Patents by Inventor Vivian Tero

Vivian Tero has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20220278898
    Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.
    Type: Application
    Filed: May 16, 2022
    Publication date: September 1, 2022
    Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
  • Patent number: 11336524
    Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.
    Type: Grant
    Filed: August 17, 2021
    Date of Patent: May 17, 2022
    Assignee: ServiceNow, Inc.
    Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
  • Publication number: 20210377118
    Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.
    Type: Application
    Filed: August 17, 2021
    Publication date: December 2, 2021
    Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
  • Patent number: 11108635
    Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.
    Type: Grant
    Filed: August 10, 2020
    Date of Patent: August 31, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
  • Patent number: 11074239
    Abstract: A system may include a database containing representations of configuration items associated with a managed network that is managed by a remote network management platform. The system may also contain a server device that may be configured to determine a set of duplicate representations of a particular configuration item of the configuration items. The configuration items may relate to computing devices and software applications disposed within the managed network. The server device may be further configured to generate a master representation from the set of duplicate configuration items. The server device may replace, in the database, the set of duplicate representations with the master representation.
    Type: Grant
    Filed: February 26, 2018
    Date of Patent: July 27, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Chinna Babu Polinati, Madhavi Puvvada, Romit Banerjee, Nikhil Lakshman, Brandon Thomas Trudel, Vivian Tero
  • Publication number: 20200374195
    Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.
    Type: Application
    Filed: August 10, 2020
    Publication date: November 26, 2020
    Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
  • Patent number: 10742504
    Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.
    Type: Grant
    Filed: May 20, 2019
    Date of Patent: August 11, 2020
    Assignee: ServiceNow, Inc.
    Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
  • Publication number: 20190342169
    Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.
    Type: Application
    Filed: May 20, 2019
    Publication date: November 7, 2019
    Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
  • Publication number: 20190266268
    Abstract: A system may include a database containing representations of configuration items associated with a managed network that is managed by a remote network management platform. The system may also contain a server device that may be configured to determine a set of duplicate representations of a particular configuration item of the configuration items. The configuration items may relate to computing devices and software applications disposed within the managed network. The server device may be further configured to generate a master representation from the set of duplicate configuration items. The server device may replace, in the database, the set of duplicate representations with the master representation.
    Type: Application
    Filed: February 26, 2018
    Publication date: August 29, 2019
    Inventors: Chinna Babu Polinati, Madhavi Puvvada, Romit Banerjee, Nikhil Lakshman, Brandon Thomas Trudel, Vivian Tero
  • Patent number: 10320611
    Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.
    Type: Grant
    Filed: February 6, 2018
    Date of Patent: June 11, 2019
    Assignee: SERVICENOW, INC.
    Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
  • Publication number: 20190104020
    Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.
    Type: Application
    Filed: February 6, 2018
    Publication date: April 4, 2019
    Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio CASTRO Cisneros, Viral Shah