Patents by Inventor Yongbo ZUO

Yongbo ZUO has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • On-site appointment assistant
    Patent number: 11902852
    Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: February 13, 2024
    Assignee: Salesforce, Inc.
    Inventors: Puneet Dhaliwal, Niv Garber, D. Dustin Breese, Prithvi Krishnan Padmanabhan, Kara Carreri, Rahul Mehta, Raghav Abboy, Yongbo Zuo, Abraham Reyes
  • On-site appointment assistant
    Patent number: 11810031
    Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: November 7, 2023
    Assignee: Salesforce, Inc.
    Inventors: Puneet Dhaliwal, Niv Garber, D. Dustin Breese, Prithvi Krishnan Padmanabhan, Kara Carreri, Rahul Mehta, Raghav Abboy, Yongbo Zuo, Abraham Reyes
  • ON-SITE APPOINTMENT ASSISTANT
    Publication number: 20220248165
    Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.
    Type: Application
    Filed: January 29, 2021
    Publication date: August 4, 2022
    Applicant: Sallesforce.com, Inc.
    Inventors: Puneet DHALIWAL, Niv GARBER, D. Dustin BREESE, Prithvi Krishnan PADMANABHAN, Kara CARRERI, Rahul MEHTA, Raghav ABBOY, Yongbo ZUO, Abraham REYES
  • ON-SITE APPOINTMENT ASSISTANT
    Publication number: 20220245560
    Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.
    Type: Application
    Filed: January 29, 2021
    Publication date: August 4, 2022
    Applicant: Salesforce.com, Inc.
    Inventors: Puneet DHALIWAL, Niv GARBER, D. Dustin BREESE, Prithvi Krishnan PADMANABHAN, Kara CARRERI, Rahul MEHTA, Raghav ABBOY, Yongbo ZUO, Abraham REYES
  • Display screen or portion thereof with graphical user interface
    Patent number: D1023041
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: April 16, 2024
    Assignee: Salesforce, Inc.
    Inventors: Puneet Dhaliwal, Niv Garber, D. Dustin Breese, Prithvi Krishnan Padmanabhan, Kara Carreri, Rahul Mehta, Raghav Abboy, Yongbo Zuo, Abraham Reyes
  • Display screen or portion thereof with graphical user interface
    Patent number: D1024089
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: April 23, 2024
    Assignee: Salesforce, Inc.
    Inventors: Puneet Dhaliwal, Niv Garber, D. Dustin Breese, Prithvi Krishnan Padmanabhan, Kara Carreri, Rahul Mehta, Raghav Abboy, Yongbo Zuo, Abraham Reyes