Abstract: The invention relates to methods and device for detecting when a mobile terminal is in a state where it is incapable of replying to a message. In a first aspect of the present invention, it is provided a method of detecting, at a mobility node in a communications network, a state where a mobile terminal is incapable of replying to a message. The method comprises receiving the message from a gateway node, and determining whether the mobile terminal is incapable of replying to the message. Further, the method comprises sending a response to the gateway node indicating that the mobile terminal is not yet capable to reply to the message.

Abstract: A system including a drone or unmanned vehicle configured to perform surveillance of a premises. The drone surveillance includes autonomous navigation and/or remote or optional piloting around the premises. The drone includes a controller coupled to a plurality of sensors configured to collect drone data and security data at the premises, wherein the controller is configured to generate control data for the drone and the premises using the drone data and the security data. A remote device coupled to the drone includes a user interface configured to present the drone data, the security data, and/or the control data.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for indicating callers for incoming voice calls to a shared device among multiple users. The methods, systems, and apparatus include actions receiving an incoming voice call, determining a calling number and a called number from the incoming voice call, identifying a user account that corresponds to the called number, determining a contact name for the calling number based on contact entries for the user account, and providing the audible contact name for output to the device speaker.

Abstract: An apparatus may be configured to: transmit, to a client, an indication of one or more request-response overload capabilities; receive, from the client, at least one request for a plurality of media segments based, at least partially, on the indication of the one or more request-response overload capabilities; and transmit, to the client, at least one response comprising the plurality of media segments. The apparatus may be, for example, a media server, an HTTP overload handler, an edge server, a DANE, etc.

Abstract: Message notifications to an accessory from a mobile communication device are provided according to some embodiments of the invention. When a message such as a text message, email, and/or voicemail is received at a mobile communication device, the mobile communication device can notify an attached accessory that a message has been received. In response, the accessory can request the full message, media associated with the message, an attachment to the message, and/or an audio/video stream of the message for presentation to a user.

Abstract: A system including a drone or unmanned vehicle configured to perform surveillance of a premises. The drone surveillance includes autonomous navigation and/or remote or optional piloting around the premises. The drone includes a controller coupled to a plurality of sensors configured to collect drone data and security data at the premises, wherein the controller is configured to generate control data for the drone and the premises using the drone data and the security data. A remote device coupled to the drone includes a user interface configured to present the drone data, the security data, and/or the control data.

Abstract: The techniques discussed herein allow an agent that provides dialog-based services to converse with a user via any mode. A central service programmed to be able to communicate via any mode collects information from agents necessary to act on the agents' behalf. In order to ensure that an agent has a maximal presence across modes, the central service provides auxiliary services such as language translation, fidelity upgrading and/or downgrading, modal constraint conformation, etc. Moreover, the central service provides session tracking via user profiles stored at the intercom so that if a user changes a mode by which the user is conversing with an agent, the central service can keep the context of the conversation across the new mode. Furthermore, agents can communicate with other agents via the central service, allowing other agents to provide services to agents or to add their services to an ongoing dialog with a user.

Abstract: A data storage method and apparatus, where the method includes obtaining a primary index of a data object, where a row identifier of the primary index includes at least one field, determining a row identifier of a secondary index of the data object, where the row identifier of the secondary index includes an index field and a field other than the index field in the at least one field of the row identifier of the primary index, and the index field is different from the first field in the at least one field of the row identifier of the primary index, generating the secondary index of the data object according to the row identifier of the secondary index, and storing the data object according to the primary index and the secondary index, thereby saving storage space.

Abstract: In some embodiments, a system includes a proxy and an application server. The proxy is operable to intercept a request to download application content from an application server, insert an address of a navigation service into the request to yield an augmented request, and transmit the augmented request to the application server. The application server is operable to receive the augmented request, generate an application in response to the augmented request, the application comprising the application content, a navigation placeholder, and code to access the navigation service at the address, the navigation placeholder representing a portion of the application where the navigation service may be inserted, and transmit the application for receipt by the client.

Abstract: A method and apparatus of applying user profile information to a customized application are disclosed. One example method of operation may include receiving an inquiry message or call from a user device, identifying and authorizing the user from inquiry message information received from the inquiry message, retrieving a user profile comprising at least one user preference, applying the at least one user preference to a user call processing application, and transmitting menu options to the user device based on the applied at least user preference.

Abstract: A system for managing customer-to-business voice communication has a network-connected communications device and instructions executable on the communications device from a non-transitory physical medium, the instructions providing a first function for determining if a destination asserted requires treatment, a second function for sending data from the communications device to a network-connected server, a third function for receiving alternative destination information from the server, and a fourth function for establishing communication with the business based on the returned destination information.

Abstract: A graphical user interface on a display device of a computer enables communications using a computer service. The graphical user interface includes a list of potential message recipients selected by a user as significant to the user. The graphical user interface also includes a mobile device identifier associated with one or more of the listed potential message recipients and a user account identifier associated with one or more of the listed potential message recipients. At least one of the listed potential recipients includes a mobile device identifier as the only available conduit for data delivery to the potential message recipient using the computer service.

Abstract: A call monitoring and debugging tool is disclosed that allows a developer to test an interactive voice response (“IVR”) application comprising a plurality of menu modules. The developer can initiate a call to the IVR and is presented on a computer display a set of variable identifies and corresponding values used by the IVR application in real time. The developer can view a graphical representation of a subset of the plurality of menu modules and view a representation of the navigation of the caller through the IVR application. The developer can also view a current set of variable identifiers used by the IVR and their corresponding values in real time. Finally, the developer can invoke one of several navigation control functions to force navigation of the call in the IVR application, including forcing the call to a previously encountered menu module.

Abstract: When the context of a user indicates that tactile input to a mobile device on an interactive voice response (IVR) call is not feasible or desirable and the IVR downlink audio does not provide for a voice response option, the user nonetheless is prompted to respond by voice. The user's response is used to programmatically select the correct key by, e.g., sending the DTMF tone corresponding to the user's response on the uplink back to the IVR system.

Abstract: Various embodiments provide for a way of routing messages using location routing numbers. More specifically, some embodiments can route calls on different legacy networks by using features of existing telecommunication policy and databases. For example, a location routing number can be registered in a number portability administration center database. The location routing number may be in a native number block of a facility carrier and a company registering the location routing number in the number portability administration center database may not be the facility carrier. The destination switch of the facility carrier can be programmed to accept traffic associated with the location routing number. As a result, components of the network can route the message for the company to a destination switch of the facility carrier.

Abstract: Provided herein are methodologies, systems, apparatus, and non-transitory computer-readable media for providing an adjustable interactive voice response (IVR) system. User identification information is received in order to determine which portions of an IVR system the user can access. The user can then search the IVR system based on a search term corresponding to a verbal phrase recognizable in the IVR system. The user can enter the search term via a GUI displayed on an electronic device. A listing of audio files or options files corresponding to the verbal phrase is then transmitted to the electronic display device. A new verbal phrase to be recognized in the IVR system is then received from the user, and a system flow including at least one of the audio files or options files is modified to correspond to the new verbal phrase.

Abstract: A method is provided in one example and includes receiving a request for a service from a requestor, an determining at least a first network element and at least a second network element required to satisfy the request from among a plurality of network elements. The method further includes triggering a coordinating of a work flow between the first network element and the second network element responsive to the request. The method still further includes translating communication messages exchanged between the first network element and the second network element from a first communication protocol format and a second communication protocol format.

Abstract: A system and method for sending text messages and, more particularly, a system and method for forcing SMS capable devices to communicate via SMS using, for example, SS7 protocol. A method includes providing a tag forcing a return text message to be sent via SS7 protocol. In use, the system and method is configured to force the use of SMS messages via the SS7 protocol. The system and method can be implemented over any network, for example, and any existing mobile device and related infrastructure can be modified to take advantage of the benefits and functionality of the system and method of the invention.

Abstract: In a mobile network with a plurality of access networks, a control node controls access of a user equipment to that one of the access networks which is currently used by the user equipment. The control node determines an access capability of the user equipment in the access network. The access capability includes whether an IP Multimedia Subsystem (IMS) voice over Packet Switched (PS) session is supported. The control node provides an indication of the determined access capability to a Home Subscriber Server (HSS) associated with the user equipment. The indication may then be retrieved from the HSS and used to control termination of a connection to the user equipment.

Abstract: Various embodiments provide for a way of routing messages using location routing numbers. More specifically, some embodiments can route calls on different legacy networks by using features of existing telecommunication policy and databases. For example, a location routing number can be registered in a number portability administration center database. The location routing number may be in a native number block of a facility carrier and a company registering the location routing number in the number portability administration center database may not be the facility carrier. The destination switch of the facility carrier can be programmed to accept traffic associated with the location routing number. As a result, components of the network can route the message for the company to a destination switch of the facility carrier.

Abstract: A dynamically reconfigurable asynchronous arbitration node for use in an adaptive asynchronous interconnection network is provided. The arbitration node includes a circuit, an output channel and two input channels—a first input channel and a second input channel. The circuit supports a default-arbitration mode and a biased-input mode. The circuit is configured to generate data for the output channel by mediating between input traffic including data received at the first and second input channels, if the arbitration node is operating in the default-arbitration mode, or by providing a direct path to the output channel for one of the first input channel and the second input channel that is biased, if the arbitration node is operating in the biased-input mode. The circuit is further configured to monitor the input traffic and implement a mode change based on a history of the observed input traffic in accordance with a mode-change policy.

Abstract: In a mobile network with a plurality of access networks, a control node which is controlling access of a user equipment to that one of the access networks which is currently used by the user equipment determines an access capability of the user equipment in said access network, e.g. support of voice communication over packet switched access. The control node provides an indication of the determined access capability to a subscriber database associated with the user equipment. The indication may then be retrieved from the subscriber database and be used to control termination of a connection to the user equipment.

Abstract: Various embodiments provide for a way of routing messages using location routing numbers. More specifically, some embodiments can route calls on different legacy networks by using features of existing telecommunication policy and databases. For example, a location routing number can be registered in a number portability administration center database. The location routing number may be in a native number block of a facility carrier and a company registering the location routing number in the number portability administration center database may not be the facility carrier. The destination switch of the facility carrier can be programmed to accept traffic associated with the location routing number. As a result, components of the network can route the message for the company to a destination switch of the facility carrier.

Abstract: In a mobile network with a plurality of access networks (210, 220), a control node (110) which is controlling access of a user equipment (300) to that one of the access networks (210, 220) which is currently used by the user equipment (300) determines an access capability of the user equipment (300) in said access network (210, 220), e.g. support of voice communication over packet switched access. The control node (110) provides an indication of the determined access capability to a subscriber database (150) associated with the user equipment (300). The indication may then be retrieved from the subscriber database (150) and be used to control termination of a connection to the user equipment (300).

Abstract: Mid-call features are implemented during a call placed over a communications network. The mid-call features are implemented through a set of call feature modules, each of which having been categorized in accordance with a feature implementation architecture. An exemplary method for routing requests within a feature server computer to set up a feature implementation includes receiving, at a per-incoming call feature module of a feature server computer, an initial incoming call request, routing the initial incoming call request from the per-incoming call feature module to a multi-call feature module of the feature server computer, routing the initial incoming call request from the multi-call feature module to an omniscient call feature module, routing the initial incoming call request from the omniscient call feature module to a multi-device call feature module, and routing the initial incoming call request from the multi-device call feature module to a per-outgoing device feature module.

Abstract: A billing system and method for providing both business and personal data access to a user of a wireless communications device is provided. A user enters an access request, and it is determined if the access request is a personal type access request or a business type access request. Personal type access requests are processed in order to provide billing for the personal requests to the user of the wireless communications device, and business type access requests are processed to provide billing to the business. Such systems and methods provide enhanced convenience to mobile workers while avoiding additional costs associated with such services being incurred by the business.

Abstract: Methods and apparatus for providing separable billing services. In one embodiment, an apparatus comprises a memory for storing a data address associated with a first type of communication and a processor for receiving a data packet, the data packet comprising a destination data address. The processor compares the destination data address to the data address associated with the first type of communication, and routes the data packet to the destination data address if the destination data address matches the data address associated with the first type of communication and bills an account associated with the first type of communication.

Abstract: A telecommunication system includes a first node, a second node and a network. The first node is configured with a set of predefined functions and a group of addresses of the telecommunication network such that a session setup request targeted to any address in the group of addresses is routed to the first node, and each address in the group of addresses is associated with at least one of the predefined functions. The second node is configured to send a session setup request to a target address that corresponds to an address in the group of addresses. The first node is configured to determine the function to be performed on the basis of the target address in the session setup request. Information delivery from the second node to the first node is implemented quickly. In the second node the power consumption may be significantly reduced.

Abstract: The present invention provides a call/session control function in an Internet Protocol multimedia subsystem capable of providing enhanced filtering to select multimedia services to invoke upon processing a signaling message. In addition to analyzing internal information contained within the signaling message, external information can be used to identify multimedia services to invoke and when those multimedia services should be invoked. Upon receiving a signaling message, filtering criteria to apply for the signaling message is accessed. The filtering criteria define rules for invoking multimedia services. These rules will take into consideration external information, which is not found within the signaling message. The external information may relate to the date, time, presence information, location information, user information, group information, or network information.

Abstract: A communication network includes a switching system, an application server, and a softswitch that communicatively couples the application server to the switching system. The switching system is configured to detect a first call to a primary directory number associated with a phone line and to forward the first call to the application server. The application server is configured to instruct the softswitch to generate a second call to a RingMaster directory number associated with the phone line. And the softswitch is configured to bridge the first and second calls responsive to detection of a communication path completion to the phone line.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: A method may include receiving a call, at a first mobile switching center (MSC) associated with a first network, wherein the call is intended for a subscriber of services associated with a second network. The method may also include sending a first location request message to a home location register (HLR) to request location information associated with a mobile device to which the call is directed, receiving, by the first MSC, an address associated with a service control point (SCP) and determining, by the SCP, that the second network is experiencing an outage or a problem. The method may further include determining, by the SCP, whether the mobile device is registered with the first network, and forwarding the call via the first network, in response to determining that the mobile device is registered with the first network.

Abstract: A method of transmitting data and service information associated with said data, including an addressing step during which a set of service information D(Si) that is intended to be stored is referenced by means of an address AD. The address AD includes a session identifier Si, a session being defined as a string of successive activations of different communications means. Service information D(Si) is marked unequivocally by means of an identifier Si that is invariant throughout the session concerned. Thus no element external to that session can reach or degrade the service information, and its permanence is guaranteed until the end of the session.

Abstract: A method for performing a telecommunication service, including identifying, on a Service Delivery Platform (SDP) and by a processor, the telecommunication service, selecting, on the SDP and by the processor, the telecommunication service, and executing, on the SDP and by the processor, the telecommunication service on a cellular network, where the SDP is configured to implement the telecommunication service on the cellular network.

Abstract: The present disclosure generally relates to systems and methods for establishing and maintaining communication between two or more communication devices coupled to communication networks. Some specific aspects relate to communication between a plurality of communication devices each of which is coupled to a respective network. Other aspects relate to establishing such communication by way of contact lists maintained and facilitated on systems coupled to the networks. Users of multiple communication networks, such as VoIP, PSTN and wireless, employ multiple communication devices to communicate with their contacts. For example, a VoIP enabled computer is necessary to access contacts on a VoIP network and a mobile or cellular telephone is used to access contacts on wireless and PSTN networks. A contact list, stored on one communication device, in some instances, cannot be accessed from another communication device.

Abstract: A method, system and apparatus for processing a call in a call center using information stored in the LIDB. A call center which has been configured in accordance with a preferred aspect of the present invention can include at least one phone handset coupled to a gateway to a PSTN. An enterprise application can be associated with the handset and a data terminal coupled to the enterprise application. A view to the enterprise application further can be disposed in proximity to the handset. A database of caller information can be coupled to the enterprise application. Each record in the database can have a configuration for location based upon a searching key.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: Systems and methods for preparing a telecommunication network for communicating with a client by provisioning the telecommunications system for providing services to the client in accordance with provisioning information provided by the client. Provisioning information may be updated in the network using provisioning information provided by the client and vice versa. One criteria for updating provisioning information includes determining which provisioning information is the most recent.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract: Method and communication system for providing a value added service, such as an intelligent network (IN) service, which is available in a first network (5), to a subscriber (3) in a second network (7). The first network (5) comprises a first network node (11) for executing the value added service. The method comprises detecting in a terminating call to the subscriber (3) that the subscriber (3) desires to use the value added service, forwarding control of the call towards the first network node (11) associated with a forwarding number in the first network (5), executing the value added service by the first network node (11), and, when necessary, further directing the call towards the subscriber (3) associated with the terminating call. The present method can also be applied to originating calls from a subscriber. In this case, the call is further directed towards a destination associated with the call.

Abstract: A method and system are disclosed for providing a low cost mechanism for remotely rerouting queries in a telecommunications network. A service control point (SCP) executes an application which causes a queries to be launched over a LAN or WAN to a remotely located data center. The system contains a primary and secondary data center, in which the secondary data center operations on a ‘hot-standby’ basis. Based on a manually provided indication, maintenance personnel may telephone and interact with a voice response unit or a web-based interface, which indicates that the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center. This allows remote management for controlling the queries without having to extensively modify the related infrastructure.

Abstract: Methods and devices for controlling a set-up of a call from a calling entity (CE201) to a called entity in a telecommunications network are described. The telecommunications network comprises a service control entity (SCE205) and a service switching entity (SSE204). The service control entity (SCE205) is adapted to perform the steps of receiving from the service switching entity (SSE204) an indication that the first call attempt failed, receiving from the service switching entity (SSE204) an indication of the further call attempt, obtaining call information related to the first call attempt, determining a call establishment procedure for the further call attempt based on the call information related to the first call attempt, sending an instruction to the service switching entity (SSE204) to continue the set-up of the further call attempt according to the call establishment procedure.

Abstract: A communication network includes a switching system, an application server, and a softswitch that communicatively couples the application server to the switching system. The switching system is configured to detect a first call to a primary directory number associated with a phone line and to forward the first call to the application server. The application server is configured to instruct the softswitch to generate a second call to a RingMaster directory number associated with the phone line. And the softswitch is configured to bridge the first and second calls responsive to detection of a communication path completion to the phone line.

Abstract: A method and system are disclosed for providing a low cost mechanism for remotely re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes a queries to be launched over a LAN or WAN to a remotely located data center. A primary and secondary data center are defined, in which the secondary data center operations on a ‘hot-standby’ basis. Based on a manually provided indication, maintenance personnel may telephone and interact with a voice response unit or a web-based interface, which indicates that the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center. This allows remote management for controlling the queries without having to extensively modify the related infrastructure.

Abstract: Method and system of establishing a connection between a calling terminal (1) and a called terminal (2) which allows the called terminal (2) to receive calls trough two different networks (3, 4), for example a circuit switched network and a Internet protocol Multimedia Subsystem, using a single number, thanks to a control element which determines the network to be used to reach the called terminal (2), and its number in said network to be used.

Abstract: The invention provides location information indicating the geographical location of a mobile station via a core net-work node serving the mobile station The method includes the steps of initiating a communication between the mobile station and the network by calculating the geographical location, supplying corresponding location information indicating the geographical location to the core network node, and subsequently routing the communication between the mobile station and the network.

Abstract: The invention relates to method of executing a service in a Media Gateway Control Function for establishing a call between a calling party's terminal served by a Mobile Switching Centre, and an IP Multimedia Subsystem Service. The Media Gateway Control Function is arranged to query a Service Control Point on which an overlay process is loaded. The correct SCP is identified by the MGCF using a correlation identifier originally published by the SCP itself after having received an IN service trigger from an MSC or GMSC. The MGCF will receive call related data from the SCP, such as the original dialled number. This data is used by the MGCF to populate information elements in a SIP Invite message. The invention gives a solution for providing GSM specific information, e.g. dialled number, location information, to an IMS service. This information may not be available to the IMS service through present methods.

Abstract: A method and system for facilitating HLR access includes receiving a query request from a query entity, processing the query request to yield an SS7 request message, dispatching the SS7 request message to a HLR, receiving an SS7 response message from the HLR, constructing a query response, and returning the query response to the query entity.