Abstract: Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of receiving an order from a customer, determining an estimated collection time required for an employee of the store to collect the order at the store, receiving a mobile check-in from an electronic device indicating that a pickup is en-route to pick up the order at the store, tracking a location of the electronic device, periodically determining, at one or more time intervals, an estimated travel time for the pickup to travel to the store from the location as tracked, and, when the estimated collection time is substantially equal in duration to the estimated travel time, coordinating displaying a collection notification on a store electronic device instructing the employee of the store to begin collecting the order.

Abstract: Systems and methods are described which utilize improved scheduling techniques. An electronic scheduling platform enables customers to view and select pick-up options for scheduling orders to be retrieved at a location. Each pick-up option is associated with a price and a queue time. An average service time and an average inter-arrival time is determined for the location. A queuing procedure is executed which calculates queue times and prices for the pick-up options based, at least in part, on the average service time and the average inter-arrival time. The queuing procedure dynamically updates in real-time the calculated queue times and prices for the pick-up options. Instructions are generated for providing an interface that displays at least a portion of the pick-up options with the updated queue times and prices.

Abstract: Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of receiving delivery orders and/or pickup orders from customers for pickup and/or delivery of the orders during a predetermined window of time, receiving an additional delivery order from an additional customer for an additional pickup and/or delivery of the additional order to the additional customer by a delivery driver during the predetermined window of time, determining if a pickup area at the store exceeds a predetermined level of congestion during the predetermined window of time, and, if the pickup area at the store does not exceed the predetermined level of congestion during the predetermined window of time, transmitting an additional delivery request to the delivery driver to fulfill the additional delivery order during the predetermined window of time.

Abstract: Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of receiving an order request from a customer, transmitting an order list from the order request to an employee of the store for a collection of products on the order list at the store by the employee, determining an estimated order collection time, continuously monitoring an estimated order pickup time for a delivery driver of a third-party delivery service, and, when the estimated order pickup time for the delivery driver is substantially equal to the estimated order collection time, transmitting a delivery request to the third-party delivery service requesting the delivery driver to pick up the products from the store and deliver the products to the delivery address.

Abstract: Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of receiving an order from an electronic device of a customer, the order comprising one or more items, determining at least one of a store employee or a delivery driver is available to fulfill the order during a first window of time of a plurality of windows of time, coordinating displaying the plurality of windows of time on the device of the customer with a discounted price for the order proximate the first window of time, and, if the one or more non-transitory storage modules receive a selection of the first window of time from the electronic device of the customer, coordinating displaying an order completion page with the discounted price for the order.

Abstract: Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of receiving a return request for an item from a customer electronic device of a customer, determining that the return request is available for a pickup return option for (1) pickup, by a driver, of the item at an address associated with the customer and (2) transportation, by the driver, of the item from the address to the store, and, if the customer selects a pickup return option: assigning the driver to pick up the item from the address and transport the item to the store, receiving a return scan for the item from a store electronic device at the store or from a driver electronic device, and initiating a refund to the customer for the item.

Abstract: Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of receiving a plurality of orders for items for sale at a store, determining a picking start time, a picking end time, and an order completion time for each order based on at least one of: (1) availabilities of one or more associates of the store to collect the items of the order at the store or (2) a dynamic pick time estimation for the order, assigning the order to a first associate of the store for collection of the items of the order at the store, and automatically adjusting, in real-time, the picking start time and the picking end time without adjusting the order completion time for each order.

Abstract: Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of receiving an order comprising items for sale at a store, coordinating displaying an order promise time to the customer, automatically determining in real-time an estimated order completion time using at least a dynamic pick time estimation for the order, and, if the estimated order completion time is after the order promise time, sending an escalation alert to an employee of the store.

Abstract: Some embodiments include a system. The system can include one or more processors and one or more non-transitory memory storage devices storing computer instructions configured to run on the processor(s) and perform acts including: receiving a request for a picked sales order; estimating an estimated fulfillment time interval to make ready the good(s) of the picked sales order for receipt by the customer, wherein estimating the estimated fulfillment time interval to make ready the good(s) of the picked sales order for receipt by the customer includes evaluating an availability of one or more pickers to pick the good(s); determining a receivable clock time at which to promise the good(s) for receipt by the customer; and communicating the receivable clock time to the customer. Other embodiments of related systems and methods are also provided.

Abstract: Some embodiments include a system. The system can include one or more processors and one or more non-transitory memory storage devices storing computer instructions configured to run on the processor(s) and perform acts including: receiving a request for a picked sales order; promising the good(s) of the picked sales order for receipt by the customer at a receivable clock time; after promising the good(s) of the picked sales order for receipt by the customer at the receivable clock time, detecting a delay condition associated with making ready the one or more goods of the picked sales order for receipt by the customer at the receivable clock time; and communicating a notification of the delay condition to a receiving party. Other embodiments of related systems and methods are also provided.

Abstract: Some embodiments include a system. The system can include one or more processors and one or more non-transitory memory storage devices storing computer instructions configured to run on the processor(s) and perform acts including: receiving a request for a picked sales order; estimating an estimated fulfillment time interval to make ready the good(s) of the picked sales order for receipt by the customer, wherein estimating the estimated fulfillment time interval to make ready the good(s) of the picked sales order for receipt by the customer comprises evaluating whether the picked sales order is able to be batched in a picked sales order batch using a k-means clustering to minimize a pick walk of the picked sales order batch; determining a receivable clock time at which to promise the good(s) for receipt by the customer; and communicating the receivable clock time to the customer. Other embodiments of related systems and methods are also provided.

Abstract: A system includes a database having a plurality of purchasable items. The system also includes an order server programmed to display a website including the purchasable items to a customer via a customer device and allow the customer to select the purchasable items for purchase. The selected items are added to an online order, and a request to complete the order is received from the customer device. A selection of a pick-up time for the customer to retrieve the order at a store is received. The online order and the selected pick-up time are transmitted to an order assembly server. The order assembly server is configured to begin assembling the selected purchasable items for pick-up at the store, receive a selection of an additional purchasable item to add to the selected pick-up time, and assemble the order and the additional purchasable item for pick-up at the selected pickup time.

Abstract: A system includes a delivery server, an order server, and a database including consumer goods. The order server displays a website including the consumer goods to a customer and enables the customer to select consumer goods for purchase. The order server receives a request by the customer device to complete an order including the selected goods, receives a selection of a delivery time for the customer to receive the order, and transmits the order and delivery time to the delivery server. The delivery server receives a delivery acceptance notification indicating that a delivery driver has agreed to deliver the order to the customer. The delivery server also receives a check-in notification indicating that the delivery driver is estimated to arrive at the store in less than a threshold amount of time, and automatically places the order in a delivery queue for loading the order into the delivery vehicle.