborator are disclosed. In one aspect, embodiments of the present disclosure include a method, which may be implemented on a system, for detecting an action in the cloud-enabled platform and effectuating a data change as a result of the action in a first database, creating an action log entry from the action, identifying the collaborator of the user's in the cloud-enabled platform, whose remote client is to be synchronized with the data change as an update, and/or writing the action represented by the action log entry to a second database into a queue to by read by the remote client of the collaborator.