Patents by Inventor William Marcum
William Marcum has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11601324Abstract: An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.Type: GrantFiled: March 10, 2022Date of Patent: March 7, 2023Assignee: SPLUNK INC.Inventors: Tristan Antonio Fletcher, Caleb Eugene Hanson, Amy Katherine Hunnel Bianchi, Daniel M. Jones, Alexandros Nikolaos Kompotis, Ross Andrew Lazerowitz, William Marcum, Michael Margulis, Sean David McBride, Daniel Blake Partain, Eric Nathaniel Tschetter, Dipti Prabhakar Siddamsettiwar
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Patent number: 11303503Abstract: An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.Type: GrantFiled: December 3, 2020Date of Patent: April 12, 2022Assignee: SPLUNK INC.Inventors: Tristan Antonio Fletcher, Caleb Eugene Hanson, Amy Katherine Hunnel Bianchi, Daniel M. Jones, Alexandros Nikolaos Kompotis, Ross Andrew Lazerowitz, William Marcum, Michael Margulis, Sean David McBride, Daniel Blake Partain, Eric Nathaniel Tschetter, Dipti Prabhakar Siddamsettiwar
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Patent number: 11023511Abstract: An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.Type: GrantFiled: July 31, 2019Date of Patent: June 1, 2021Assignee: SPLUNK INC.Inventors: Tristan Antonio Fletcher, Caleb Eugene Hanson, Amy Katherine Hunnel Bianchi, Daniel M. Jones, Alexandros Nikolaos Kompotis, Ross Andrew Lazerowitz, William Marcum, Michael Margulis, Sean David McBride, Daniel Blake Partain, Eric Nathaniel Tschetter, Dipti Prabhakar Siddamsettiwar
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Patent number: 10887157Abstract: An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.Type: GrantFiled: July 31, 2019Date of Patent: January 5, 2021Assignee: SPLUNK INC.Inventors: Tristan Antonio Fletcher, Caleb Eugene Hanson, Amy Katherine Hunnel Bianchi, Daniel M. Jones, Alexandros Nikolaos Kompotis, Ross Andrew Lazerowitz, William Marcum, Michael Margulis, Sean David McBride, Daniel Blake Partain, Eric Nathaniel Tschetter, Dipti Prabhakar Siddamsettiwar
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Patent number: 10348714Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: May 28, 2017Date of Patent: July 9, 2019Assignee: RED HAT, INC.Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 10320854Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: July 12, 2016Date of Patent: June 11, 2019Assignee: RED HAT, INC.Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 9667614Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: July 12, 2016Date of Patent: May 30, 2017Assignee: Open Invention Network, LLCInventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 9391786Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: April 15, 2015Date of Patent: July 12, 2016Assignee: Open Invention Network, LLCInventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 9392035Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: April 16, 2015Date of Patent: July 12, 2016Assignee: Open Invention Network, LLCInventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 9077738Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: September 4, 2013Date of Patent: July 7, 2015Assignee: Open Invention Network, LLCInventors: Dan Jones, William Marcum, Emmanuel Puentes, Todd Vernon, Charles Wanek
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Patent number: 9042273Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: May 22, 2013Date of Patent: May 26, 2015Assignee: Open Invention Network, LLCInventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 8737273Abstract: Systems and methods for dynamically configuring and optimizing a multimedia conference session. An exemplary method of the invention may include providing a plurality of services to be used in the multimedia conference session, wherein each of the plurality of services may be hosted by and independently executable through at least one service endpoint in a communications network. Further, a plurality of users may be enabled to participate in the multimedia conference session. In particular, each user may participate in the conference session through a respective user endpoint in the communications network, where the respective user endpoint may be hosted by and independently executable through at least one service endpoint. Each service endpoint is configurable as an authentication service and a presence service such that the at least one service endpoint is operable to authenticate and publish a presence of each user endpoint.Type: GrantFiled: February 28, 2013Date of Patent: May 27, 2014Assignee: Open Invention Network, LLCInventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 8547879Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: April 16, 2004Date of Patent: October 1, 2013Assignee: InterCall, Inc.Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 8467319Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: April 16, 2004Date of Patent: June 18, 2013Assignee: West CorporationInventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 8411596Abstract: Systems and methods for dynamically configuring and optimizing a multimedia conference session. An exemplary method of the invention may include providing a plurality of services to be used in the multimedia conference session, wherein each of the plurality of services may be hosted by and independently executable through at least one service endpoint in a communications network. Further, a plurality of users may be enabled to participate in the multimedia conference session. In particular, each user may participate in the conference session through a respective user endpoint in the communications network, where the respective user endpoint may be hosted by and independently executable through at least one service endpoint. Each service endpoint is configurable as an authentication service and a presence service such that the at least one service endpoint is operable to authenticate and publish a presence of each user endpoint.Type: GrantFiled: October 13, 2011Date of Patent: April 2, 2013Assignee: West CorporationInventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 8064368Abstract: Systems and methods for dynamically configuring and optimizing a multimedia conference session. An exemplary method of the invention may include providing a plurality of services to be used in the multimedia conference session, wherein each of the plurality of services may be hosted by and independently executable through at least one service endpoint in a communications network. Further, a plurality of users may be enabled to participate in the multimedia conference session. In particular, each user may participate in the conference session through a respective user endpoint in the communications network, where the respective user endpoint may be hosted by and independently executable through at least one service endpoint. Each service endpoint is configurable as an authentication service and a presence service such that the at least one service endpoint is operable to authenticate and publish a presence of each user endpoint.Type: GrantFiled: March 23, 2010Date of Patent: November 22, 2011Assignee: InterCall, Inc.Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Patent number: 7701882Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: GrantFiled: September 30, 2003Date of Patent: April 20, 2010Assignee: InterCall, Inc.Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
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Publication number: 20050071440Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.Type: ApplicationFiled: September 30, 2003Publication date: March 31, 2005Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum