Patents by Inventor William Marcum

William Marcum has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11601324
    Abstract: An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.
    Type: Grant
    Filed: March 10, 2022
    Date of Patent: March 7, 2023
    Assignee: SPLUNK INC.
    Inventors: Tristan Antonio Fletcher, Caleb Eugene Hanson, Amy Katherine Hunnel Bianchi, Daniel M. Jones, Alexandros Nikolaos Kompotis, Ross Andrew Lazerowitz, William Marcum, Michael Margulis, Sean David McBride, Daniel Blake Partain, Eric Nathaniel Tschetter, Dipti Prabhakar Siddamsettiwar
  • Patent number: 11303503
    Abstract: An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.
    Type: Grant
    Filed: December 3, 2020
    Date of Patent: April 12, 2022
    Assignee: SPLUNK INC.
    Inventors: Tristan Antonio Fletcher, Caleb Eugene Hanson, Amy Katherine Hunnel Bianchi, Daniel M. Jones, Alexandros Nikolaos Kompotis, Ross Andrew Lazerowitz, William Marcum, Michael Margulis, Sean David McBride, Daniel Blake Partain, Eric Nathaniel Tschetter, Dipti Prabhakar Siddamsettiwar
  • Patent number: 11023511
    Abstract: An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.
    Type: Grant
    Filed: July 31, 2019
    Date of Patent: June 1, 2021
    Assignee: SPLUNK INC.
    Inventors: Tristan Antonio Fletcher, Caleb Eugene Hanson, Amy Katherine Hunnel Bianchi, Daniel M. Jones, Alexandros Nikolaos Kompotis, Ross Andrew Lazerowitz, William Marcum, Michael Margulis, Sean David McBride, Daniel Blake Partain, Eric Nathaniel Tschetter, Dipti Prabhakar Siddamsettiwar
  • Patent number: 10887157
    Abstract: An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.
    Type: Grant
    Filed: July 31, 2019
    Date of Patent: January 5, 2021
    Assignee: SPLUNK INC.
    Inventors: Tristan Antonio Fletcher, Caleb Eugene Hanson, Amy Katherine Hunnel Bianchi, Daniel M. Jones, Alexandros Nikolaos Kompotis, Ross Andrew Lazerowitz, William Marcum, Michael Margulis, Sean David McBride, Daniel Blake Partain, Eric Nathaniel Tschetter, Dipti Prabhakar Siddamsettiwar
  • Patent number: 10348714
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: May 28, 2017
    Date of Patent: July 9, 2019
    Assignee: RED HAT, INC.
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 10320854
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: July 12, 2016
    Date of Patent: June 11, 2019
    Assignee: RED HAT, INC.
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 9667614
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: July 12, 2016
    Date of Patent: May 30, 2017
    Assignee: Open Invention Network, LLC
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 9391786
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: April 15, 2015
    Date of Patent: July 12, 2016
    Assignee: Open Invention Network, LLC
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 9392035
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: April 16, 2015
    Date of Patent: July 12, 2016
    Assignee: Open Invention Network, LLC
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 9077738
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: September 4, 2013
    Date of Patent: July 7, 2015
    Assignee: Open Invention Network, LLC
    Inventors: Dan Jones, William Marcum, Emmanuel Puentes, Todd Vernon, Charles Wanek
  • Patent number: 9042273
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: May 22, 2013
    Date of Patent: May 26, 2015
    Assignee: Open Invention Network, LLC
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 8737273
    Abstract: Systems and methods for dynamically configuring and optimizing a multimedia conference session. An exemplary method of the invention may include providing a plurality of services to be used in the multimedia conference session, wherein each of the plurality of services may be hosted by and independently executable through at least one service endpoint in a communications network. Further, a plurality of users may be enabled to participate in the multimedia conference session. In particular, each user may participate in the conference session through a respective user endpoint in the communications network, where the respective user endpoint may be hosted by and independently executable through at least one service endpoint. Each service endpoint is configurable as an authentication service and a presence service such that the at least one service endpoint is operable to authenticate and publish a presence of each user endpoint.
    Type: Grant
    Filed: February 28, 2013
    Date of Patent: May 27, 2014
    Assignee: Open Invention Network, LLC
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 8547879
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: April 16, 2004
    Date of Patent: October 1, 2013
    Assignee: InterCall, Inc.
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 8467319
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: April 16, 2004
    Date of Patent: June 18, 2013
    Assignee: West Corporation
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 8411596
    Abstract: Systems and methods for dynamically configuring and optimizing a multimedia conference session. An exemplary method of the invention may include providing a plurality of services to be used in the multimedia conference session, wherein each of the plurality of services may be hosted by and independently executable through at least one service endpoint in a communications network. Further, a plurality of users may be enabled to participate in the multimedia conference session. In particular, each user may participate in the conference session through a respective user endpoint in the communications network, where the respective user endpoint may be hosted by and independently executable through at least one service endpoint. Each service endpoint is configurable as an authentication service and a presence service such that the at least one service endpoint is operable to authenticate and publish a presence of each user endpoint.
    Type: Grant
    Filed: October 13, 2011
    Date of Patent: April 2, 2013
    Assignee: West Corporation
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 8064368
    Abstract: Systems and methods for dynamically configuring and optimizing a multimedia conference session. An exemplary method of the invention may include providing a plurality of services to be used in the multimedia conference session, wherein each of the plurality of services may be hosted by and independently executable through at least one service endpoint in a communications network. Further, a plurality of users may be enabled to participate in the multimedia conference session. In particular, each user may participate in the conference session through a respective user endpoint in the communications network, where the respective user endpoint may be hosted by and independently executable through at least one service endpoint. Each service endpoint is configurable as an authentication service and a presence service such that the at least one service endpoint is operable to authenticate and publish a presence of each user endpoint.
    Type: Grant
    Filed: March 23, 2010
    Date of Patent: November 22, 2011
    Assignee: InterCall, Inc.
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Patent number: 7701882
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Grant
    Filed: September 30, 2003
    Date of Patent: April 20, 2010
    Assignee: InterCall, Inc.
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum
  • Publication number: 20050071440
    Abstract: A collaborative communication system comprises a highly flexible architecture that facilitates connecting communication devices and networks to establish multimedia collaboration sessions in a manner that allows distribution of various services and features throughout the collaborative communication system to provide scalability and selectable combination of cost, resource usage, and performance.
    Type: Application
    Filed: September 30, 2003
    Publication date: March 31, 2005
    Inventors: Dan Jones, Todd Vernon, Emmanuel Puentes, Charles Wanek, William Marcum