Patents by Inventor Vyacheslav Mayorskiy

Vyacheslav Mayorskiy has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Administering multiple target ACD systems
    Patent number: 7925002
    Abstract: Method and system for administering multiple target systems automatic contact distribution (ACD) systems, where corresponding object types in the various target systems may have different schema. A user of the administering system works in a single schema, and translators permit communication between the administering system and the various target systems.
    Type: Grant
    Filed: October 25, 2007
    Date of Patent: April 12, 2011
    Assignee: Aspect Software, Inc.
    Inventors: Peter Koenig, Senthilvel Saravanan, Vyacheslav Mayorskiy
  • Administering multiple target ACD systems
    Publication number: 20090110181
    Abstract: Method and system for administering multiple target systems automatic contact distribution (ACD) systems, where corresponding object types in the various target systems may have different schema. A user of the administering system works in a single schema, and translators permit communication between the administering system and the various target systems.
    Type: Application
    Filed: October 25, 2007
    Publication date: April 30, 2009
    Applicant: Aspect Software, Inc.
    Inventors: Peter Koenig, Senthilvel Saravanan, Vyacheslav Mayorskiy