Abstract: Truncating markup language email messages involves receiving a markup-language-formatted, source email having a message size that exceeds a predetermined size limit. The source email is truncated to conform to the predetermined size limit. The existence of unclosed tags in the truncated email is determined, and a suffix is appended to the truncated email. The suffix includes closing tags that correspond to the unclosed tags to the truncated email. A truncation index indicating where the truncation occurred is added to the message, as is a unique identifier usable to uniquely identify the source email stored on an email server. The truncated email is then sent to a recipient email client.

Abstract: A server (10) is connected to a terminal (13) for an operator and a terminal (12) for a manager through a network (14), receives operation situation data representing the operation situation of the terminal (13) transmitted from the terminal (13) together with the seat ID, creates display data for displaying an image of the seat layout representing the operation situation different with the type of the received operation situation data according to the seat ID from the layout data read out of a storage unit (120) of the server (10), and transmits the display data to the terminal (12).

Abstract: An exchange apparatus serves a plurality of telephone terminals and a server device is connected to the exchange apparatus via an exchange network and that, in a case in which the plurality of telephone terminals are grouped, stores in association and administers, for each group, a different single number and identification information of the at least one telephone terminal belonging to the group. When a call is originated with a predetermined single number from an originating side telephone terminal, the exchange apparatus performs a query to the server device for a connection destination corresponding to the predetermined single number, and implements a call connection between a telephone terminal of a connection destination, which is a result from the server device in response to the query, and the originating side telephone terminal.

Abstract: A system and method of responding to an incoming voice call are described. The method may comprise receiving the incoming call at a voice communication device, monitoring a user input via the voice communication device and generating a user control signal in response to the user input. The user control signal may identify that termination of ring functionality associated with the incoming call is at least to be delayed. Further, a system and method are described of processing a voice call to a voice communication device. The method may comprise communicating the voice call to a voice communication device and receiving from the voice communication device a user control signal in response to a user input. Termination of ring functionality may be at least delayed in response to the user control signal. The invention extends to a device to process a voice call to a voice communication device.

Abstract: Included are embodiments of systems and methods for recording data related to a communication. One exemplary embodiment, among others includes receiving data related to a communication from a communications device, recording at least a portion of the data related to the communication, determining a time of reduced network activity and sending at least a portion of the data related to the communication to a central recording server at a time of low network activity.

Abstract: A method for intercepting signals so as to change the ring mode of a mobile device includes the following steps. Initially, a signal about to enter a predetermined area is intercepted. Then, a specific ring mode is added to the signal according to contents of the signal. Next, the signal having the specific ring mode is sent to a mobile device located in the predetermined area. Subsequently, the mobile device uses the specific ring mode as the ring mode of the mobile device upon receipt of the signal. A device applying the method is also disclosed.

Abstract: A system which uses automatic speech recognition to provide dialogs with human speakers automatically detects one or more characteristics, which may be characteristics of a speaker, his speech, his environment, or the speech channel used to communicate with the speaker. The characteristic may be detected either during the dialog or at a later time based on stored data representing the dialog. If the characteristic is detected during the dialog, the dialog can be customized for the speaker at an application level, based on the detected characteristic. The customization may include customization of operations and features such as call routing, error recovery, call flow, content selection, system prompts, or system persona. Data indicative of detected characteristics can be stored and accumulated for many speakers and/or dialogs and analyzed offline to generate a demographic or other type of analysis of the speakers or dialogs with respect to one or more detected characteristics.

Abstract: An enterprise email management system is disclosed. The enterprise mail system is designed to handle large volumes of email quickly and efficiently, responding through enterprise email system users or automated means. The enterprise email system processes incoming email using a set of configurable rules that examine each message for a specific attribute state condition and invoke a configurable action when the attribute satisfies the condition. A number of actions may be invoked such as routing a message to a specific mail queue. The enterprise email system assigns a mail queue timer when a message is moved into a mail queue. Each mail queue has a different mail queue timeout value that specifies the maximum amount of time that a message may sit idle within a mail queue. The enterprise email system may automatically move a message from a mail queue into a mailbox of an enterprise email system user that subscribed to the mail queue.

Abstract: A redialing method in a communication apparatus provides that the digits of a telephone number are consecutively input by a user, and the actual time intervals between the consecutive inputs are measured and stored in memory along with the digits of the telephone number. During redialing, the digits of the telephone number and the actual time intervals between the consecutive digits are read from memory, and the telephone number is dialed by inserting the previously measured actual time intervals between the respective digits of the telephone number. According to this method, the redialing operation can be effectively performed in various kinds of information service telephones or key phones, and cumbersome key manipulation can be eliminated.

Abstract: A method and apparatus for providing an enhanced Call Forwarding Don't Answer feature is disclosed. When an originating address calls a base address assigned the Call forwarding Don't Answer feature and the call is forwarded to a remote address, a Look Ahead feature is implemented. The Look Ahead feature determines if a call setup to a remote address is successful, unsuccessful or points out a feature assigned to the remote line. The originating address is provided with ring tone during the call setup. The call setup results are then used to make appropriate connections to implement the functions of the feature while providing a steady ring tone to the originating address.

Abstract: A telephone terminal device, which is activated by a predetermined number of ringing signals even if a telephone call occurred immediately after a previous caller had abandoned a call before engagement of the telephone line. When the telephone terminal device is set to standby mode, the polarity of telephone line (L1, L2) is stored in microprocessor CPU-1 via photocoupler PC-3 (or PC-4) and contact y2-1. If there is a call thereafter, ringing portion of the ringing signal is detected by photocoupler PC-3 (or PC-4) via capacitor C2. During a silent period, the polarity of the telephone line (L1, L2) is checked by the aforementioned PC-3 or PC-4 via contact y2-1 which is closed. When the polarity of the telephone line at the time of abandonment of call by a caller prior to activation of the telephone terminal device coincides with the aforementioned polarity stored, the telephone terminal device is restored to standby mode (with the counter for ranging signals being cleared).

Abstract: In a ringing signal control circuit for controlling supply of a ringing signal from a ringing signal generator to a subscriber's line in response to a call signal destined thereto, a switching element is repeatedly switched to connect the ringing signal generator to the subscriber's line under control of a switching signal from a switch controller. In order to suppress a surge voltage due to connection and disconnection of the subscriber's line for the ringing signal generator, a memory stores a time data signal representative of a transition time from a reference voltage level to an optimum voltage level for the subscriber's line. The optimum voltage level is the level at which the connection and disconnection can be carried out without generation of the surge voltage. A voltage comparator compares the ringing signal with the reference voltage to produce a coincident signal.

Abstract: A Dual-Tone Multi-Frequency (DTMF) Generator produces a row and column tone frequency for application to the input of two source follower buffer stages. The outputs of the buffers stages are combined in summation operational amplifier to generate the DTMF Signal. There is a voltage level shift between the input and output terminal of the source followers which can be compensated with a self-compensated circuit. With a perfect match between the compensated signal and the source follower, the operational range of working voltage can be about 1.8V to 5V, and the generator can tolerate threshold voltage variation of the transistors.