Patents by Inventor Vincent Pham

Vincent Pham has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230409741
    Abstract: Techniques for providing a real-time service that protects personal data of clients from customer service agents are provided. Customer data that includes personal data indicative of sensitive information of a customer can be received from the customer. The personal data within the received customer data can be detected and a token that does not include the sensitive information of the customer can be generated. The personal data and the generated token can be stored along with data indicating a relationship between the token and the personal data. The personal data in the received customer data can be replaced by the token to form modified customer data. The modified customer data can be provided to a customer service representative. The token within the modified customer data can later be detected and associated with the personal data without revealing the personal data to the customer service representative.
    Type: Application
    Filed: July 26, 2023
    Publication date: December 21, 2023
    Applicant: Capital One Services, LLC
    Inventors: Fardin ABDI TAGHI ABAD, Austin Grant WALTERS, Jeremy Edward GOODSITT, Reza FARIVAR, Vincent PHAM, Mark Louis WATSON, Kenneth TAYLOR, Anh TRUONG
  • Patent number: 11849256
    Abstract: Systems and methods for dynamically concealing sensitive information in a shared screen session of a video conference are disclosed. The system may establish communication with one or more computing devices active in a video conference in which each computing device may switch between a screen share mode and a video mode. The system may determine that one or more articles of sensitive information are visible in a graphical user interface associated with a first computing device of the plurality of computing devices. The system may receive a first signal from the first computing device that indicates a first intent of a host associated with the first computing device to switch the screen share mode which includes sharing the first graphical user interface with the one or more computing devices during the video conference. In response to the first signal, the system may execute one or more privacy actions.
    Type: Grant
    Filed: July 20, 2022
    Date of Patent: December 19, 2023
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Anh Truong, Reza Farivar, Jeremy Edward Goodsitt, Kate Key, Vincent Pham, Galen Rafferty, Austin Walters
  • Patent number: 11849044
    Abstract: Various embodiments are generally directed to provide a semi-local authentication scheme. A server can transmit one or more encryption mechanisms to a user device, which in turn can transmit the encrypted mechanisms to one or more secondary devices associated with the user device, where the user device and the secondary devices share a local connection. The secondary devices can transmit the one or more encrypted mechanism utilizing one or more one or more decryption mechanisms supplied by the server, and then transmit the result of the decryption, e.g. decrypted codes, back to the user device, which in turn can then transmit a final decrypted code or codes to the server. Upon confirming receipt of the decryption from the user device, the server can authorize access (via the user device) to one or more devices, networks, applications, and/or components.
    Type: Grant
    Filed: April 29, 2022
    Date of Patent: December 19, 2023
    Assignee: Capital One Services, LLC
    Inventors: Jeremy Edward Goodsitt, Austin Grant Walters, Vincent Pham, Reza Farivar
  • Patent number: 11847245
    Abstract: Systems as described herein may label data to preserve privacy. An annotation server may receive a document comprising a collection of text representing a plurality of confidential data from a first computing device. The annotation server may convert the document to a plurality of text embeddings. The annotation server may input the text embeddings into a machine learning model to generate a plurality of synthetic images, and receive a label for each of the plurality of synthetic images from a third-party labeler. Accordingly, the annotation server may send the confidential data and the corresponding labels to a second computing device.
    Type: Grant
    Filed: February 17, 2021
    Date of Patent: December 19, 2023
    Assignee: Capital One Services, LLC
    Inventors: Anh Truong, Austin Walters, Jeremy Goodsitt, Vincent Pham, Reza Farivar, Galen Rafferty
  • Patent number: 11848925
    Abstract: A non-transitory computer-readable storage medium storing computer-readable program code executable by a processor to receive a transaction request from a user interface, and receive a user-identifier from the user interface, and the user-identifier associated with a user. The program code may be executable to send a first non-audible sound signal to initiate a multifactor authentication process during a first interval, and send a second non-audible sound signal during a second interval, where the second non-audible sound signal comprises a predetermined frequency pattern, associated with the user. The program code may also be executable to receive a third non-audible sound signal, where the third non-audible sound signal, at least in part, is utilized to determine whether to complete the transaction request or not. The first non-audible sound signal, the second non-audible sound signal, and the third non-audible sound signal may comprise a frequency greater than 15 kHz.
    Type: Grant
    Filed: September 28, 2021
    Date of Patent: December 19, 2023
    Assignee: Capital One Services, LLC
    Inventors: Vincent Pham, Anh Truong, Austin Grant Walters, Jeremy Edward Goodsitt, Reza Farivar
  • Patent number: 11842237
    Abstract: Example embodiments of biodegradable cards and systems and methods making the same are provided. A biodegradable card can comprise a biodegradable substrate, a magnetic particle slot within the biodegradable substrate configured to receive magnetic particles, a high coercivity magnetic stripe comprising magnetic particles printed on the biodegradable substrate and encoded with payment account data, and a biodegradable water resistant coating, wherein the coating covers at least the magnetic stripe.
    Type: Grant
    Filed: June 29, 2020
    Date of Patent: December 12, 2023
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Austin Walters, Vincent Pham, Jeremy Goodsitt
  • Patent number: 11838598
    Abstract: System and devices for live captioning events is disclosed. The system may receive event calendar data and a first plurality of caption files and preselect a first caption file based on the event calendar data. The system may then access an audiovisual recorder of a user device, and receive a first feedback from the recorder. The system may then determine whether the first caption file matches the first feedback. When there is a match, the system may determine a first synchronization between the caption file and the feedback. When there is no match, the system may determine if there is a match with a second caption file of the first plurality of caption files and determine a second synchronization. When the second caption file does not match, the system may receive at least a third caption file over a mobile network and determine a third synchronization for display.
    Type: Grant
    Filed: August 10, 2021
    Date of Patent: December 5, 2023
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Galen Rafferty, Austin Walters, Jeremy Edward Goodsitt, Vincent Pham, Mark Watson, Reza Farivar, Anh Truong
  • Patent number: 11836537
    Abstract: Systems and methods for determining neural network brittleness are disclosed. For example, the system may include one or more memory units storing instructions and one or more processors configured to execute the instructions to perform operations. The operations may include receiving a modeling request comprising a preliminary model and a dataset. The operations may include determining a preliminary brittleness score of the preliminary model. The operations may include identifying a reference model and determining a reference brittleness score of the reference model. The operations may include comparing the preliminary brittleness score to the reference brittleness score and generating a preferred model based on the comparison. The operations may include providing the preferred model.
    Type: Grant
    Filed: December 16, 2019
    Date of Patent: December 5, 2023
    Assignee: Capital One Services, LLC
    Inventors: Austin Walters, Vincent Pham, Galen Rafferty, Anh Truong, Mark Watson, Jeremy Goodsitt
  • Publication number: 20230385695
    Abstract: Logic may adjust communications between customers. Logic may cluster customers into a first group associated with a first subset of synonyms and a second group associated with a second subset of the synonyms. Logic may associate a first tag with the first group and with each of the synonyms of the first subset. Logic may associate a second tag with the second group and with each of the synonyms of the second subset. Logic may associate one or more models with pairs of the groups. A first pair may comprise the first group and the second group. The first model associated with the first pair may adjust words in communications between the first group and the second group, based on the synonyms associated with the first pair, by replacement of words in a communication between customers of the first subset and customers of the second sub set.
    Type: Application
    Filed: August 4, 2023
    Publication date: November 30, 2023
    Applicant: Capital One Services, LLC
    Inventors: Fardin ABDI TAGHI ABAD, Austin Grant WALTERS, Jeremy Edward GOODSITT, Reza FARIVAR, Vincent PHAM, Anh TRUONG
  • Patent number: 11831653
    Abstract: Methods and systems are disclosed for improvements in cloud services by sharing estimated and actual usage data of cloud services recipients with the cloud services provider. The sharing of this data allows the cloud services provider to better apportion cloud resources between multiple cloud services recipients. By analyzing information included in the shared data (e.g., information about one or more applications that use the cloud resources), the cloud services provider may categorize the applications and/or the functions of those applications into authorized and unauthorized uses, the determination of which, is used to further efficiently apportion the cloud services resources.
    Type: Grant
    Filed: July 28, 2022
    Date of Patent: November 28, 2023
    Assignee: Capital One Services, LLC
    Inventors: Nahid Farhady Ghalaty, Vincent Pham, Geeta Shyamala
  • Publication number: 20230376362
    Abstract: Systems and methods for generating synthetic data are disclosed. For example, a system may include one or more memory units storing instructions and one or more processors configured to execute the instructions to perform operations. The operations may include receiving a dataset including time-series data. The operations may include generating a plurality of data segments based on the dataset, determining respective segment parameters of the data segments, and determining respective distribution measures of the data segments. The operations may include training a parameter model to generate synthetic segment parameters. Training the parameter model may be based on the segment parameters. The operations may include training a distribution model to generate synthetic data segments. Training the distribution model may be based on the distribution measures and the segment parameters.
    Type: Application
    Filed: July 27, 2023
    Publication date: November 23, 2023
    Applicant: CAPITAL ONE SERVICES, LLC
    Inventors: Austin WALTERS, Mark WATSON, Anh TRUONG, Jeremy GOODSITT, Reza FARIVAR, Kate KEY, Vincent PHAM, Galen RAFFERTY
  • Patent number: 11822975
    Abstract: Systems and methods for generating synthetic data are disclosed. For example, a system may include one or more memory units storing instructions and one or more processors configured to execute the instructions to perform operations. The operations may include receiving a dataset including time-series data. The operations may include generating a plurality of data segments based on the dataset, determining respective segment parameters of the data segments, and determining respective distribution measures of the data segments. The operations may include training a parameter model to generate synthetic segment parameters. Training the parameter model may be based on the segment parameters. The operations may include training a distribution model to generate synthetic data segments. Training the distribution model may be based on the distribution measures and the segment parameters.
    Type: Grant
    Filed: November 24, 2020
    Date of Patent: November 21, 2023
    Assignee: Capital One Services, LLC
    Inventors: Austin Walters, Mark Watson, Anh Truong, Jeremy Goodsitt, Reza Farivar, Kate Key, Vincent Pham, Galen Rafferty
  • Patent number: 11824850
    Abstract: The disclosed systems and methods may receive a first salted password having a first password, a first user device identifier, and a first browser identifier, extract the first password, the first user device identifier, and the first browser identifier from the first salted password, and determine whether the first password, the first user device identifier, and the first browser identifier respectively match a stored first password, a stored first user device identifier, and a stored first browser identifier. The systems may grant the request to access the one or more resources for the first user device or perform other actions depending on whether the first password, the first user device identifier, and the first browser identifier respectively match the stored first password, the stored first user device identifier, and the stored first browser identifier.
    Type: Grant
    Filed: July 10, 2020
    Date of Patent: November 21, 2023
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Austin Walters, Reza Farivar, Galen Rafferty, Anh Truong, Vincent Pham, Mark Watson, Jeremy Edward Goodsitt
  • Patent number: 11822879
    Abstract: Apparatuses, systems and methods are described herein for separately collecting and storing form contents. Different information may be collected from a user on a form. Based on determining that portions of the form request a first type of information, an extended reality (XR) environment may be provided to the user. The user may provide the first type information via an input method in the XR environment. The user may provide a second type of information using a different input method outside of the XR environment. The first type of information may be processed and stored in a different database as compared to the second type of information. The database storing the first type of information may have a higher security standard than the database storing second type of information.
    Type: Grant
    Filed: February 24, 2023
    Date of Patent: November 21, 2023
    Assignee: Capital One Services, LLC
    Inventors: Jeremy Goodsitt, Austin Walters, Galen Rafferty, Anh Truong, Mark Watson, Reza Farivar, Vincent Pham
  • Publication number: 20230367868
    Abstract: Various embodiments are directed to a password security warning system. An artificial neural network or other types of models may be used to determine whether a password that is created, input, or proposed by a user via an interface includes one or more predictable or typical transformations or combinations of characters derived from user-specific information. Based on the determination, a warning may be provided to the user.
    Type: Application
    Filed: May 22, 2023
    Publication date: November 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Reza FARIVAR, Anh TRUONG, Vincent PHAM, Austin Grant WALTERS, Galen RAFFERTY, Jeremy Edward GOODSITT
  • Patent number: 11818103
    Abstract: Systems and methods for selectively obscuring data in a digital statement are disclosed. The systems and methods can relate to multiple user accounts that access a shared account. The systems can include means to determine which account completed a transaction. Device location tracking and hardware characteristics of the devices can be used to determine which account completed the transaction. Information related to transactions that fall outside of expected spend categories can be selectively obscured on the digital statement of the non-transacting account. The information related to the transaction can be selectively viewable by non-transacting account.
    Type: Grant
    Filed: December 9, 2020
    Date of Patent: November 14, 2023
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Galen Rafferty, Anh Truong, Jeremy Edward Goodsitt, Austin Walters, Vincent Pham
  • Patent number: 11818122
    Abstract: A device detects a communication involving a user associated with an account and a service representative, and sends, to a user device associated with the account, an authentication notification that causes the user device to display an authentication field for the user. The device sends, to a service representative device associated with the service representative, a message that indicates that the service representative is to request, via the communication, the user to enter personal information associated with the user into the authentication field, where the user device is configured to generate a first authentication code based on a user input received from the user device in the authentication field. The device generates a second authentication code based on personal information associated with the account from a data structure, receives the first authentication code, and performs an action based on the first authentication code and the second authentication code.
    Type: Grant
    Filed: June 6, 2022
    Date of Patent: November 14, 2023
    Assignee: Capital One Services, LLC
    Inventors: Jeremy Goodsitt, Austin Walters, Fardin Abdi Taghi Abad, Mark Watson, Anh Truong, Vincent Pham, Reza Farivar
  • Patent number: 11818364
    Abstract: In some embodiments, gaze-tracking-based image downscaling for multi-party video communication may be provided. In some embodiments, a set of gaze locations may be received from a set of receiving devices during concurrent video communication sessions between the receiving devices and a sending device. Different collections of positions may be determined based on the gaze locations, and, for each such collection, a spatial indicator (e.g., a bounded region) may be determined. A first downscaled encoding of the source image (from the sending device) may be generated based on the first spatial indicator, and a second downscaled encoding of the source image may be generated based on the second spatial indicator, etc. The downscaled encodings may then be sent to the respective receiving devices during the concurrent video communication sessions.
    Type: Grant
    Filed: March 1, 2022
    Date of Patent: November 14, 2023
    Assignee: Capital One Services, LLC
    Inventors: Austin Walters, Alvin Hua, Anh Truong, Vincent Pham, Ernest Kwak, Galen Rafferty, Jeremy Goodsitt
  • Patent number: 11816138
    Abstract: The present disclosure relates to systems and methods for parsing unstructured data with neural networks. In one implementation, a system for parsing unstructured data may include at least one processor and at least one non-transitory memory storing instructions that, when executed by the at least one processor, cause the system to: receive unstructured data; apply a classifier to the unstructured data to identify a type of the unstructured data; based on the identification, select a corresponding neural network; apply the selected neural network to the unstructured data to obtain structured data; and output the structured data.
    Type: Grant
    Filed: July 7, 2022
    Date of Patent: November 14, 2023
    Assignee: Capital One Services, LLC
    Inventors: Anh Truong, Fardin Abdi Taghi Abad, Austin Walters, Jeremy Goodsitt, Vincent Pham, Kate Key
  • Publication number: 20230359821
    Abstract: Disclosed herein are system, method, and computer program product embodiments for a text-to-speech system. An embodiment operates by identifying a portion of content of the document, that is to be replaced with a summary associated with the content responsive to a request for an audible version of the document. A first request for the audible version of the document is received. A first summary of the content at a first level of detail is generated. The first summary is audibly output. A second request for additional information is received. A second summary of the content at different level of detail is generated. The second summary of the content at the second level of detail is audibly output.
    Type: Application
    Filed: July 12, 2023
    Publication date: November 9, 2023
    Applicant: Capital One Services, LLC
    Inventors: Galen Rafferty, Reza FARIVAR, Anh TRUONG, Jeremy GOODSITT, Vincent PHAM, Austin WALTERS