Abstract: An on-premises system for pre-processing data for forecasting according to an embodiment includes at least one processor and at least one memory having a plurality of instructions stored thereon that, in response to execution by the at least one processor, causes the on-premises system to receive a request to forecast contact center data using a cloud system, determine a first number of interactions per unit of time for a source interval, determine a second number of units of time in a destination interval, and determine a third number of interactions in the destination interval based on the first number of interactions per unit of time for the source interval and the second number of units of time in the destination interval.

Abstract: An on-premises system for pre-processing data for forecasting according to an embodiment includes at least one processor and at least one memory having a plurality of instructions stored thereon that, in response to execution by the at least one processor, causes the on-premises system to receive a request to forecast contact center data using a cloud system, determine a first number of interactions per unit of time for a source interval, determine a second number of units of time in a destination interval, and determine a third number of interactions in the destination interval based on the first number of interactions per unit of time for the source interval and the second number of units of time in the destination interval.

Abstract: An on-premises system for pre-processing data for forecasting according to an embodiment includes at least one processor and at least one memory having a plurality of instructions stored thereon that, in response to execution by the at least one processor, causes the on-premises system to receive a request to forecast contact center data using a cloud system, determine a first number of interactions per unit of time for a source interval, determine a second number of units of time in a destination interval, and determine a third number of interactions in the destination interval based on the first number of interactions per unit of time for the source interval and the second number of units of time in the destination interval.

Abstract: An electrode array includes a removable outer sheath, an insulation layer, the outer sheath surrounding the insulation layer, and a central lumen surrounded by the insulation layer, the central lumen including a metal alloy of nickel and titanium.

Abstract: An on-premises system for pre-processing data for forecasting according to an embodiment includes at least one processor and at least one memory having a plurality of instructions stored thereon that, in response to execution by the at least one processor, causes the on-premises system to receive a request to forecast contact center data using a cloud system, determine a first number of interactions per unit of time for a source interval, determine a second number of units of time in a destination interval, and determine a third number of interactions in the destination interval based on the first number of interactions per unit of time for the source interval and the second number of units of time in the destination interval.

Abstract: In various embodiments, methods and apparatuses for generating and operating a swaps execution facility (SEP) compliant swaps trading platform comprises (i) generating a swaps trading platform, where the generated swaps trading platform is configured to operate in accordance with a plurality of predefined rules associated with swaps execution facility (SEP) requirements; (ii) establishing one or more communication channels with respective one or more clearinghouses for transmission of clearinghouse information concerning one or more trade requests; and (iii) establishing one or more communication channels with respective one or more swaps data repository (SDR) providers for transmission of SDR information concerning the one or more trade requests.

Abstract: The invention provides pH regulation systems of buffer-loaded hydrogels that can regulate pH of solutions for long periods of time. These pH-regulating hydrogels may be used in a variety of pH-dependent systems, including water treatment, agricultural soil, and biological applications. Demonstrated is an application in increasing the efficacy of weak base chemotherapeutics used for cancer treatments.

Abstract: In various embodiments, methods and apparatuses for generating and operating a swaps execution facility (SEP) compliant swaps trading platform comprises (i) generating a swaps trading platform, where the generated swaps trading platform is configured to operate in accordance with a plurality of predefined rules associated with swaps execution facility (SEP) requirements; (ii) establishing one or more communication channels with respective one or more clearinghouses for transmission of clearinghouse information concerning one or more trade requests; and (iii) establishing one or more communication channels with respective one or more swaps data repository (SDR) providers for transmission of SDR information concerning the one or more trade requests.

Abstract: An on-premises system for pre-processing data for forecasting according to an embodiment includes at least one processor and at least one memory having a plurality of instructions stored thereon that, in response to execution by the at least one processor, causes the on-premises system to receive a request to forecast contact center data using a cloud system, determine a first number of interactions per unit of time for a source interval, determine a second number of units of time in a destination interval, and determine a third number of interactions in the destination interval based on the first number of interactions per unit of time for the source interval and the second number of units of time in the destination interval.

Abstract: Methods and apparatuses for generating and operating a swaps execution facility (SEP) compliant swaps trading platform. A swaps trading platform is generated, where the generated swaps trading platform is configured to operate in accordance with a plurality of predefined rules associated with swaps execution facility (SEP) requirements. One or more communication channels are established with respective one or more clearinghouses for transmission of clearinghouse information concerning one or more trade requests. One or more communication channels are established with respective one or more swaps data repository (SDR) providers for transmission of SDR information concerning the one or more trade requests.

Abstract: Methods and apparatuses for generating and operating a swaps execution facility (SEP) compliant swaps trading platform are provided. In one example, a method for generating a SEP compliant swaps trading platform includes: (i) generating a swaps trading platform, wherein the generated swaps trading platform is configured to operate in accordance with a plurality of predefined rules associated with swaps execution facility (SEP) requirements; (ii) establishing one or more communication channels with respective one or more clearinghouses for transmission of clearinghouse information concerning one or more trade requests; and (iii) establishing one or more communication channels with respective one or more swaps data repository (SDR) providers for transmission of SDR information concerning the one or more trade requests.

Abstract: Methods and apparatuses for generating and operating a swaps execution facility (SEP) compliant swaps trading platform are provided. In one example, a method for generating a SEP compliant swaps trading platform includes: (i) generating a swaps trading platform, wherein the generated swaps trading platform is configured to operate in accordance with a plurality of predefined rules associated with swaps execution facility (SEP) requirements; (ii) establishing one or more communication channels with respective one or more clearinghouses for transmission of clearinghouse information concerning one or more trade requests; and (iii) establishing one or more communication channels with respective one or more swaps data repository (SDR) providers for transmission of SDR information concerning the one or more trade requests.

Abstract: Technologies for managing unresolved customer interactions in a support call management system are disclosed, including receiving a support call from a customer; identifying a customer and a support call type; retrieving historical interaction data associated with the customer; determining subsequent to having determined that historical interaction data associated with the customer includes other support calls, whether the other support calls are related to the received support call based in part on the historical interaction data and the support call type; determining whether to transmit the support call to an agent, an expert, or a supervisor as a function of at least one characteristic of the other support calls; and placing the support call into a support call queue as a function of the determination of whether the support call is to be transmitted to one of the agent, the expert, or the supervisor.

Abstract: Disclosed embodiments provide a computing system configured to match a set of transactions associated with an online trading system. The computing system includes a memory that includes a client service engine, a price update event engine, and a match processing engine. The computing system further includes a processor coupled to the memory. When executing the client service engine, the processor is configured to receive, from one or more client devices, a plurality of order requests during a first interval of configurable duration. When executing the price update event engine, the processor is configured to set a plurality of mid-rate prices corresponding to the first interval. When executing the match processing engine, the processor is configured to determine that the first interval has expired, and in response, match a first order request included in the plurality of order requests with a second order request included in the plurality of order requests.

Abstract: Technologies for managing unresolved customer interactions in a support call management system are disclosed, including receiving a support call from a customer; identifying a customer and a support call type; retrieving historical interaction data associated with the customer; determining subsequent to having determined that historical interaction data associated with the customer includes other support calls, whether the other support calls are related to the received support call based in part on the historical interaction data and the support call type; determining whether to transmit the support call to an agent, an expert, or a supervisor as a function of at least one characteristic of the other support calls; and placing the support call into a support call queue as a function of the determination of whether the support call is to be transmitted to one of the agent, the expert, or the supervisor.

Abstract: A system is provided for facilitating trading of financial instruments, comprising: (i) a requester module configured to obtain request for quotation (RFQ) information from one or more requesting users, the RFQ information comprising terms of a request for quotation; (ii) a responder module operatively connected to the requester module, the responder module configured to obtain response information from one or more responding users; (iii) a contract generation module operatively connected to the requester module and the responder module, wherein the contract generation module is configured to generate contracts to trade financial instruments based on the RFQ information and the response information; (iii) an interface module operatively connected to the requester module, the responder module, and the contract generation model, wherein the interface module is configured obtain order information based on the contracts trade financial instruments, from one or more qualifying users; and (iv) a transaction module

Abstract: Embodiments of the present invention disclose design, deployment and implementation of systems capable of facilitating managing public safety (or security) in one or more situations, and methods thereof, in accordance with the principles of the present invention. Specifically, the systems may facilitate managing public safety (or security) in one or more situations of at least one of danger, untoward incident, accident, emergency, loss and death with one or more enhanced qualitative and quantitative features, such as minimal vulnerability, real-time notification ability and automatic evidence manageability, thereby facilitating timely prevention, Quick Response (QR) or (Just-In-Time or JIT) response, speedy trial, effective prosecution, easy enforceability and policing, and methods thereof in accordance with the principles of the present invention.

Abstract: Fairnetting and distribution of electronic trades is described, where, a computing device includes a reception module, a trade organization module, and a trade netting module. The trade organization module organizes one or more trades, received by the reception module, by currency pairs. The trade netting module generates, at a first point in time, a netting plan designed to offset a trade against at least one other trade, and estimates, for the netting plan, a first value that is proportional to an expected savings based on real-time market data and associated with executing the trades according to the netting plan versus executing the trades without the netting plan, where the first value is not exceeded by a cost of trading proportional to a change in market value of the trades between the first point in time and a time that a first trade included in the trades is executed.

Abstract: Methods and apparatuses are provided for facilitating fairnetting and the distribution of currency trades. In one example, the method may include: (i) estimating non-provided trade information for each trade type of aggregated sets of trades of a plurality of trades using a market mid-rate; (ii) determining a netted amount and a market amount to transact based on received trade information and the estimated non-provided trade information; (iii) executing one or more trades for the market amount at a market rate; and (iv) distributing the market amount and the netted amount proportionally amongst the plurality of trades.

Abstract: A system is provided for facilitating trading of financial instruments, comprising: (i) a requester module configured to obtain request for quotation (RFQ) information from one or more requesting users, the RFQ information comprising terms of a request for quotation; (ii) a responder module operatively connected to the requester module, the responder module configured to obtain response information from one or more responding users; (iii) a contract generation module operatively connected to the requester module and the responder module, wherein the contract generation module is configured to generate contracts to trade financial instruments based on the RFQ information and the response information; (iii) an interface module operatively connected to the requester module, the responder module, and the contract generation model, wherein the interface module is configured obtain order information based on the contracts trade financial instruments, from one or more qualifying users; and (iv) a transaction module