Abstract: A client service, such as a plug-in to a browser, can alter a document retrieved from a compatible service to augment the document with services from an online content management service. When an application retrieves a compatible document, the client service can detect a document element within the document and alter the document to provide an activatable reference to the online content management service. For example, a client service can recognize an email composition webpage or an email display webpage and insert activatable references provide services from the online content management service. In email composition webpages, a reference can be a button that allows an email author to insert a link to a content item from the online content management service. In email display webpages, references can be added that allow attachments to be sent to the online content management service for storage.

Abstract: Embodiments are provided for generating intelligent account reconfiguration offers to users of a content management system. The content management system may monitor how a user utilizes available features and/or storage space to determine whether the user would be amenable to an offer to reconfigure their user account. Such account reconfiguration offers may include an offer to alter the amount of storage space and/or features available to the user account. The storage space and/or features offered as part of an intelligent account reconfiguration offer may be specific to one particular type of content category, or, for example, may be a function of activity in multiple content categories, based on analysis of historical user data across the entire content management system.

Abstract: Described embodiments enable the automatic uploading and sharing of objects via a content management system (CMS). A user of a client device may request to share an object via a user interface. Prior to the request, the object may be stored in a storage location of the client device that is not synchronized with the CMS. In one embodiment, client software detects a “click-and-drag” operation of an object and provide a sharing element into which an object may be dropped for sharing. The CMS receives the sharing request and may automatically initiate a sharing process comprising receiving the object from the client device, storing the object in the CMS, generating a link to the object, and sending the link to indicated or pre-determined recipient(s). In various embodiments, the objects are synchronized with the CMS and/or organized according to various object parameters within a directory of the CMS.

Abstract: Described embodiments enable the automatic uploading and sharing of objects via a content management system (CMS). A user of a client device may request to share an object via a user interface. Prior to the request, the object may be stored in a storage location of the client device that is not synchronized with the CMS. In one embodiment, client software detects a “click-and-drag” operation of an object and provide a sharing element into which an object may be dropped for sharing. The CMS receives the sharing request and may automatically initiate a sharing process comprising receiving the object from the client device, storing the object in the CMS, generating a link to the object, and sending the link to indicated or pre-determined recipient(s). In various embodiments, the objects are synchronized with the CMS and/or organized according to various object parameters within a directory of the CMS.

Abstract: A client service, such as a plug-in to a browser, can alter a document retrieved from a compatible service to augment the document with services from an online content management service. When an application retrieves a compatible document, the client service can detect a document element within the document and alter the document to provide an activatable reference to the online content management service. For example, a client service can recognize an email composition webpage or an email display webpage and insert activatable references provide services from the online content management service. In email composition webpages, a reference can be a button that allows an email author to insert a link to a content item from the online content management service. In email display webpages, references can be added that allow attachments to be sent to the online content management service for storage.

Abstract: Described embodiments enable the automatic uploading and sharing of objects via a content management system (CMS). A user of a client device may request to share an object via a user interface. Prior to the request, the object may be stored in a storage location of the client device that is not synchronized with the CMS. In one embodiment, client software detects a “click-and-drag” operation of an object and provide a sharing element into which an object may be dropped for sharing. The CMS receives the sharing request and may automatically initiate a sharing process comprising receiving the object from the client device, storing the object in the CMS, generating a link to the object, and sending the link to indicated or pre-determined recipient(s). In various embodiments, the objects are synchronized with the CMS and/or organized according to various object parameters within a directory of the CMS.

Abstract: A content management system can tag a client installer with an information tag linking the client installer to a user account. The client installer can be configured to install the client-side application on the client device and pass the identification tag to the installed client-side application. The client-side application can transmit the identification tag to the content management system, which can use the identification tag to identify the linked user account and log the client-side application into the user account. The content management system can implement several verification measures such as limiting the number of times and when an identification tag can be used, as well as IP addresses that can use the identification tag. The content management system can also use data cached by the web-browser application to determine if the web-browser application was used to access the user account in the past.

Abstract: A client service, such as a plug-in to a browser, can alter a document retrieved from a compatible service to augment the document with services from an online content management service. When an application retrieves a compatible document, the client service can detect a document element within the document and alter the document to provide an activatable reference to the online content management service. For example, a client service can recognize an email composition webpage or an email display webpage and insert activatable references provide services from the online content management service. In email composition webpages, a reference can be a button that allows an email author to insert a link to a content item from the online content management service. In email display webpages, references can be added that allow attachments to be sent to the online content management service for storage.

Abstract: Disclosed are systems, methods, and non-transitory computer-readable storage media for automatically converting messages into a collaboration content item in a content management system. For example, a message conversion module on a computing system can receive a message or message thread addressed to one or more recipients. The message conversion module can generate a collaboration content item, which can be stored in the content management system. The collaboration content item can include the content of the message or message thread. The message conversion module can cause the content management system to share the collaboration content item with collaborators of the message or message thread such that one or more of the collaborators can access the collaboration content item and receive updates when the collaboration content item is modified.

Abstract: Described embodiments enable the automatic uploading and sharing of objects via a content management system (CMS). A user of a client device may request to share an object via a user interface. Prior to the request, the object may be stored in a storage location of the client device that is not synchronized with the CMS. In one embodiment, client software detects a “click-and-drag” operation of an object and provide a sharing element into which an object may be dropped for sharing. The CMS receives the sharing request and may automatically initiate a sharing process comprising receiving the object from the client device, storing the object in the CMS, generating a link to the object, and sending the link to indicated or pre-determined recipient(s). In various embodiments, the objects are synchronized with the CMS and/or organized according to various object parameters within a directory of the CMS.

Abstract: Described embodiments enable the automatic uploading and sharing of objects via a content management system (CMS). A user of a client device may request to share an object via a user interface. Prior to the request, the object may be stored in a storage location of the client device that is not synchronized with the CMS. In one embodiment, client software detects a “click-and-drag” operation of an object and provide a sharing element into which an object may be dropped for sharing. The CMS receives the sharing request and may automatically initiate a sharing process comprising receiving the object from the client device, storing the object in the CMS, generating a link to the object, and sending the link to indicated or pre-determined recipient(s). In various embodiments, the objects are synchronized with the CMS and/or organized according to various object parameters within a directory of the CMS.

Abstract: A system and method for increasing user engagement with an online service. The system includes a contextual instruction tool that teaches users about features of the online service. The system provides instruction according to different contexts of a user's interaction on their device. The instructions to the user may be in near-real time to the interaction or sometime after the interaction.

Abstract: The disclosed embodiments provide a system that facilitates access to content. During operation, the system provides access to a set of content items associated with at least one user account in a synchronized content management system through a file chooser on an electronic device. Next, the system provides one or more filters for viewing the content items through the file chooser, wherein the one or more filters are based at least in part on synchronization data associated with the set of content items.

Abstract: A content management system can tag a client installer with an information tag linking the client installer to a user account. The client installer can be configured to install the client-side application on the client device and pass the identification tag to the installed client-side application. The client-side application can transmit the identification tag to the content management system, which can use the identification tag to identify the linked user account and log the client-side application into the user account. The content management system can implement several verification measures such as limiting the number of times and when an identification tag can be used, as well as IP addresses that can use the identification tag. The content management system can also use data cached by the web-browser application to determine if the web-browser application was used to access the user account in the past.

Abstract: A content management system can tag a client installer with an information tag linking the client installer to a user account. The client installer can be configured to install the client-side application on the client device and pass the identification tag to the installed client-side application. The client-side application can transmit the identification tag to the content management system, which can use the identification tag to identify the linked user account and log the client-side application into the user account. The content management system can implement several verification measures such as limiting the number of times and when an identification tag can be used, as well as IP addresses that can use the identification tag. The content management system can also use data cached by the web-browser application to determine if the web-browser application was used to access the user account in the past.

Abstract: Disclosed are systems, methods, and non-transitory computer-readable storage media for automatically converting messages into a collaboration content item in a content management system. For example, a message conversion module on a computing system can receive a message or message thread addressed to one or more recipients. The message conversion module can generate a collaboration content item, which can be stored in the content management system. The collaboration content item can include the content of the message or message thread. The message conversion module can cause the content management system to share the collaboration content item with collaborators of the message or message thread such that one or more of the collaborators can access the collaboration content item and receive updates when the collaboration content item is modified.

Abstract: In at least one embodiment, a system for facilitating installation of a software application is provided. The system includes a communications component configured to communicate with external devices, and a processor configured to detect an intent to install the software application to a computing device, cause the communications component to provide an installer of the software application for retrieval by the computing device, and direct the communications components to communicate with a mobile device such that the mobile device serves as a guide in installation of the software application to the computing device.

Abstract: A system and method for increasing user engagement with an online service. The system includes a contextual instruction tool that teaches users about features of the online service. The system provides instruction according to different contexts of a user's interaction on their device. The instructions to the user may be in near-real time to the interaction or sometime after the interaction.

Abstract: Described embodiments enable the automatic uploading and sharing of objects via a content management system (CMS). A user of a client device may request to share an object via a user interface. Prior to the request, the object may be stored in a storage location of the client device that is not synchronized with the CMS. In one embodiment, client software detects a “click-and-drag” operation of an object and provide a sharing element into which an object may be dropped for sharing. The CMS receives the sharing request and may automatically initiate a sharing process comprising receiving the object from the client device, storing the object in the CMS, generating a link to the object, and sending the link to indicated or pre-determined recipient(s). In various embodiments, the objects are synchronized with the CMS and/or organized according to various object parameters within a directory of the CMS.

Abstract: Techniques for efficiently selecting upsell content to serve to users of an online service based on complex user archetypes. Serving upsell content to a user may include selecting upsell content to serve to the user based on efficiently matching the user to a complex user archetype in response to receiving a request from a computing device of the user. The user archetype may be complex in the sense that it represents a specific pattern of user interaction with the online service over a period of time, as opposed to being based solely on user demographic information such as the users' age, sex, gender, ethnicity, location of residence, profession, and the like. In addition, the specific pattern may vary depending on the type of online service.