Abstract: When a call session is set over an IP network between a calling IP phone and a called IP phone at the start of a call, information on the quality of communication between a host IP phone and a recording server is exchanged to compare the quality of communication of the two IP phones in each of the calling IP phone and the called IP phone. For example, the called IP phone, or a host IP phone, with a higher quality of communication than the calling IP phone of a conversing party transmits call audio data to the recording server as recording data. Meanwhile, the calling IP phone, or a host IP phone, with a lower quality of communication than the called IP phone of a conversing party refrains from transmitting the call audio data to the recording server.

Abstract: The present invention is related to methods and systems for collected item information for stored items. In one embodiment, a networked food storage system comprises a first sensor configured to read information from item tags coupled to items, wherein the items are stored or intended to be stored in a storage unit. A data store is configured to store food preferences for at least a first user. Instructions, stored in computer readable memory, are configured to: cause a first user interface to be displayed to the first user via which the first user can request a meal suggestion; retrieve preference information for the first user from computer readable memory; retrieve information read from at least a first item tag; and provide a meal suggestion based at least in part on preference information for the first user and item tag information.

Abstract: Methods, systems, and computer program products for providing business communication services are disclosed.

Abstract: It relates to computer communication technology. A method and system for transmitting voice messages are disclosed. The method includes: voice data collected by the first intercom terminal are received; whether the size of the voice data collected reaches a predefined threshold are circularly detected; and when the size of the voice data collected reaches the predefined threshold, or when the voice data collected doesn't reach the predefined size but contains a voice message terminator, the voice data collected are upload to the transit server via a predefined network, to realize asynchronization between voice data collection and uploading. Thus the problem of the prolongation of the intercom data transmission time associated with existing processes is solved by such an effective intercom data transmission method.

Abstract: A visual voicemail may be automatically transmitted to a receiving mobile device after the visual voicemail fails to reach the receiving mobile device during an initial delivery attempt. For example, a visual voicemail delivery system may receive an indication of an incoming voicemail, and a visual voicemail associated with the incoming voicemail may be generated. The system may maintain the delivery status of the visual voicemail. For example, if the receiving mobile device retrieves the visual voicemail from the system via a communication session, the system may mark the visual voicemail as delivered. After a predetermined period of time has elapsed, the system may determine whether the visual voicemail has been delivered to the mobile device. If the system determines that the visual voicemail has not been delivered to the mobile device, the system may automatically transmit visual voicemail to the mobile device.

Abstract: Methods of adding data identifiers and speech/voice recognition functionality are disclosed. A telnet client runs one or more scripts that add data identifiers to data fields in a telnet session. The input data is inserted in the corresponding fields based on data identifiers. Scripts run only on the telnet client without modifications to the server applications. Further disclosed are methods for providing speech recognition and voice functionality to telnet clients. Portions of input data are converted to voice and played to the user. A user also may provide input to certain fields of the telnet session by using his voice. Scripts running on the telnet client convert the user's voice into text and is inserted to corresponding fields.

Abstract: A method of connecting a computing device to a conference. One method comprises finding one or more potential dial-in numbers and looking up the one or more potential dial-in numbers in at least one database. One method further comprises one of, accessing a conference reception zone with one of the potential dial-in numbers when the one of the potential dial-in numbers is found in the at least one database and attempting to access the conference reception zone with the one or more potential dial-in numbers when the one or more potential dial-in numbers are not found in the at least one database. One or more potential conference pin numbers are obtained and it is determined whether one or more additional conference pin numbers are associated with the one or more potential dial-in numbers. A selected conference pin number is assigned a confidence level and the conference pin number is entered in the conference reception zone prior to accessing the conference.

Abstract: An electronic device with a function of replying to a message based on the environment of the receiver is provided. The electronic device includes a storage unit, a receiving module, a determining module, a detecting module, an acquiring module, and a sending module. The storage unit stores an environment table which records relationships between receiver-environments and suitable replies. The receiving module receives a short message from a sending phone number. The determining module collects information to determine a current receiver-environment of the user of the electronic device. The detecting module detects an existing reply matching the current receiver-environment in the environment table. The acquiring module acquires the reply matching the current environment and the sending module sends a message which includes the acquired reply to the sending phone number.

Abstract: Methods and systems that allow multiple channels of communication between multiple users via a platform that automatically integrates and synchronizes the resources of each user during the communication are described. The systems comprise a platform capable of handling multiple types of communications with multiple users and systems. The platform contains a browser, one or more servers for handling communications between the platform and user devices that are external to the platform, a speech engine for converting text to speech and vice versa, a chat server, an email server, a text server, a data warehouse, a scheduler, a workflow/rules engine, a reports server, and integration APIs that can be integrated with 3rd party systems and allow those systems to be integrated with the platform. The platform is linked to multiple users (and their devices or systems) through a communications network.

Abstract: According to one embodiment, a communication apparatus includes a storage unit, a state detecting unit, a communication unit, and a communication control unit. The storage unit configured to store information. The state detecting unit configured to detect, at least one time during an operation of the communication apparatus, whether the storage unit is in a busy state in which no data writing is allowed, or in a ready state in which data writing is allowed. The communication unit configured to perform communication with a destination communication apparatus. The communication control unit configured to control the communication unit to inform the destination communication apparatus that a data receiving operation is stopped for a first time period, if the state detection unit detects that the storage unit has entered the busy state.

Abstract: Previewing voice over internet protocol (VoIP) voicemail is disclosed. A request is sent for VoIP voicemail available to preview using a data channel associated with a cellular phone system. Information of voicemail available to preview and one preview portion for each of the voicemail available to preview are received. Information of voicemail available to preview is displayed. A selection of one of the available voicemails is received. A preview portion of the voicemail corresponding to the selection of one of the available voicemails is played.

Abstract: A third-party interactive voice response service includes a media archiving service in which media streams from a call to a subscriber is encrypted by a public key of the subscriber. The media streams may optionally be compressed and are encrypted in real-time so that at any time no tangible portion of the media streams can be accessed by the third party provider. The multiple media streams can optionally be compressed and/or encrypted individually or after they have been combined into a combined stream. The subscriber is able to retrieve the encrypted media streams and decrypt them using the subscriber's private key. The encryption and compression are under program control of the interactive voice response service.

Abstract: The invention comprises music and information delivery systems and methods. One system comprises a portable communication device configured to receive a piece of music from an audio source and transmit the piece of music via a first communication medium to a host computer. The host computer is configured to receive the piece of music from the portable communication device and search a storage medium to identify and access the piece of music from the storage medium. The host computer is configured to transmit the piece of music via a second communication medium to one or more reception units that are configured to receive the piece of music from the host computer via the second communication medium.

Abstract: A network method for using a network telephone voice-mail service, by which a caller may leave a voice-message that includes the identification of an attachment, which may include, as examples only, audio, video, text, programs, spreadsheets and graphic attachments. A video, text, spreadsheet or graphic attachment may be converted to an audible attachment to the voice-mail at the caller's or the voice-mail subscriber's request. Such entries may be made, after receiving an automated prompt for leaving an attachment identifier or conversion request, audibly or by using a keypad entry. A network method is also provided for using a network telephone voice-mail service, by which the voice-mail service may detect an attachment to a voice-mail message and provide access to the attachment to the voice-mail message.

Abstract: Systems and methods for providing user-selectable data when a user is on hold are provided. A communications system can automatically detect when a user is placed on hold. Additionally, a user can indicate when he/she has been placed on hold. After it has been determined that a user is placed on hold, the system can select adaptive information according to predetermined selection criteria and present that adaptive information to the user. A system can also generate contextual data which is related to the content of a current communication and use that contextual data (in addition to any predetermined selection criteria) to select adaptive information that is relevant to a user's communications. Contextual data can be generated before a user is placed on hold by analyzing a communications signal in order to identify keywords that are based on the content of that communication.

Abstract: Systems and methods for analyzing communication sessions are provided. A representative method includes: recording the communication session; identifying those portions of the communication session not containing speech of at least one of an agent and a customer; and performing processing on the recording of the communication session based, at least in part, on whether the portions contain speech of at least one of the agent and the customer.

Abstract: Inmate communications systems provide a feature-rich platform with a high degree of flexibility and security employing call control facilities located off institutional premises. Authentication processes for calling and called party verification include biometric techniques in some embodiments. Distributed processing of call control and billing provide flexible interactive call payment processes. Preferred embodiments feature voice over IP transmission and control featuring controlled access to avoid addition of unauthorized third-party call participants. Monitoring, recording and selective forwarding of calls is provided under control of system administrators.

Abstract: Managing packet data network jitter is disclosed. A first call data associated with a mobile network communication session is received. A second call data that is older than the first call data is dropped from a buffer if required to make room in the buffer for the first call data.

Abstract: The invention relates to the field of voice over Internet protocol (VoIP) and more specifically to a system and method of terminating a VoIP call.

Abstract: A system and method for sending an outbound greeting. User input is received specifying a recipient, a date, and a time for delivery of the outbound greeting. The outbound greeting is received. The outbound greeting is stored for future delivery. A call is initiated to the recipient in response to the date and the time specified by the user input being met.

Abstract: Systems and methods for providing user-selectable data when a user is on hold are provided. A communications system can automatically detect when a user is placed on hold. Additionally, a user can indicate when he/she has been placed on hold. After it has been determined that a user is placed on hold, the system can select adaptive information according to predetermined selection criteria and present that adaptive information to the user. A system can also generate contextual data which is related to the content of a current communication and use that contextual data (in addition to any predetermined selection criteria) to select adaptive information that is relevant to a user's communications. Contextual data can be generated before a user is placed on hold by analyzing a communications signal in order to identify keywords that are based on the content of that communication.

Abstract: Provided is a radio communication method including: notifying a reception-side radio communication apparatus of omitted-source-address information indicating a first source address permanently assigned to a source device of a first data frame to be transmitted to the reception-side radio communication apparatus; determining whether or not the first source address is identical to a second source address permanently assigned to a source device of a second data frame to be transmitted to the reception-side radio communication apparatus; and transmitting the second data frame to the reception-side radio communication apparatus after omitting transmission of the second source address and also adding, to the second data frame, an omission indication indicating that the second source address is omitted, if the first source address is determined to be identical to the second source address.

Abstract: A mobile communication terminal having a function of displaying a communication state and a method thereof are disclosed. The method of displaying a communication state in a case of a multiparty call using a mobile communication terminal having a plurality of display units includes displaying information on one calling party on a first display unit, and displaying information on the other calling party on a second display unit. Here, information on one calling party and information on another calling party can be switched with each other and displayed on the different display units, and therefore voice communication is possible between one or more of the parties at the same time.

Abstract: Systems and methods for analyzing communication sessions are provided. A representative method includes: recording the communication session; identifying those portions of the communication session not containing speech of at least one of the agent and the customer; and performing post-recording processing on the recording of the communication session based, at least in part, on whether the portions contain speech of at least one of the agent and the customer.

Abstract: An ability to compress packets is announced from a customer edge router (CE) to other CEs through a routing protocol packet. An announcement of that ability is received from another CE through a routing protocol packet. A compression technique is then matched. The CE receives compression information from the other CE in a routing protocol packet, and determines that a compression technique identified therein matches any compression technique the CE is programmed to use. The CE then flags packets transmitted from/received by the CE to be compressed/decompressed according to the matched compression technique. Alternatively, the CE may match by transmitting compression information identifying a compression technique to the another CE in a routing protocol packet; the another CE receives the routing protocol packet and determines that a compression technique identified in the compression information of the routing protocol packet matches any compression technique the another CE is programmed to use.

Abstract: A method for keyword detection in a controlled-environment facility comprises capturing a conversation within the controlled-environment facility and executing a hybrid keyword detection application for detecting a keyword spoken during the conversation. A system comprises an audio capture system operable to capture an audio signal within a controlled-environment facility and a hybrid keyword detection system connected to the audio capture system, where the hybrid keyword detection system is operable to detect a keyword.

Abstract: Embodiments of the present invention are directed to a microcontroller which includes a Register Load Assist engine. The microcontroller can include no or minimal non-volatile memory which stores boot data. Thus, most of the boot data can be stored at a non-volatile memory external to the microcontroller. An external circuit can read the externally positioned non-volatile memory and send compressed boot data to the microcontroller. The boot data can be originally stored in compressed form in the external non-volatile memory or it can be compressed by the external circuit. The boot data can be received by the microcontroller and saved in an intermediate location in the microcontroller's internal volatile memory. The RLA engine can then uncompress the boot data and store various portions of it in their final destinations (such as, for example, in respective registers).

Abstract: A system receives a complete audio message from an originator, and transmits the complete audio message to a destination. The system buffers the complete audio message at the destination. The complete audio message is capable of being played at the destination during the buffering. The system provides an ability to replay the complete audio message at the destination after the buffering of the complete audio message. The system provides an ability to respond to the complete audio message.

Abstract: A computer-aided financial analysis system and method provides research analytical capabilities for modeling financial security holdings that include the capability to conduct multi-dimensional dynamic searches across fundamental research, technical research, market data and exposure to exogenous economic and market factors. The capability to isolate securities most susceptible to market movements and overlay available research analyses on top of this view and to view exposure to directional change in any exogenous economic and market factor on an individual security or portfolio of securities in a real-time, intuitive manner via charts, tables and/or heat maps is also provided.

Abstract: In a case of being judged that a compressed mode is applied in a mobile terminal, if it is judged that reception quality during data communication is favorable, gap intervals are not created by passing through a processing of gap interval creation. Further, if the data communication over the HS-DSCH is performed, the data communication over the HS-DSCH is continued. This prevents degradation of data transmission rate over a channel for high speed data transmission service, in the presence of a mobile terminal in a favorable reception quality area.

Abstract: A method and apparatus for revealing business or organizational aspects of an organization in audio signals captured from interactions, broadcasts or other sources. The method and apparatus activate an efficient process to detect events within the audio signal, and then activate a more resource-consuming additional process around the detected events, thus enhancing efficiency of the process. The detected events and the output of the additional process are analyzed by an analysis process to reveal business aspects, terms, or other events in the audio signal. The analysis results, and possibly the events and output of the additional processing are optionally presented to a user.

Abstract: Apparatus and method to allow retrieval of voice messages deleted from the voice message memory of a voice messaging system. A voice messaging system such as a telephone answering device includes a deleted voice message memory for storing voice messages deleted from the voice message memory. The deleted voice messages stored in the deleted voice message memory are retrievable by the user for review subject to rules for permanent deletion of the deleted voice messages (e.g., after a period of time, when the deleted voice message memory approaches capacity, periodically, etc.).

Abstract: A method and apparatus for increasing channel capacity in an Internet-based voice messaging system. Voice messages are stored in client mailboxes in the voice compression format they are received in a call answering session. During a message pickup session, the voice compression format of the retrieved message is compared to the voice compression formats or codecs supported by the user's terminal. If the voice compression format is not the same, re-negotiation is attempted, and if unsuccessful the voice message is transcoded prior to playback. If the voice compression format is the same, then the voice message is played back without transcoding. The voice message server also includes a voice prompt module which stores voice prompts in all the voice compression formats or codecs supported by the voice message server. The voice prompts are selected according to the supported voice compression format or codec and played back without the need for any transcoding.

Abstract: A visual control system controls a controlled component. In one embodiment, the visual control system controls the controlled component based on a visual location of a user. In another embodiment, input from a visual perception device is used to provide focus control for an audio input device. In additional embodiments, the visual control system stops, starts or suppresses speech recognition or other audio functions when the direction of the sound detected by the audio input device is not coming from the user's visual location.

Abstract: An apparatus for processing a speech signal includes a receiver, a speech signal decoder, a speech rate conversion information detector, and a speech rate converting processor. The receiver receives multiplexed signal of information concerning controls and programs, including speech packets through a transmission line. The decoder decodes the speech signal of packets out of the received signals. The detector detects speech rate conversion execution information in the received signals. The processor subjects the decoded speech signal to a speech rate conversion process if the speech rate conversion execution information indicates that the speech signal has not been subjected to the speech rate conversion process on the transmitting end, and which does not subject the decoded speech signal to the speech rate conversion process if the speech rate conversion execution information indicates that the speech signal has been subjected to the speech rate conversion process on the transmitting end.

Abstract: To facilitate a processor during a reset operation, a linked list of pointers to a list of defective cache lines is created. The good data bits in defective cache lines are used for creating a linked list or other data structure for storing relevant information regarding defective cache lines.

Abstract: A cellular phone which is capable of receiving/transmitting an e-mail detects whether or not the e-mail received includes a predetermined e-mail allotted to an inquiry sent from a sender prior to a telephone call. Responsive to the predetermined e-mail, the cellular phone automatically sends the sender a state e-mail which is indicative of a state of the cellular phone. The state of the cellular phone may specify whether or not the cellular phone is put into a receivable state of the telephone call. Responsive to the state e-mail, the sender may make a telephone call to the cellular phone with reference to the state of the cellular phone. The predetermined e-mail may include a predetermined password known by an exclusive number of persons while the state e-mail may be sent in consideration of schedule information stored in the cellular phone.

Abstract: A device stores one or more compression rules for an action language. Upon receipt of a signal from a tag (such as an RFID tag, a visual tag, or an audio tag), a compressed data stream corresponding to the tag is decoded from the signal. Based on the one or more compression rules, one or more action parameters are derived from the compressed data stream. With these parameters, a corresponding action is performed. The action may include communicating across a wireless communications network as well as obtaining content from a remote content provider. Also the action may include storing data, such as a contact entry, or a calendar event.

Abstract: A system, method and computer program product are provided for handling unregistered callers in a voice recognition framework. Initially, it is determined whether a user is registered. If it is determined that the user is not registered, a registration process is executed. Once registered, utterances may be received from the user and recognized for the purpose of providing a service to the user.

Abstract: Disclosed are data transmission-reception system and data transmission method, in which a communication system includes: a first communication device for transmitting outgoing data including content identification data, transmitting party identification data, receiving party identification data, and date and time data; a second communication device for receiving the outgoing data and for transmitting content data identified by the content identification data to a receiving party identified by the receiving party identification data at a date and time corresponding to the date and time data; and a third communication device for receiving and reproducing the content data transmitted from the second communication device.

Abstract: The voice storage device of the invention includes a storage means that stores a voice signal, and a voice compression means that compresses the voice signal requiring a re-coding compression, of the voice signal stored in the storage means, in accordance with a compression degree and a significance of the voice signal.

Abstract: A communication apparatus connected to a PBX and an ATM network is provided with a DTMF signal detecting portion for detecting whether or not a DTMF signal is contained in a voice signal from the PBX, a DTMF signal monitoring portion, a DTMF cell generating portion for coding and sending out a DTMF signal, a DTMF cell decomposing portion for decoding a coded DTMF signal and a DTMF signal generating portion for generating a DTMF signal on the basis of the information content of a decoded DTMF signal and sending out this DTMF signal to the PBX, and the transmission side communication apparatus codes a DTMF signal in a specified form and transmits the DTMF signal and the reception side communication apparatus decodes the coded DTMF signal and, on the basis of this content information, restores the DTMF signal in a DTMF signal generating portion.

Abstract: A system and method for improving voice recognition processing at a server system that receives voice input from a remotely located user system. The user system includes a microphone, a processor that performs front-end voice recognition processing of the received user voice input, and a communication component configured to send the front-end processed user voice input to a destination wirelessly over a network. The server system includes a communication component configured to receive the sent front-end processed user voice input, and a processor configured to complete voice recognition processing of the sent front-end processed user voice input.

Abstract: A method and system for interactive message communication, including the steps of receiving a marked up e-mail by an interactive voice response system, the marked up e-mail containing a menu, converting the menu from text speech, producing a speech menu, reading the speech menu from the interactive voice response system to a telephone unit, and transmitting a response to the marked up e-mail based on the speech menu.

Abstract: A method and apparatus for delivering a greeting from a group of individuals to an individual or another group of individuals is disclosed. Recipient information, contributor information, billing information, and an input from each contributor are received by the system. The system composes the greeting using the contributor inputs and delivers the greeting to the recipient in the form of an audio or multimedia greeting. All the contributors can simultaneously provide their input to the greeting or individual contributors can connect to the system (at any time before a pre-determined time limit) and add an input to the greeting after reviewing the prior inputs of other contributors.

Abstract: A mobile telephone, or personal communication services subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As known in the prior art, the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment, the operator locates a desired destination telephone number in a computer database, and can select automatic dialing of the located number. Further, rather than dropping all further involvement with the call, the preferred embodiment of the present invention continually monitors the connection thereby established for a predetermined DTMF signal issued by the customer, such as that obtained by pressing the “*” button. If such a signal is detected, the customer is transferred to a directory assistance operator, who can then provide whatever further assistance is needed (e.g., providing further directory assistance).

Abstract: An apparatus and method for recording at least two separate incoming signals which reduces computational complexity and memory requirements of the recording device. In one embodiment, the apparatus records and stores the first arriving signal using a high-compression algorithm to reduce memory requirements. Upon receipt of a second signal concurrent with the first arriving signal, the apparatus records and stores the second signal using a second compression algorithm with a lower compression ratio. The second algorithm requires less hardware or processor resources while still providing a moderate degree of compression in relation to the first algorithm. Upon completion of receipt of the first arriving signal, the second signal which was compressed using the second algorithm is decoded and then re-encoded using the first high-compression algorithm. This further reduces memory storage requirements without requiring additional hardware or processor capability.

Abstract: A telephone answering device including two separate coders, a first coder for encoding/decoding fixed voice prompts spoken by a single speaker, and a second coder for encoding/decoding incoming and outgoing voice messages spoken by multiple speakers. The first coder uses a first set of codebooks trained based on a first set of utterances spoken by a single speaker, while the second coder uses a second set of codebooks trained based on a second set of utterances spoken by multiple speakers. Because the first set of utterances is significantly smaller in size than the second set of utterances, and the range of pitch period is significantly smaller in size for the first set of utterances spoken by a single speaker in comparison to that of the second set of utterances spoken by multiple speakers, the size of the first set of codebooks is significantly reduced relative to the size of the second set of codebooks.

Abstract: A communication apparatus 1 or 2 connected to a PBX 4 or 5 and an ATM network 3, is provided with a DTMF signal detecting portion 102 for detecting whether or not a DTMF signal is contained in a voice signal from the PBX 4 or 5, a DTMF signal monitoring portion 103, a DTMF cell generating portion 105 for coding and sending out a DTMF signal, a DTMF cell decomposing portion 110 for decoding a coded DTMF signal and a DTMF signal generating portion 113 for generating a DTMF signal on the basis of the information content of a decoded DTMF signal and sending out this DTMF signal to the PBX 4 or 5, and the transmission side communication apparatus 1 or 2 codes a DTMF signal in a specified form and transmits the DTMF signal and the reception side communication apparatus 1 or 2 decodes the coded DTMF signal and, on the basis of this content information, restores the DTMF signal in a DTMF signal generating portion 113.

Abstract: The voice storage device of the invention includes a storage means that stores a voice signal, and a voice compression means that compresses the voice signal requiring a re-coding compression, of the voice signal stored in the storage means, in accordance with a compression degree and a significance of the voice signal.