Business Establishment Or Product Rating Or Recommendation Patents (Class 705/347)
  • Patent number: 11972273
    Abstract: Features described herein generally relate to automatically positioning insights in spatial locations of a graphical user interface page based on rules. Particularly, insights associated with transactions are received, spatial locations within a graphical user interface page that are designated for displaying insights are determined, a subset of spatial locations for positioning the insights are selected based on the insights and rules, and a graphical user interface with the insights spatially positioned at the subset of spatial locations is generated.
    Type: Grant
    Filed: July 11, 2022
    Date of Patent: April 30, 2024
    Assignee: Truist Bank
    Inventors: James Harrison Creager, Reinaldo Gamaliel Rivera Colon, Jennifer Merten, Natalie Stormer, Kelly Griffin
  • Patent number: 11972463
    Abstract: Devices and techniques are generally described for generating per-topic review summarization. In some examples, a plurality of text descriptions of a first item may be received. In at least some examples, a list of categories may be determined. In some examples, at least one machine learned model may generate a first summary of the plurality of text descriptions. In some examples, the first summary may be relevant to a first category of the list of categories. In further examples, the at least one machine learned model may generate a second summary of the plurality of text descriptions. The second summary may be relevant to a second category of the list of categories. In various cases, first output data that includes the first summary and the second summary may be generated.
    Type: Grant
    Filed: March 30, 2021
    Date of Patent: April 30, 2024
    Assignee: Amazon Technologies, Inc.
    Inventors: Thi Nhat Anh Nguyen, Karen Hovsepian, Mingwei Shen
  • Patent number: 11966933
    Abstract: Systems and method herein provide for sophisticated and efficient matching between users of a vehicle data system and data on sales that occur, where that data was obtained from distributed sources across a computer network. In particular, embodiments may obtain data from a variety of data sources across a distributed network and enhance data records by correlating the data obtained from these distributed sources. Data on sales thus obtain can be correlated with data on online users of the vehicle data system using a scoring engine to provide confidence scores to potential user-sale matches.
    Type: Grant
    Filed: January 19, 2023
    Date of Patent: April 23, 2024
    Assignee: TrueCar, Inc.
    Inventor: Rudy C. Gilmore
  • Patent number: 11961404
    Abstract: This disclosure generally relates to a method and system for providing a ride for a third party rider at the request of a user ride requestor. In one embodiment, a driver device may be used to receive a ride request from one or more server computing devices for a third party rider. The driver device may receive information identifying the third party rider, including a password. Further, the driver device may transmit real time ride status information to the ride requestor directly or indirectly via the one or more server computing devices.
    Type: Grant
    Filed: June 24, 2022
    Date of Patent: April 16, 2024
    Assignee: Zum Services, Inc.
    Inventors: Ritu Narayan, Vivek Garg, Abhishek Garg
  • Patent number: 11962612
    Abstract: An assessment query may be received and analyzed to identify relevant assessment attributes and select a set of associated assessment resources. Assessment information may be extracted from the set of associated assessment resources. The extracted information may be used to identify additional relevant assessment attributes that may be utilized to extract additional assessment information. The extracted information may be used to generate a comprehensive threat assessment report. The threat assessment report, and the threat assessment, may be updated based on user feedback.
    Type: Grant
    Filed: May 13, 2021
    Date of Patent: April 16, 2024
    Assignee: ThreatNG Security Inc.
    Inventor: Joseph Phillip D'Agostino
  • Patent number: 11948176
    Abstract: One embodiment provides a method, including: receiving a plurality of consumer feedback comments regarding one of a plurality of agricultural food products, wherein each of the plurality of consumer feedback comments comprises information regarding a characteristic of a given agricultural food product, wherein each of the plurality of agricultural food products corresponds to an agricultural source producing an agricultural food product category; updating a rating of each of the plurality of agricultural food products based upon consumer feedback comments corresponding to a given agricultural food product, wherein the updating comprises aggregating the received consumer feedback comments with previously supplied consumer feedback comments for agricultural food products within the agricultural food product category of a given agricultural source; ranking the plurality of agricultural food products based upon the ratings of the plurality of agricultural food products, wherein the ranking comprises ranking the p
    Type: Grant
    Filed: March 24, 2020
    Date of Patent: April 2, 2024
    Assignee: International Business Machines Corporation
    Inventors: Ranjini Bangalore Guruprasad, Smitkumar Narotambhai Marvaniya, Shantanu R. Godbole
  • Patent number: 11941712
    Abstract: Techniques are described for energy scoring of a monitored property and users of the monitored property. A system provides users with information related to the efficiency of the monitored property and aggregates data over multiple monitored properties. The system computes and outputs a score for a monitored property that reflects efficiency of the property and/or the users of the property. The system may track how that score changes through time, and how it relates to neighboring properties. The score may be expressed as both a number and a percentile.
    Type: Grant
    Filed: August 9, 2021
    Date of Patent: March 26, 2024
    Assignee: Alarm.com Incorporated
    Inventor: Stephen Scott Trundle
  • Patent number: 11915811
    Abstract: Provided is a system and method for determining an appropriate dosage of a product. The method includes, receiving from a User a User Request for a Dosage, the User Request including at least a User Reason and a User Location; accessing a Database of Products, each Product having at least one Constituent, at least one Established Reason, a Dosage for each Established Reason, and Provider Location; querying the Database of Products with the User Request to determine at least a first subset of Products having the at least one Established Reason correlating to the User Reason; and providing the User with the first subset of Products arranged by proximity of the Provider Location to the User Location, the first subset of Products further including the Dosage for each Product in the first subset of Products. An associated system is also provided.
    Type: Grant
    Filed: September 3, 2019
    Date of Patent: February 27, 2024
    Assignee: Kaival Labs, Inc.
    Inventors: Joseph Francis Keenan, John Jesse Woodbine, Peter William Calfee
  • Patent number: 11907990
    Abstract: A method, computer system, and computer program product for determining a desirability of a product attribute are provided. The embodiment may include extracting a plurality of product features corresponding to one or more products. The embodiment may also include analyzing a plurality of product reviews to determine a sentiment toward the extracted product features. The embodiment may further include calculating a desirability score for each product feature. The embodiment may also include, in response to receiving a user query associated with a product, identifying a product feature to which the received user query relates. The embodiment may further include generating a response to the received user query based on the calculated desirability score.
    Type: Grant
    Filed: September 28, 2017
    Date of Patent: February 20, 2024
    Assignee: International Business Machines Corporation
    Inventors: Donna K. Byron, Carmine DiMascio, Florian Pinel
  • Patent number: 11829910
    Abstract: The disclosed computer-implemented method may include matching transportation requests. By collecting and batching match requests over an extended period, a dynamic transportation matching system may identify more efficient matches (e.g., may match transportation requests with greater overlaps). In addition, by dynamically setting and/or extending the upper bound of time that a transportation request may remain batched with other transportation requests, the dynamic transportation matching system may account for contextual information thereby situationally improving matching efficiencies made possible with higher upper bounds while avoiding requestor dissatisfaction, lost conversions, or other inefficiencies that may result from upper bounds that are too high.
    Type: Grant
    Filed: March 7, 2023
    Date of Patent: November 28, 2023
    Assignee: Lyft, Inc.
    Inventors: Orit Balicer Tsur, Vincent Chih-jye Chang, Dor Levi, Molly Angelica Ingles Lorenzo, Keshav Eva Klementine Puranmalka, Krishna Kumar Selvam
  • Patent number: 11811970
    Abstract: A computer-implemented method for providing an objective evaluation to a customer service representative regarding his performance during an interaction with a customer may include receiving a digitized data stream corresponding to a spoken conversation between a customer and a representative; converting the data stream to a text stream; generating a representative transcript that includes the words from the text stream that are spoken by the representative; comparing the representative transcript with a plurality of positive words and a plurality of negative words; and generating a score that varies according to the occurrence of each word spoken by the representative that matches one of the positive words, and/or the occurrence of each word spoken by the representative that matches one of the negative words. Tone of voice, as well as response time, during the interaction may also be monitored and analyzed to adjust the score, or generate a separate score.
    Type: Grant
    Filed: March 9, 2022
    Date of Patent: November 7, 2023
    Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
    Inventor: Sylvia Hernandez
  • Patent number: 11811881
    Abstract: A system can include one or more processing modules and one or more non-transitory computer-readable media storing computing instructions configured to run on the one or more processing modules and perform receiving, from an electronic device, a search query from a user of a plurality of users; processing first data; and facilitating displaying a set of items. Processing the first data can comprise determining one or more keywords by capturing the one or more keywords during a time window; creating a feature set of second data associated with at least a portion of the plurality of users; determining a set of items of the item set as being based at least in part on an item vector representation and a keyword vector representation; determining a respective purchase probability associated with each item of the set of items of the item set; ranking the set of items.
    Type: Grant
    Filed: January 18, 2022
    Date of Patent: November 7, 2023
    Assignee: WALMART APOLLO, LLC
    Inventors: Venkata Syam Prakash Rapaka, Kannan Achan, Kaushiki Nag, Sushant Kumar
  • Patent number: 11790430
    Abstract: Traditionally, strategies are carried out based on customer intention indicated from surveys, transactional data, location of the store and customer profile. They have limitations such as partial capture of customer intention, absence of transactional data, challenges in defining catchment area associated with store location and lack of customer profiles. This disclosure relates to determining unified user intention from digital environment for plurality of strategies. An information associated with user is received. The information associated with the user is processed to derive weights associated with the user. The weights are integrated and mined through a variable reduction technique to determine at least one significant latent variable from a plurality of significant latent variables and associated significant attribute values.
    Type: Grant
    Filed: September 15, 2021
    Date of Patent: October 17, 2023
    Assignee: TATA CONSULTANCY SERVICES LIMITED
    Inventor: Jeisobers Thirunavukkarasu
  • Patent number: 11782999
    Abstract: A method for training a fusion ordering model, a search ordering method, an electronic device and a storage medium, and related to the technical field of artificial intelligence such as deep learning and the like are provided. The method includes: inputting prediction scores of a plurality of targets included in a candidate search result into a fusion ordering model, to obtain a fusion ordering result; collecting feedback information of the plurality of targets included in the fusion ordering result; and updating the fusion ordering model by utilizing the feedback information and a combined function, wherein the combined function is a function constructed by utilizing the plurality of targets. The solution of the embodiment is favorable for balancing the requirements of the plurality of targets, and the obtained updated fusion ordering model can provide a better search ordering result.
    Type: Grant
    Filed: August 9, 2021
    Date of Patent: October 10, 2023
    Assignee: Beijing Baidu Netcom Science and Technology Co., Ltd.
    Inventors: Liang Zhang, Xiangjian Zeng, Cihang Jin, Tiannan Fu, Ruina Yin
  • Patent number: 11782993
    Abstract: The processor(s) may be configured to electronically process a computer readable set of user data records to generate media consumption data. The processor(s) may be configured to electronically process the computer readable set of user data records to generate social media interaction data. In some implementations, the processor(s) may be configured to electronically process the computer readable set of user data records to generate gaming interaction data. In yet some implementations, the processor(s) may be configured to electronically process the media consumption data, the social media interaction data and the gaming interaction data with a quantum recommendation engine/module. In some implementations, the processor(s) may be configured to generating a computer readable user profile vector associated with at least one of the user data records.
    Type: Grant
    Filed: October 24, 2019
    Date of Patent: October 10, 2023
    Assignee: MARKETSPRINGPAD IP USA LLC.
    Inventors: Erdi Ata Bleda, Halil Dogan Bolak, Kerim Richard Derhalli
  • Patent number: 11778276
    Abstract: An information processing apparatus includes a processor configured to, in a case where a rating that is of a user for a rating target and that is based on biometric information of the user matches a rating of the user for the rating target on application software used by the user, permit the user to post the rating using the application software.
    Type: Grant
    Filed: July 19, 2021
    Date of Patent: October 3, 2023
    Assignee: FUJIFILM Business Innovation Corp.
    Inventors: Yuta Nakamori, Kengo Tokuchi
  • Patent number: 11774264
    Abstract: In methods and systems for providing information to a user relating to a point-of-interest (POI), a query is received via a communication network. A processor receives information relating to at least one POI based on the received query. The retrieved information comprises a set of retrieved POI tips relating to the POI. Each of the set of retrieved POI tips is previously extracted from POI free-text reviews and respectively associated in the data storage with one or more semantic categories based on a predefined tip ontology. The processor generates a user interface interactively displaying the retrieved POI tips and the semantic categories associated with each of the POI tips. The displayed POI tips are sorted by their associated displayed semantic categories. The generated user interface is transmitted to a computing device for display.
    Type: Grant
    Filed: February 13, 2020
    Date of Patent: October 3, 2023
    Assignee: NAVER CORPORATION
    Inventors: Salah Aït-Mokhtar, Caroline Brun, Agnes Sandor
  • Patent number: 11776176
    Abstract: A system for generating proportional diagrams. The system includes a user interface, a memory for storing executable program code, and one or more electronic processors. The electronic processors are functionally coupled to the memory and the user interface. The electronic processors are configured to receive a dataset from one or more servers, wherein the dataset comprises software service health data. The electronic processors are further configured to remove extraneous data from the dataset, extract relevant data points from the dataset, and determine one or more relational data strings within the extracted relevant data points. The electronic processors are also configured to determine a frequency of occurrence for each of the extracted relevant data points within the dataset, and generate the proportional relationship diagram by plotting the relevant data points, wherein the relevant data points are plotted based on the determined relational data string and the determine frequency of occurrence.
    Type: Grant
    Filed: April 19, 2019
    Date of Patent: October 3, 2023
    Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
    Inventors: Dmitry V. Kholodkov, Donovan A. Isaak, Mark R. Gilbert
  • Patent number: 11762812
    Abstract: Technologies for detecting changes in a namespace using namespace enumeration endpoint response payloads are disclosed. A namespace is enumerated at a first time by retrieving response payloads containing metadata describing each location in the namespace from a namespace enumeration endpoint. Signatures are generated based on the response payloads and stored. To determine if changes were made to the namespace between the first time and a subsequent second time, metadata is retrieved from the namespace enumeration endpoint for the namespace at the second time and signatures are generated. Signatures generated at the first time are then compared to the signatures generated at the second time. If the signatures are different, the items in the location in the namespace changed between the first time and the second time. Changes occurring in a location of the namespace can then be identified based on the metadata obtained at the first and second times.
    Type: Grant
    Filed: December 10, 2021
    Date of Patent: September 19, 2023
    Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
    Inventors: Brian David Jones, Mark Thomas Mahony
  • Patent number: 11750874
    Abstract: The methods and systems described herein provide personalized action items for content items. In one example, the methods and systems identify a plurality of content items, each of which is associated with at least one respective attribute. The system accesses profile information associated with a content consumption session. For each of the plurality of content items, the system determines at least one respective actionable item based on the at least one attribute and on the profile information. The system causes to be displayed the landing interface, which includes a plurality of simultaneously displayed content item identifiers associated with the plurality of content items, respectively, and proximate to each of the displayed content item identifiers, causing to be displayed at least one respective actionable item identifier associated with the at least one respective actionable item, respectively.
    Type: Grant
    Filed: August 31, 2021
    Date of Patent: September 5, 2023
    Assignee: Rovi Guides, Inc.
    Inventors: Ankur Anil Aher, Charishma Chundi
  • Patent number: 11741130
    Abstract: An embodiment includes parsing conversation data to extract a message dataset and a user dataset. The embodiment classifies the message dataset into a category using machine learning processing and identifies the category as a top category based at least in part on an amount of the conversation data associated with the category. The embodiment generates impact data associated with the user dataset based on actions in the conversation data by the user. The embodiment generates role data associated with the user by applying a rule to the conversation data for the user. The embodiment generates key index data associated with the message dataset by identifying interactions with a message represented by the message dataset. The embodiment generates output data arranged according to a specified data format that is compatible with a user interface.
    Type: Grant
    Filed: August 16, 2021
    Date of Patent: August 29, 2023
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Jing James Xu, Ji Hui Yang, Jing Xu, Lei Gao, Si Er Han, Xue Ying Zhang
  • Patent number: 11709999
    Abstract: The present application discloses a method and apparatus for acquiring point-of-interest (POI) state information, a device and a computer storage medium, and relates to the field of big data. An implementation includes acquiring a text containing POI information in a preset time period from the Internet; and identifying the text using a pre-trained POI-state identifying model to obtain a binary group in the text, the binary group including a POI name and the POI state information corresponding to the POI name; wherein the POI-state identifying model performs label prediction of the POI name and a POI state on a word sequence corresponding to the text, and label prediction results of the POI name and the POI state are aligned to obtain the binary group. With the present application, a human cost may be saved, and timeliness and accuracy may be improved.
    Type: Grant
    Filed: May 13, 2020
    Date of Patent: July 25, 2023
    Assignee: BAIDU ONLINE NETWORK TECHNOLOGY (BEIJING) CO., LTD.
    Inventors: Jizhou Huang, Yibo Sun, Ying Li, Ming Liu, Bing Qin
  • Patent number: 11710137
    Abstract: A computer-implemented method for identifying, among user electronic devices, customer electronic devices associated with genuine customers of organizations, the method being executed by a server, the method comprising: receiving, from a first user electronic device by the server, a first uniform resource locator (URL) of a first user browsing history; generating a first embedding corresponding to the first URL; comparing the first embedding with a template embedding of a plurality of template embeddings, the plurality of template embeddings having been retrieved from a genuity database; and in response to a difference between the first embedding and the template embedding being lower than an embedding difference threshold, adding the first embedding to the genuity database.
    Type: Grant
    Filed: May 8, 2020
    Date of Patent: July 25, 2023
    Assignee: YANDEX EUROPE AG
    Inventors: Georgy Eduardovich Pavlov, Aleksandr Borisovich Baranov
  • Patent number: 11706043
    Abstract: Various embodiments of the present invention are directed to an improved group-based communication apparatus that is configured to render one or more workflow interface objects to a group-based communication apparatus in association with an operational sequence set returned by a query. The group-based communication apparatus is configured to detect a workflow trigger event associated with a workflow identifier, retrieve an operational sequence set based upon at least the workflow identifier from a group-based communication workflow repository, initiate the operational sequence set, and cause rendering of one or more workflow interface objects to the group-based communication interface. In some embodiments, the operational sequence sets are associated with a group-defined template.
    Type: Grant
    Filed: August 23, 2021
    Date of Patent: July 18, 2023
    Assignee: Slack Technologies, LLC
    Inventors: Michael Brevoort, Angela Kirchhof, Ratnadeep Bhattacharjee, Helen Kupp, Matthew Nolan Caudill, Raquel Velez, Leslie Newell
  • Patent number: 11704710
    Abstract: An online marketplace system generates an online marketplace for seller-financed transactions. The system includes a plurality of listings of transaction offerings that are available. The transaction offerings are listed by a plurality of users and are from a plurality of different categories of products and services. The transaction offerings include a plurality of transaction terms, including payment and seller-financing terms. A transaction engine facilitates the negotiation of transaction terms between users and the formation of agreement between users. Transaction coins are awarded during the successful performance of a transaction according to the agreed upon transaction terms. A reputation engine generates trust profiles and trust scores for users. The trust profiles and trust scores are used by parties to evaluate the trustworthiness of the other party. A user interface engine generates a user interface that includes listings from users and trust scores of those users.
    Type: Grant
    Filed: June 1, 2021
    Date of Patent: July 18, 2023
    Inventor: Mark V. Dziuk
  • Patent number: 11663614
    Abstract: In general, the subject matter described in the specification can be embodied in methods, systems and program products for an improved review system with location-verified reviews. The system verifies a user's location using one or more available sources, such as geographic location by global positioning system (GPS), cellular localization systems, or wireless local area network (WLAN). The user confirms the business or attraction at the current geographic location that the user would like to review. The system then accepts a review of the business or attraction at the current geographic location. The review is indexed for retrieval. Preferably, the system includes a delay before indexing a review, wherein the management of the business or attraction is notified of the review so that it can respond to any complaints in the review before it is made available for retrieval.
    Type: Grant
    Filed: May 19, 2021
    Date of Patent: May 30, 2023
    Inventor: Philip Ta-te Chen
  • Patent number: 11650559
    Abstract: A controller of a computing device determines devices that are currently connected at the building. Based on the devices currently connected at the building, the controller determines recommended devices to connect and recommends the recommended devices by displaying the recommended devices on a display of the computing device. In some embodiments, the controller also determines property information of the building. The controller then determines recommended devices to connect based on the property information and/or the devices currently connected at the building. The controller recommends the recommended devices by displaying the recommended devices on the display of the computing device. In this manner, the disclosed systems and methods may recommend devices to connect at the building, making the devices and/or appliances of the building operate more efficiently and/or adding security to the building.
    Type: Grant
    Filed: April 15, 2020
    Date of Patent: May 16, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Elizabeth J. Rubin, Jon C. Snyder, Monica Rankin, Ramsey Devereaux, Michelle MacDonald
  • Patent number: 11645663
    Abstract: Systems and methods for calculating and displaying implicit popularity of products are disclosed. In embodiments, a computer-implemented method, comprises: determining, by a computing device, a set of consumer actions related to a product based on recorded consumer interaction data, wherein the set of consumer actions comprise a plurality of different physical actions of multiple consumers over a span of time; aggregating, by the computing device, the set of consumer actions by type of physical action over time to produce aggregated action event data; calculating, by the computing device, an implicit popularity number for the product based on the aggregated action event data; and sending, by the computing device, a display category to a product display device associated with the product based on the implicit popularity number, wherein the display category represents a measure of consumer popularity of the product.
    Type: Grant
    Filed: April 27, 2018
    Date of Patent: May 9, 2023
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Josephine E. Justin, Jayakarthik Jayabalan, Kuntal Dey, Seema Nagar
  • Patent number: 11631080
    Abstract: Disclosed is a cross-chain communication method. In this method, a first edge node of a first blockchain receives a first transaction request and validates the first transaction request; on condition that the first transaction request passes the validation, the first edge node will send the first transaction request to a notary node group; the notary node group determines at least one target notary node according to a preset criterion; the at least one target notary node validates the first edge node and a second edge node of a second blockchain corresponding to the first transaction request; and on condition that both the first edge node and the second edge node pass the validation, the first edge node will set up a cross-chain communication with the second edge node depending on the first transaction request to complete a cross-chain transaction. A cross-chain communication device and a storage medium are also disclosed.
    Type: Grant
    Filed: January 11, 2021
    Date of Patent: April 18, 2023
    Assignee: Beijing University of Posts and Telecommunications
    Inventors: Hui Yang, Shuai Dong, Qiuyan Yao, Bowen Bao, Chao Li, Zhengjie Sun, Jie Zhang
  • Patent number: 11630957
    Abstract: A natural language processing method includes obtaining a to-be-processed phrase, where the to-be-processed phrase includes M words, determining polarity characteristic information of m to-be-processed words in the M words, where polarity characteristic information of an ith word in the m to-be-processed words includes n polarity characteristic values, and each polarity characteristic value corresponds to one sentiment polarity, determining a polarity characteristic vector of the to-be-processed phrase based on the polarity characteristic information of the m to-be-processed words, where the polarity characteristic vector includes n groups of components in a one-to-one correspondence with n sentiment polarities, and determining a sentiment polarity of the to-be-processed phrase based on the polarity characteristic vector of the to-be-processed phrase using a preset classifier, and outputting the sentiment polarity.
    Type: Grant
    Filed: March 3, 2020
    Date of Patent: April 18, 2023
    Assignee: HUAWEI TECHNOLOGIES CO., LTD.
    Inventors: Yasheng Wang, Jiansheng Wei, Yang Zhang
  • Patent number: 11599929
    Abstract: A machine is configured to determine fashion preferences of users and to provide item recommendations based on the fashion preferences. For example, the machine accesses an indication of a fashion style of a user. The fashion style is determined based on automatically captured data pertaining to the user. The machine identifies, based on the fashion style, one or more fashion items from an inventory of fashion items. The machine generates one or more selectable user interface elements for inclusion in a user interface. The one or more user interface elements correspond to the one or more fashion items. The machine causes generation and display of the user interface that includes the one or more selectable user interface elements. A selection of a selectable user interface element results in display of a combination of an image of a particular fashion item and an image of an item worn by the user.
    Type: Grant
    Filed: November 23, 2020
    Date of Patent: March 7, 2023
    Assignee: eBay Inc.
    Inventors: Wei Di, Vignesh Jagadeesh, Robinson Piramuthu, Elizabeth Churchill, Anurag Bhardwaj
  • Patent number: 11551081
    Abstract: A method may include applying, to various factors contributing to a sentiment that an end user exhibits towards an enterprise software application, a first machine learning model trained to determine, based on the factors, a sentiment index indicating the sentiment that the end user exhibits towards the enterprise software application. In response to the sentiment index exceeding a threshold value, a second machine learning model may be applied to identify remedial actions for addressing one or more of the factors contributing to the sentiment of the end user. A user interface may be generated to display, at a client device, a recommendation including the remedial actions. The remedial actions may be prioritized based on how much each corresponding factor contribute to the sentiment of the end user. Related systems and articles of manufacture are also provided.
    Type: Grant
    Filed: December 9, 2019
    Date of Patent: January 10, 2023
    Assignee: SAP SE
    Inventors: Kavitha Krishnan, Naga Sai Narasimha Guru Charan Koduri, Baber Farooq
  • Patent number: 11531998
    Abstract: The present disclosure is directed toward systems, methods, and non-transitory computer readable media for generating conversational survey questions. The systems and methods analyze a received survey question response to identify characteristics of a survey response, including topics and other response features. For example, the systems can determine a sentiment associated with a given product or service that a respondent expresses within a response. Based on the determined sentiment, and further based on a set of logic rules received from a survey administrator, the systems and methods generate provide conversational follow-up questions associated with the identified product or service.
    Type: Grant
    Filed: August 30, 2018
    Date of Patent: December 20, 2022
    Assignee: Qualtrics, LLC
    Inventor: Milind Kopikare
  • Patent number: 11532018
    Abstract: A system and method for providing targeted marketing to a user based on the user's social media interaction. The system includes one or more computing platforms providing computer-automated functionality performing method steps for accepting a digital media and digital media related data from a publisher, generating associated information unique identifiers, monitoring social media networks for member-user rankings of the digital media after it is posted, and communicating to a member-user targeted marketing information based on the user rankings A data storage device persists the digital media, digital media related data, and information unique identifier, which may include a linking hash character, a unique identifier, an account identifier, and/or social media network system-defined elements. The publisher selects digital media and information representing digital media elements, and posts the digital media on the social media network website.
    Type: Grant
    Filed: January 5, 2022
    Date of Patent: December 20, 2022
    Assignee: rewardStyle, Inc.
    Inventors: Baxter Box, Harrison Jackson
  • Patent number: 11531658
    Abstract: A method and apparatus for criterion-based retention of data object versions are disclosed. In the method and apparatus, a plurality of keys are sorted in accordance with an ordering scheme, whereby a key of the plurality of keys has an associated version of a data object and a timestamp. The key is inspected in accordance with the ordering scheme to determine based at least in part on the timestamp whether a criterion for performing an action on the associated version of the data object is satisfied. If the criterion is satisfied, a marker key is added to the plurality of keys, whereby the marker key precedes the inspected key according to the ordering scheme and indicates that the criterion is satisfied.
    Type: Grant
    Filed: December 9, 2019
    Date of Patent: December 20, 2022
    Assignee: Amazon Technologies, Inc.
    Inventors: Praveen Kumar Gattu, Aykud Gonen, Jonathan Jorge Nadal, Abhilasha Seth, Joseph Thomas Selman
  • Patent number: 11488706
    Abstract: Aspects of the present invention relate to system and methods for assigning quality scores to one or more caregivers, such as physicians. In embodiments, a ranking or score may be based, at least in part, upon a combination of quality scores from one or more stages in a physician's academic training and clinic practice and based, at least in part, upon the quality of peers of that physician at various stages in the career progression of the physician. This information may be used to help a potential patient identify a physician for their care.
    Type: Grant
    Filed: May 27, 2020
    Date of Patent: November 1, 2022
    Assignee: INCLUDED HEALTH, INC.
    Inventors: Nathaniel Freese, Evan Richardson, Owen Tripp
  • Patent number: 11436647
    Abstract: Entity scoring calibration includes receiving values for a metric by which to calibrate a reputation scoring model. The reputation scoring model is usable to determine a reputation score. The reputation scoring model to be calibrated is based at least in part on a set of model parameters associated with reputation scoring components. It further includes receiving a plurality of feedback items pertaining to one or more entities. It further includes calibrating the reputation scoring model at least in part by adjusting at least some of the model parameters associated with the reputation scoring components such that reputation scores generated by the calibrated reputation scoring model track the values for the metric.
    Type: Grant
    Filed: March 12, 2020
    Date of Patent: September 6, 2022
    Assignee: Reputation.com, Inc.
    Inventors: Bradley William Null, Hsin-wei Tsao, Rui Li
  • Patent number: 11418919
    Abstract: A method and system for recommending locations based on audience interaction metrics is provided. In various embodiments, recommendations for actions at a location are generated based on existing location data and audience metrics at the existing locations. In various embodiments, recommendation data is generated for existing locations based on similarity to a first selected location. In various embodiments, location recommendation data is generated based on a selection of audience metrics of certain degrees of interaction. In various embodiments, negligible and non-existent audience interactions are substitutes to generate an optimized location recommendation.
    Type: Grant
    Filed: April 24, 2020
    Date of Patent: August 16, 2022
    Assignee: UBIMO LTD
    Inventors: Oded Poncz, Boris Teumkin
  • Patent number: 11361335
    Abstract: Systems, methods and products for determining a consumer-facing price using a demand model that is generated based on historical transactional data. One embodiment comprises a method implemented in a pricing module of an automotive data processing system. Data that identifies a consumer (or consumer group) and a vehicle type are received and the demand model is accessed to generate a payment corresponding to the attributes of the consumer and the attributes of the vehicle type. The demand model may be implemented in a machine learning engine that maintains a set of weights ? used in a predictive demand function. The weights are adjusted by the machine learning engine to minimize a loss function which measures deviation of demand estimated by the predictive demand function from the demand indicated by a set of historical transaction data.
    Type: Grant
    Filed: June 26, 2020
    Date of Patent: June 14, 2022
    Assignee: FAIR IP, LLC
    Inventors: Daniel J. Malik, Joshua S. Schoenfield, John Case, Scott Edward Painter
  • Patent number: 11342076
    Abstract: Disclosed is a system and a method for monitoring patient's health. Data associated with multiple questions nudged to a patient may be received. A plurality of symptoms may be extracted. The plurality of symptoms may be analyzed using to generate a health assessment score. The health assessment score may be compared with a predefined threshold to determine a health condition. A deviation in the health condition may be determined by comparing the health condition and previous health data. A risk level may be identified using an artificial intelligence technique. A course of action may be recommended to the patient in real-time based on the risk level and the health condition. A healthcare practitioner may be identified in real-time. The healthcare practitioner and the patient may be notified in real-time. A follow-up check for the patient may be scheduled based on the risk level and the health condition.
    Type: Grant
    Filed: October 13, 2021
    Date of Patent: May 24, 2022
    Assignee: QURE.AI TECHNOLOGIES PRIVATE LIMITED
    Inventors: Ammar Jagirdar, Adlon Pereira, Pradeep Kumar Thummala, Arun Kant Sharma, Vijay Senapathi, Anshul Chauhan
  • Patent number: 11334808
    Abstract: A classification system includes a processor and a memory that stores an initial dataset, an analyzed dataset, a model rules database, and instructions. The instructions, in response to receiving first interaction data corresponding to a first interaction, store the first interaction data in the initial dataset as a first entry. The instructions include, at a predetermined time, selecting a set of entries from the initial dataset including the first entry and obtaining a set of analysis rules from the model rules database. The instructions include, for each selected set of entries, calculating an additional parameter based on the obtained set of analysis rules and generating a first analyzed dataset corresponding to the obtained set of analysis rules. The instructions include storing the first analyzed dataset and providing the first analyzed dataset to determine a recommendation using the first analyzed dataset and displaying the recommendation on a user interface.
    Type: Grant
    Filed: September 27, 2019
    Date of Patent: May 17, 2022
    Assignee: TD Ameritrade IP Company, Inc.
    Inventors: Richard Douglas Judy, Jr., Rajesh Badu Devabhaktuni, Aaron Andrew Blomberg, Shruthi Polasani, Adrian Alan Hooper
  • Patent number: 11308540
    Abstract: A system and method for providing recommendations to at least one user is disclosed. A user profile for the user is obtained. Data is identified in the user indicative of interests of the users. This is stored in a profile store. Activity profiles and profiles of reviewers of the activity are created. A match between the author profiles, the user profiles and the activity profiles are identified. From these matches a list of activities is generated and presented to the user to select an activity to engage in.
    Type: Grant
    Filed: July 11, 2017
    Date of Patent: April 19, 2022
    Assignee: International Business Machines Corporation
    Inventors: Arindam Bhowmick, Carlos Chivardi, Jennifer M. Hatfield, Gregory S. Hurlebaus, Josef Scherpa
  • Patent number: 11205205
    Abstract: One or more systems and/or techniques for collecting and/or presenting reviews and/or ratings associated with items are provided. A request to perform a review procedure for a first item is received. In response to receiving the request, a first target profile associated with the first item is generated. A second client device associated with a first reviewer displays a review platform interface including one or more selectable inputs associated with one or more items. A first selectable input is associated with the first item. A request to review the first item is received from the second client device via a selection of the first selectable input. Based upon the first target profile and a first reviewer profile associated with the first reviewer, it is determined that the first reviewer is associated with a first target audience of the first item. Review instructions are transmitted to the second client device.
    Type: Grant
    Filed: July 31, 2020
    Date of Patent: December 21, 2021
    Inventors: Reza Lavasanijou, Farbod Rohani
  • Patent number: 11151618
    Abstract: In an approach to retrieving reviews for a user based on user profile information, a computer receives user profile information for a first user. The computer receives a search term from the first user and determines review information corresponding to the search term and the user profile information. Responsive to determining review information corresponding to the search term and the user profile information, the computer retrieves the review information and transmits the review information to the first user.
    Type: Grant
    Filed: June 3, 2019
    Date of Patent: October 19, 2021
    Assignee: International Business Machines Corporation
    Inventors: Romelia H. Flores, Erik H. Katzen
  • Patent number: 11153411
    Abstract: A method for processing a user request by an electronic device is provided. The method includes receiving the user request including natural language, analyzing the user request to detect a user intent and time information, determining one or more applications matching the user intent associated with the user request, determining a post event time period which is a time period before a time point extracted from the time information, and launching at least one among the one or more applications at the post event time period.
    Type: Grant
    Filed: April 9, 2018
    Date of Patent: October 19, 2021
    Assignee: Samsung Electronics Co., Ltd.
    Inventor: Kollencheri Puthenveettil Dipin
  • Patent number: 11138615
    Abstract: Location history data can be used to identify attributes for a known geographic location of a business listing record for a business. As an example, location history data is received from each of a plurality of client computing devices. For each device, the location history data identifies an arrival and departure times for the known geographic location as well as prior and next visit information. The location history data is used as input into a classifier in order to identify a set of attributes for the geographic location and corresponding likelihood values for each of the attributes of the set of attributes. A subset of the set of attributes is determined such that the attributes describe aspects of the known geographic location based on the likelihood values. This subset is provided to a client computing device in response to a request for information about the geographic location.
    Type: Grant
    Filed: August 11, 2016
    Date of Patent: October 5, 2021
    Assignee: Google LLC
    Inventors: Abhimanyu Das, Evgeniy Gabrilovich, Wei Lwun Lu, Shuxin Nie
  • Patent number: 11128931
    Abstract: When a viewer is determined to be interested in an advertisement, a media guidance application may identify a second related advertisement to display to the viewer. The second advertisement may be displayed following the first interesting advertisement. To avoid timing issues, media content following the advertisements may be buffered so that the viewer can catch up on the media content without missing anything.
    Type: Grant
    Filed: July 20, 2020
    Date of Patent: September 21, 2021
    Assignee: Rovi Guides, Inc.
    Inventors: Parasuraman Ramakrishnan, Michael A. Montalto, Pok-Ching Lee, Wendy Cheang
  • Patent number: 11062394
    Abstract: In one aspect the present disclosure implements a method for providing a personalized recommendation to a user of a health care service. In this regard, the method includes receiving a user's profile data that includes at least a location of the user, automatically prompting for and receiving a set of constraints from the user regarding their need to seek medical care, identifying a result set of medical care providers responsive to a user request, determining whether the result set satisfies the imposed constraints, and if the result set satisfies the imposed constraints, creating, in real-time, a list that identifies at least one medical care provider from the result set for display to the user.
    Type: Grant
    Filed: October 7, 2016
    Date of Patent: July 13, 2021
    Assignee: ALIGHT SOLUTIONS LLC
    Inventors: Randolph Sentell, Preston Williams, Jared Ashman, Greg Morgan
  • Patent number: 11049160
    Abstract: A multi-platform e-commerce distribution system includes a bi-directional data translation system, a product distribution platform, and a commerce graph API. The bi-directional data translation system extracts product data and translates product data. The product distribution platform includes a product repository of the purchasable products containing information that has been converted into a unified product schema. The bi-directional data translation system translates product information between formats of one or more different merchants and the unified product schema of the product distribution platform. The bi-directional data translation system also translates the product information between the unified product schema of the product distribution platform and one or more formats expected by one or more individual e-commerce platforms.
    Type: Grant
    Filed: April 13, 2018
    Date of Patent: June 29, 2021
    Assignee: Violet.io, Inc.
    Inventors: Brandon Schulz, Rhen Zabel
  • Patent number: 11037174
    Abstract: In general, the subject matter described in the specification can be embodied in methods, systems and program products for an improved review system with location-verified reviews. The system verifies a user's location using one or more available sources, such as geographic location by global positioning system (GPS), cellular localization systems, or wireless local area network (WLAN). The user confirms the business or attraction at the current geographic location that the user would like to review. The system then accepts a review of the business or attraction at the current geographic location. The review is indexed for retrieval. Preferably, the system includes a delay before indexing a review, wherein the management of the business or attraction is notified of the review so that it can respond to any complaints in the review before it is made available for retrieval.
    Type: Grant
    Filed: November 15, 2017
    Date of Patent: June 15, 2021
    Inventor: Philip Ta-te Chen