Abstract: Systems and methods for enhancing digitally informed delivery of delivery items, such as mail or packages. A delivery item has an associated digital resource(s), such as electronic text, a digital file, an image, a web page(s), or the like. The delivery item includes an indicia, such as a bar code, that provides access to, or references, the digital resource. When the delivery item is processed during transit from the sender to the recipient of the delivery item, the indicia is read, and the associated digital resource is identified therefrom. The delivery service transmits, to the recipient, an electronic notification indicating that the delivery item is enroute to the recipient and also indicating the associated digital resource. The recipient can then access the digital resource, e.g., the custom text, files, images or web pages associated with the delivery item.

Abstract: A user request associated with a first user and a shipment of one or more items is received. A prompt that the first user provide one or more biometric identifiers is provided. The prompt selectively excludes a request for billing information from the first user. At least partially in response to the providing of the prompt, at least a first biometric identifier of the first user is obtained. At least partially in response to the obtaining of the first biometric identifier of the first user, the billing information is automatically processed. Based at least in part on the automatically processing of the billing information, the user request associated with the shipment of the one or more items is completed.

Abstract: A system and method for generating shipping labels for shipping items to other countries. The shipping label can be based on shipping information for the item. The shipping label can also contain information about whether there was a landed cost guarantee associated with the item.

Abstract: Methods and systems for facilitating delivery of goods from a retail location to a customer are disclosed. In one method, a request is received from a customer user which includes an order for goods to be delivered from a retail store. One or more delivery users within a predefined geographic area shared with a location of the customer user are identified. A delivery user agrees to pick up the customer's order and deliver the requested goods to the customer's home. Confirmation messages are automatically sent and received when the delivery user picks up the customer's order and again when the order is delivered to the customer. The delivery user can earn rewards or payments upon completion of successful delivery.

Abstract: Techniques for monitoring a conversation in real-time to detect attributes of a conversation, identifying a desired outcome of the conversation, and identifying voice modulations that may be applied to the agent's voice to help accomplish the desired outcome are disclosed. The system may identify voice modulations by comparing a current conversation to one or more prior conversations having desired outcomes similar to that of the current conversation. A trained machine learning model may select and apply voice modulations associated with accomplishing a desired outcome.

Abstract: A method of printer operation identifies inkjets to operate in each scanline to eject sneeze drops or, in an alternative approach, identifies the cross-process direction scanlines within a page to be printed by the printer where each inkjet ejects sneeze drops. The methods use a binary grayscale code counter that generates a sequence of binary grayscale code numbers and every other output of the sequence is bit reversed to spread the sneeze drops over the pages of the printer output so the sneeze drops are not perceptible to a human observer.

Abstract: A system and method for generating shipping labels for shipping items to other countries. The shipping label can be based on shipping information for the item. The shipping label can also contain information about whether there was a landed cost guarantee associated with the item.

Abstract: Embodiments of the present disclosure include systems, methods, and devices for tracking a shipment using a wireless tracker. In such embodiments, the wireless tracker determines a location of the wireless tracker device and regulates battery usage of wireless tracker based on the location. In addition, the wireless tracker is configured to determine a current location of the wireless tracker device at one or more intervals such that the one or more intervals are based on a delivery route of the shipment. Moreover, the wireless tracker is configured to receive and verify one or more codes to for a chain of custody of the shipment. Also, the wireless tracker is configured to determine a trigger event based on the location of the wireless tracker device and/or sensor information as well as send a notification to a computer server based on the trigger event.

Abstract: A network-attachable data transfer device housed within a shippable enclosure that incorporates an updateable electronic display for displaying shipping destination information is disclosed. The device may be initialized (e.g., prepared to receive data, and the updateable electronic shipping display set to the shipping destination) by a service provider and shipped, in accordance with the displayed destination address, as a self-contained shipping unit. The device may be installed onto a network at the destination and loaded with data. The display may also be updated with the next destination address such that the device is shipped to the updated destination address (e.g., back to the service provider, or onto other destinations before being send back to the service provider). When the device is received back at the service provider, the data is transferred from the device to a service provider storage facility, wiped of data, and prepared to be sent out again.

Abstract: An information processing apparatus includes an acquisition unit that acquires a number of objects lining up in a queue when a target object targeted for measuring a queuing time enters the queue, a first detection unit that detects an object exiting the queue, and a measurement unit that measures, as a queuing time of the target object in the queue, a period from a time when the target object enters the queue to a time when a number of objects corresponding to the number acquired by the acquisition unit are detected by the first detection unit after the target object enters the queue.

Abstract: Systems and methods for processing distribution items having unique identifiers affixed thereon. The unique identifiers can include computer readable codes and written alphanumeric strings generated by a user. A system receives the unique identifier and requests payment information from a user, and stores an association between the unique identifier and the payment information, and processes the item according to the payment information.

Abstract: Methods and systems for facilitating delivery of a package to a customer are described. The methods include receiving a delivery order, the order including a signature requirement; requesting a visual identification of an authorized receiver of the package from a user; receiving the visual identification from the user; and transmitting the visual identification to a shipping carrier.

Abstract: A device includes a display unit, a display control unit configured to display a screen on the display unit according to display data, an execution unit configured to cause the device to perform a process corresponding to a script included in the display data, and a storing unit configured to store information indicating whether the script is charged for. The execution unit is configured to determine whether the script is charged for by referring to the information stored in the storing unit, and update charging information for the process performed by the device if the script is charged for.

Abstract: Processing and tracking of individual mail items processed through a document processing system such as a sorter or inserter utilize a mail item identifier that is unique with respect to each individual mail item. A mail item may have a postal authority approved code representing or containing its associated unique identifier. If not, an identifier is generated and a corresponding postal authority approved code is applied to the mail item. Processing entails associating the unique mail item identifier for each respective mail item with collected metadata for the respective mail item and storing the identifier and associated the metadata. In a sorter example, each mail item is sorted into a postal sort group, and the processing entails identifying the sort group to which each item is sorted and storing the identified sort in association with the unique mail item identifier.

Abstract: A system and method is provided for transmitting information over a wide area network, such as the Internet, in response to receiving at least a portion of mail data. In one embodiment of the present invention, information is stored in a memory. Mail data is then affixed to a mail object. The mail object is then manually delivered to a recipient. The mail data is then provided to a reception device. The reception device then uses the mail data to retrieve the information from a mail device in communication with the memory. In a preferred embodiment, the mail data includes data corresponding to the recipient of the mail object, and the information includes data on a content of the mail object (e.g., data that is included inside an envelope portion of the mail object).

Abstract: A method for automating issuing and attachment of a label including post ID information when a user intends to apply a registered post providing tracking and tracing information such as a registration or a parcel service by using an unmanned device of itself and an apparatus for receiving a registered post including a post receiving unit receiving reception information for receiving the registered post including a registered or parcel service post, and a reception information managing unit authenticating a user who intends to apply the registered post and verifying the reception information of the registered post to generate label information for issuing the label including the reception information.

Abstract: Embodiments described herein provide a shipper a discount for each postal item that is mailed by a delivery service provider. A facilitator offers the shipper an immediate discount that is based on the shipper meeting certain requirements, e.g. purchasing a certain amount of postage value, shipping a certain number of mail items, and/or shipping a certain type of mail item such as a qualified mail piece. The facilitator will receive a rebate from the delivery service provider based on the shipper ability to meet the established requirements.

Abstract: Electronic messages may be processed using a stamp authority by receiving an electronic message, identifying a stamp associated the message, determining if the stamp is valid, and, if the stamp is determined to be valid, distinguishing the message from messages with which a valid stamp is not identified.

Abstract: A method for transporting a set of items includes predetermining a destination point for each item of the set and for each further item which passes through the sorting system, generating for each item a current image of the item from a predetermined viewing direction, determining the predetermined destination point of the item, and initiating a transport of the item to the destination point. The method includes further transmitting a computer-readable description of the set to a data processing system which is connected to the sorting system. The description includes a reference image of the item from the viewing direction. For each item which passes through the sorting system, the method includes automatically deciding by the data processing system whether or not the item belongs to the set, wherein the data processing system compares the generated current image of the item with the reference image.

Abstract: In a method and an arrangement for provision of at least one secured service via a security module of a franking machine for at least one procedure for data processing that is executed in a data processing device that can be connected with the franking machine, the procedure requests a secured first service from the security module in a request step; and the security module provides the first service in a provision step subsequent to the request step. The security module verifies an authorization to request the first service via the procedure in a verification step preceding the provision step.

Abstract: A method of estimating the cost of a target print job may include identifying a target print job having a document type and one or more attributes, for each attribute of the target print job, determining a correlation between the attribute and a cost of the target print job using a plurality of historical print jobs associated with the document type, and identifying one or more of the attributes as cost drivers based on the correlation of the attribute to the cost of the target print job. The method may include identifying one or more relevant historical print jobs from the plurality of historical print jobs based on values for the identified cost drivers, estimating a cost of the target print job using the one or more relevant historical print jobs, and displaying the estimated cost associated with the target print job.

Abstract: Some embodiments include a machine-readable medium including instructions which when executed by a machine causes the machine to perform operations. The operations include sorting mail. The sorting of the mail includes reading an encoded value located on the mail piece. The sorting of the mail includes decoding the encoded value to determine a delivery point for the mail piece, an identification of a sender of the mail piece, an identification of a recipient of the mail piece, an identification of a class of the mail piece and an identification of a service type of the mail piece. The sorting of the mail includes determining whether the mail piece is a candidate undeliverable as addressed mail piece using the identification of the recipient of the mail piece within the encoded value and the identification of a delivery point for the mail piece within the encoded value.

Abstract: A custom postage has an artwork region and an adjacent cancellation region that includes a meter mark. The artwork region contains an original image having a top edge adjacent to the cancellation region. The custom postage may be placed onto an item of mail with a delivery address thereon, with the custom postage oriented to the upper right of the delivery address and with the image in a vertical orientation relative to the delivery address. The custom postage may be offered for sale as a fundraising effort, optionally via a website. The website may also include a social citizenship program and/or it may promote literacy.

Abstract: According to the invention, a content delivery network (CDN) for delivering content objects from a content provider to a recipient is disclosed. The CDN includes a dynamic pricing engine and a second web location. The dynamic pricing engine is coupled to a first web location. The first web location, which is associated with a content provider, allows the recipient to order a content object. The delivery quote is solicited by the first web location for delivering a content object one or more times. The second web location delivers the content object to a recipient system of the recipient. The second web location is associated with the dynamic pricing engine. The dynamic pricing engine automatically produces the delivery quote, which is affected by at least one of the content object or a web location of the recipient system.

Abstract: The present teachings described herein pertain to mail preparation systems, and more specifically to the processing of mailings to obtain destination entry discounts. The teachings herein also pertain to the processing of mailings by various document processing systems, such as sorters, inserters or vision systems attached to document processing systems, to enable processing of mail articles to maximize destination entry discounts. Still further, the teachings pertain to schemes for the enablement of delivery and logistics information to be arranged respective to a mailing during mail processing to obtain destination entry discounts.

Abstract: An information distribution apparatus creates data to be simultaneously distributed, further adding to the data an identifier which indicates that the data is distributed by a broadcast service, and adding billing class information in accordance with the data amount, and transmits it; a mobile terminal receives the data, creates a reception confirmation message if it is determined from the identifier added to the received data that the received data is distributed by a broadcast service, and further adds the identifier and the billing class information added to the data to the reception confirmation message to transmit it to a billing-information generation apparatus and the information distribution apparatus; and the billing-information generation apparatus generates billing information based on the billing class information added to the reception confirmation message if it is determined from the identifier added to the reception confirmation message that the data is distributed by a broadcast service.

Abstract: A method and system for using a tracking ID to facilitate the refunding of unused postage is provided. Information for a postage transaction, along with the tracking ID and an associated delivery status, is stored. This delivery status is updated when the mail piece carrying the tracking ID is delivered. Unused postage can be confirmed by retrieving the stored postage transaction information and determining from that whether there are duplicative postage transactions. The delivery statuses for the duplicative postage transactions can then be reviewed to determine whether the mail pieces associated with these postage transactions have been delivered. If not, one of the postage transactions may be refunded.

Abstract: A method of providing for a money transfer over a network includes the steps of: providing a stamp having a face value and a lifespan both indicated on the stamp, the stamp being a string that is a concatenation of two or more fields including the face value and the lifespan, with at least one of the fields calculated according to a prescription involving a hashing or encryption of a concatenation of others of the fields or of some other field not part of the stamp; affixing the stamp to an e-mail; and allowing the recipient of the e-mail to obtain value for the stamp if the stamp is presented to a predetermined entity (such as a stamp issuer) for the stamp value within the lifespan indicated on the stamp. The stamp may comprise a concatenation of a set of fields, including a lifespan, a stamp value; and hash/encryption.

Abstract: In a system including a postage printing device and a data center, wherein the postage printing device and the data center have a first set of keys for use in requesting and downloading a plurality of postage data records from the data center for use in printing postal indicia, a method of securely transferring the postage printing device and any postage value stored therein from a first user to a second user. According to the method, a new set of keys for requesting and downloading postage data records is generated, any current postage value stored in the printer device is securely transferred to the second user using the new keys and some of the first set of keys, and the first set of keys is zeroed, thereby protecting the first user from any potential theft or fraud of postage funds on the part of the second user.

Abstract: Electronic messages may be processed using a stamp authority by receiving an electronic message, identifying a stamp associated the message, determining if the stamp is valid, and, if the stamp is determined to be valid, distinguishing the message from messages with which a valid stamp is not identified.

Abstract: A closed loop postage metering system includes networked meters that provide mailers and/or recipients the capability to request additional or modified services during processing of a mail piece by a carrier. The networked meter allows the Post to charge the mailer, or even the recipient for these services or to provide them with a refund or credit. The services can include changing the processing of the mail piece. Further, the closed loop postage metering system enables more precise methods of paying for services when multiple carriers handle a mail piece. A special case of such multiple carriers handling is the handling of international mail.

Abstract: An accounting apparatus according to an embodiment of the invention includes an accounting unit, an occupancy time counting unit and a charge discounting unit. The accounting unit is configured to impose a charge for use of a device that is an object of accounting on the basis of the number of operations and/or an operation time of the device. The occupancy time counting unit is configured to count an occupancy time that the device has been exclusively used by a user. The charge discounting unit is configured to discount the charge for use of the device on the basis of the occupancy time.

Abstract: Methods of processing incoming documents. The methods may comprise receiving a plurality of documents in electronic form and classifying each of the plurality of documents into at least one of a plurality of document classifications. The methods may also comprise extracting metadata from the plurality of documents. In addition, the methods may comprise executing a first workflow for processing documents classified in a first document classification selected from the plurality of document classifications and executing a second workflow for processing documents classified in a second document classification selected from the plurality of document classifications.

Abstract: A method of paying for postage stamps, that involves the generation of a plurality of postage stamps, wherein each of the stamps has a unique identification code; and the debiting of an account for the generation of the plurality of stamps when a carrier processes one of the plurality of stamps.

Abstract: The server of a communication system determines a communication growth level that is the level of growth of communication between one user and another user based on the cumulative count of mail send/receive events, and stores the determined growth level in the communication growth level Data Base. When the server receives a profile view request to view the profile of user A from the terminal of user B, the server determines the range of profile information to be opened for user B out of the profile of user A, based on the communication growth level of the pair of user A and user B stored in the communication growth level Data Base.

Abstract: Multiple print streams destined for individual print stream processing modules are optimized prior to printing. The process of optimizing includes receiving an input representing a plurality of documents to be printed and determining an attribute of each document of the plurality of documents represented by the input. The attribute relates to processing of the respective document through the document processing system. Optimization involves balancing an operation time of a first print stream processing module with an operation time of a second print stream processing module, by assigning each document to one of the print stream processing modules based on its determined attribute.

Abstract: According to the invention, a content delivery network (CDN) for delivering content objects from a content provider to a recipient is disclosed. The CDN includes a dynamic pricing engine and a second web location. The dynamic pricing engine is coupled to a first web location. The first web location, which is associated with a content provider, allows the recipient to order a content object. The delivery quote is solicited by the first web location for delivering a content object one or more times. The second web location delivers the content object to a recipient system of the recipient. The second web location is associated with the dynamic pricing engine. The dynamic pricing engine automatically produces the delivery quote, which is affected by at least one of the content object or a web location of the recipient system.

Abstract: This invention provides methods, apparatus, and systems for classifying addresses. An address is evaluated based upon a postal code or standardized postal code, such as a U.S. Postal Service ZIP+4 code, serving the address. If the address cannot be classified based on the standardized postal code, the address is classified based on additional information, such as a U.S. Postal Service delivery point code. A mailer may then determine whether the address is a business or residential (or non-business) address. Furthermore, a mailer may predict when surcharges may apply and compare the rates of various carriers.

Abstract: A method that enables the post to deliver letters, flats, post cards and packages (mail) addressed to a recipient's virtual post office box and then to be delivered directly to the recipient. The process enables individuals or entities to rent a virtual post office (VPO) box i.e., a box that does not physically exist, from the post office (“post”). Mail addressed to the virtual post office box would be captured by the post during the post's sortation process and rerouted to the specified address of the renter of the virtual post office box.

Abstract: A financial institution computer maintains one or more lists of account identifiers for accounts enrolled in a prioritized payment program including pre-authorization of certain payment requests by select creditors. The computer estimates a value of one or more prioritized payments associated with a first account and authorizes a first sweep payment to a second account at a second financial institution from a third stand-in account at a payroll processor, so that the estimated value is held back in the stand-in account. Then the computer receives an automatic deposit associated with an account identifier for a first account. The financial institution computer generates prioritized payments from the first account to select creditors and generates a second sweep payment, if necessary, from the first account to the second account, responsive to the incoming automatic deposit. The second account can be, for example, a demand deposit account or a prepaid card account.

Abstract: A method of determining the dimensions of a mailpiece by means of a portable measuring device having a housing provided with an opening having a side reference surface along which the mailpiece is guided under a position sensor in a first pass along a first dimension of the mailpiece, after which pass a value for the first dimension of the mailpiece is determined by a processing unit and is communicated to a franking system to which the portable measuring device is connected, and in a second pass along a second dimension of the mailpiece, after which pass a value for the second dimension of the mailpiece is determined by the processing unit and is communicated to the franking system.

Abstract: In some example, a computerized method includes sorting mail that comprises a multiple pass mail sort operation. The multiple pass mail sort operation for a mail piece that is undeliverable as addressed comprises performing a first pass of the multiple pass mail sort operation, wherein performing the first pass comprises capturing data to identify a feature of the mail piece. The multiple pass mail sort operation comprises generating a fingerprint for the mail piece between performing the first pass and performing a second pass of the multiple pass mail sort operation. The fingerprint is derived from the feature of the mail piece that is identified during the first pass.

Abstract: A system and method is provided for transmitting mail verification data over a wide area network, such as the Internet, in response to receiving and authenticating at least a portion of mail identification (ID) data. In one embodiment of the present invention, a mail verification application is adapted to store at least a verifying portion (e.g., an identifiable code portion, a shipping portion, a recipient portion, etc.) of mail ID data in memory. The mail ID data is then affixed to a mail object. The mail object is then manually delivered to a recipient. At least an authenticating portion of the mail ID data is then provided to a reception device. The reception device, which communicates with the mail ID device over a wide area network, transmits at least the authenticating portion of the mail ID data to the mail verification application operating on the mail ID device. The mail verification application then compares the authenticating portion of the mail ID data with the verifying portion stored in memory.

Abstract: The exemplary embodiment of the present invention will provide methods and a computer system for managing image content review for image customization of computer-based value-bearing items such as, for example, an exemplary image-customized computer-based postage label 1 in an exemplary embodiment of the present invention as depicted in FIG. 1. With reference to FIG. 1, the exemplary customized computer-based postage label 1 will bear an image 2 that would be provided by a corresponding user, namely by the user that orders the customized computer-based postage label. The user may provide image 2 in an electronic form, such as by uploading a digital representation of image 2. In a variation of the exemplary embodiment, a user could alternatively provide a hardcopy image. The exemplary customized computer-based postage label 1 will bear a human-readable indication of the country 4 for which the postage is approved.

Abstract: In a mail franking system including a central secure metering device (PSD 20) connected to a remote credit reloading server (26) and a plurality of local franking management modules (22-1 to 22-N) each including a local secure metering device (28-1 to 28-N) and connected to said central secure metering device via a user's local area network (LAN), there is provided a method wherein a franking session is opened, each of the local franking management modules books a predetermined franking value from a central secure metering device so as to perform secure frankings up to the limit of this value and at the end of session each of these modules transmits its consumed franking value to the central device which is then debited by an overall franking value equal to the sum of the franking values consumed by each of the local modules.

Abstract: A method, apparatus, and computer instructions for allocating resources based on predictions of service level agreement (SLA) breaches in order to minimize costs are provided. With the method, apparatus, and computer instructions, a prediction that an SLA will be breached is received from a prediction engine associated with the SLM system. Based on a prediction that an SLA will be breached, a minimum cost analysis is performed to determine if computer resources may be shifted from another service consumer under another SLA to facilitate the service consumer of the potentially breached SLA in order to reduce the cost of the penalty associated with breaching SLAs. If so, resources are reallocated in order to minimize penalties associated with SLA breaches.

Abstract: Provided is a method of reducing postal revenue losses associated with the processing and delivery of international mail pieces. Algorithmically-resolved image data associated with a mail piece is compared to international-mail-services postage data and a determination is rendered, based on the comparison, as to whether any postage indicated as paid is sufficient to further process the mail piece in accordance with the level of delivery service requested. In various aspects, an attempt to algorithmically ascertain the identity of the sender is undertaken for purposes of automated charge assessment relative to a mail piece for which it is determined that insufficient postage has been tendered. In accordance with alternative aspects, if the sender identity cannot be ascertained, the mail piece is variously (i) rejected for manual handling or (ii) routed for automated sortation and delivery in accordance with a “downgraded” delivery service level for which the amount paid is adequate.

Abstract: The exemplary embodiment of the present invention provides a method for handling printing errors in a computer-based postage system, the method comprising: assigning an identifier to a particular mail piece wherein said identifier uniquely identifies the particular mail piece during a particular period of time and wherein said unique mail piece identifier is related to a particular mailer; generating for printing a representation of a postage indicium for the particular mail piece and a representation of the unique mail piece identifier; and recognizing an indication that an error occurred in a printing of at least one of the postage indicium or the representation of the unique mail piece identifier.

Abstract: Methods, services, program products and devices are provided for correlating carbon offsetting and printing. Methods comprise a requester initiating a print job on a printing device; analyzing the print job; identifying at least one print job metric relevant to the print job as a function of the analyzing, the metric associated with a carbon offset value; calculating a total amount of carbon offset from the identified at least one metric; printing the print job; and transferring the carbon offset total amount to a carbon offsetting entity for debiting or crediting against a printing entity as a function of the printing. Systems and devices and articles of manufacture comprising a computer usable medium having a computer readable program in said medium are provided. Service methods comprise deploying applications for correlating carbon offsetting and printing.

Abstract: There is provided a method and system of determining efficient routing of a mail piece in a delivery system for delivering mail pieces. The system determines whether or not the mail piece requires urgent delivery. The system determines a weight of the mail piece. Also, the system determines, based on the urgency determination and the weight determination, a most cost-effective place in which to introduce the mail piece into the delivery system.