Abstract: A method for creating and displaying a knowledge map software interface which is easy for the user to understand and operate. The map preferably includes a plurality of standard representative symbols, optionally with an additional label, which immediately indicate to the user the type of knowledge represented. Each such symbol is an icon, which leads to a particular knowledge service or product when selected by the user. The symbols are arranged on the geographical space of the knowledge map in a manner which indicates the relationship between the symbols. Preferably the physical space of the map is divided into different sections, each representing a particular aspect of the knowledge management system.