Abstract: A system includes a client device including a processor, a telephony radio that supports telephony communications, and a data radio that supports data communications. The client device conducts, via the telephony radio, a call with a telephony service. Further the client device identifies a context of the call, identifies a subset of stored private data associated with the context of the call; and in parallel with the call, provides the subset of the stored private data, via a data radio, to a data service.

Abstract: A customer service system that includes a customer device associated with a customer, an agent device associated with an agent, and a monitoring system. The monitoring system includes a memory that stores instructions and a processor that executes the instructions. The instructions, when executed by the processor, cause the monitoring system to monitor a conversation between the customer device and the agent device to identify a context of the conversation. Moreover, the instructions cause the monitoring system to identify a disclosure notice based at least part on the context of the conversation, in which the disclosure notice comprises an indication of a disclosure to be read in light of the context of the conversation.

Abstract: A vehicle liquid testing system includes a liquid testing apparatus with a form factor of a dipstick. The system includes a sensor that detects a property of a fluid in a vehicle and emits a signal indicative of the property. A transmitter receives the signal from the sensor and transmits the signal. A controller receives the signal from the transmitter and compares the signal from the sensor to a threshold level to determine a condition of the fluid.

Abstract: Disclosed herein are embodiments of systems, methods, and products comprises a server for enabling automatic shopping. The server may associate a shopping cart with a customer's electronic user device. The server may monitor the locations of the electronic user device. Based on the customer's location, the server may identify the shelves and items the customer has visited. When an item is lifted from the shelf, at least one weight sensor on the shelf may detect the weight change. The server may receive a notification comprising an amount of weight change from the weight sensor on the shelf. When the customer places the item into his/her shopping cart, the weight sensor on the shopping cart may detect the weight addition. If the weight change and weight addition match, the analytic server may determine that the item picked up from the shelf is placed within the customer's shopping cart.

Abstract: An electronic device receives operational data indicative of an operational characteristic of a vehicle from a sensor of the electronic device, a sensor of the vehicle, and/or images/videos captured by a camera. The electronic device determines that the vehicle has had a potential incident and a likelihood that the potential incident has actually occurred based on analysis of the operational data. The electronic device also receives risk management data associated with the vehicle from a database, and determines a severity level for the potential incident based on the operational data and the risk management data. The electronic device then sends a notification indicative of the potential incident based on the likelihood that the potential incident has actually occurred and the severity level for the potential incident to a third-party remote system (e.g., of a towing service, an emergency service, or both) to request assistance.

Abstract: A computing device establishes communication with a financial institution communication device, and receives an instruction for a user to perform an action to authenticate the user. The action includes providing user-provided data indicative of a location. The computing device determines first location information based on the user-provided data. The computing device also determines second location information using a location sensor. The computing device authenticates the used based on determining that the first location information correlates to the second location information.

Abstract: Systems and methods are provided for dynamic routing of an automated telephony system. The automated telephony system facilitates functions desired by a caller, via an automated call with the caller. A machine-learning analysis system extracts data from the automated call, performs machine-learning via the extracted data to identify a likely motivation of the caller associated with the automated call, and provides the likely motivation to the automated telephony system. The automated telephony system then receive the likely motivation from the machine-learning analysis system and dynamically routes the automated call based upon the likely motivation.

Abstract: A system includes a client device including a processor, a telephony radio that supports telephony communications, and a data radio that supports data communications. The client device conducts, via the telephony radio, a call with a telephony service. Further the client device identifies a context of the call, identifies a subset of stored private data associated with the context of the call; and in parallel with the call, provides the subset of the stored private data, via a data radio, to a data service.

Abstract: Described herein are methods and systems for anonymizing and securing digital transactions. These methods and systems describe a server that monitors web applications executing on a user device. Responsive to the web application displaying an input element requesting personally identifiable information of a user, the server inputs encoded user data corresponding to the input element, whereby a web application server hosting the web application does not receive the personally identifiable information of the user. The server then generate an optical code representing the personally identifiable information. Responsive to receiving a request for the personally identifiable information from a shipping entity computing device that scanned the optical code, the server first verifies the shipping entity computing device and then presents the personally identifiable information for display on the shipping entity computing device.

Abstract: A call center data transfer system includes one or more processors that are configured to receive call data related to information provided by a caller during a first portion of a call with a first customer service representative. The one or more processors are also configured to assign an identifier to the call in response to receipt of an indication that the call should be transferred from the first customer service representative, associate the identifier with the call data in one or more databases, receive the identifier as an input during a second portion of the call with a second customer service representative, and use the identifier to retrieve the call data from the one or more databases. The one or more processors are further configured to display the call data via a display for visualization by the second customer service representative.

Abstract: A vehicle liquid testing system includes a liquid testing apparatus with a form factor of a dipstick. The system includes a sensor that detects a property of a fluid in a vehicle and emits a signal indicative of the property. A transmitter receives the signal from the sensor and transmits the signal. A controller receives the signal from the transmitter and compares the signal from the sensor to a threshold level to determine a condition of the fluid.