Patents by Inventor Yolanda D. James

Yolanda D. James has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System for generating a response to a client request
    Patent number: 9516098
    Abstract: Embodiments of the invention are directed to a system, method, and computer program product for generating a response to a client request. The system typically including a memory, a processor and a module configured to receive a request associated with a service from a client; initiate the presentation of a first user interface, wherein the first user interface enables a user selection of one or more template types; initiate the presentation of a second user interface based on at least a user selection of one or more template types, wherein the second user interface enables a user selection of one or more templates associated with the selected template type; receive a client progress from the user based on at least the selection of the one or more templates to generate a response, wherein the response reflects the status of the request; and transmit the response to the client.
    Type: Grant
    Filed: April 24, 2014
    Date of Patent: December 6, 2016
    Assignee: BANK OF AMERICA CORPORATION
    Inventors: Nirmala Gayal, Rahul Mahajan, Yolanda D. James, Venkatesh Naidu, Raghavendran Narasimhan
  • SYSTEM FOR GENERATING A RESPONSE TO A CLIENT REQUEST
    Publication number: 20150312321
    Abstract: Embodiments of the invention are directed to a system, method, and computer program product for generating a response to a client request. The system typically including a memory, a processor and a module configured to receive a request associated with a service from a client; initiate the presentation of a first user interface, wherein the first user interface enables a user selection of one or more template types; initiate the presentation of a second user interface based on at least a user selection of one or more template types, wherein the second user interface enables a user selection of one or more templates associated with the selected template type; receive a client progress from the user based on at least the selection of the one or more templates to generate a response, wherein the response reflects the status of the request; and transmit the response to the client.
    Type: Application
    Filed: April 24, 2014
    Publication date: October 29, 2015
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Nirmala Gayal, Rahul Mahajan, Yolanda D. James, Venkatesh Naidu, Raghavendran Narasimhan