Search Patents
  • INTEGRATED TRAVEL SERVICES
    Publication number: 20130226905
    Abstract: Integrated travel services are provided via a computer processing device and logic executable by the computer processing device. The integrated travel services map activities to information databases, define conditions for generating alerts, and monitor user behaviors. Upon determining one of the user behaviors matches one of the activities, the integrated travel services access a corresponding database and, using the conditions in conjunction with data from the user behavior, search the corresponding database. The integrated travel services also generate an alert, in response to the search, upon determining that the search results indicate one of the conditions has been met.
    Type: Application
    Filed: January 17, 2013
    Publication date: August 29, 2013
    Applicant: GM GLOBAL TECHNOLOGY OPERATIONS LLC
    Inventor: GM Global Technology Operations LLC
  • Integrated travel services
    Patent number: 9201926
    Abstract: Integrated travel services are provided via a computer processing device and logic executable by the computer processing device. The integrated travel services map activities to information databases, define conditions for generating alerts, and monitor user behaviors. Upon determining one of the user behaviors matches one of the activities, the integrated travel services access a corresponding database and, using the conditions in conjunction with data from the user behavior, search the corresponding database. The integrated travel services also generate an alert, in response to the search, upon determining that the search results indicate one of the conditions has been met.
    Type: Grant
    Filed: January 17, 2013
    Date of Patent: December 1, 2015
    Assignee: GM Global Technology Operations LLC
    Inventors: Spencer W. Chamberlain, Wade W. Bryant
  • TRAVEL SERVICE BROKER SYSTEM AND METHOD
    Publication number: 20050288974
    Abstract: An integrated travel service broker for facilitating transactions between travel inventory suppliers and buyers is disclosed. The system comprises a network with hub sites that provide a centralized connection for travel office point of service terminals and travel vendor databases and inventories. A user may purchase travel inventory by browsing a travel service broker database and a travel history database for travel itineraries, then selecting one of the travel itineraries and placing an order for travel services. The user also browses opaque bids placed in response to the order and selects one of the bids for purchase.
    Type: Application
    Filed: May 16, 2005
    Publication date: December 29, 2005
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: James Baranowski, Michael Laughlin, Mark McCulloch, Andrew Winterton
  • DYNAMIC TOURIST TRAVEL PLANNER SERVICE
    Publication number: 20210110490
    Abstract: Various embodiments disclosed relate to an integrated travel service for producing a dynamic trip itinerary. The present disclosure includes a method including receiving input data comprising a location to be explored and a duration of a trip, retrieving information regarding the location from a travel database, producing a trip itinerary and route based on the information form the travel database, receiving an indication of initiation of the trip and tracking a location of a user during the trip, and dynamically updating the trip itinerary according to the location of the user.
    Type: Application
    Filed: December 22, 2020
    Publication date: April 15, 2021
    Inventors: Kalapi Biswas Rawat, Cagri Cagatay Tanriover
  • SYSTEM FOR CONSUMER TRAVEL SERVICE CHANNEL INTEGRATION
    Publication number: 20050125262
    Abstract: An integrated travel channel system that allows users to create, view, modify and/or cancel certain travel bookings regardless of the travel channel used by the consumer (i.e., traveler) to initiate, modify or cancel the travel booking. In this manner, an integrated travel channel system can be provided, in an exemplary embodiment, that allows users to contact a full service travel office using any of a variety of travel channels 24 hours a day, 7 days a week.
    Type: Application
    Filed: December 4, 2003
    Publication date: June 9, 2005
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES
    Inventors: Bion Bartning, Jean Healy, Audrey Hendley, David Jackson, Jennifer Kraft, Denis Perracchio, Jarvis Slade, John Williams
  • TRAVEL MARKET BROKER SYSTEM
    Publication number: 20040260581
    Abstract: A system and method providing an integrated travel market broker system for facilitating transactions between travel services suppliers and buyers. The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals.
    Type: Application
    Filed: March 10, 2004
    Publication date: December 23, 2004
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: James A. Baranowski, Michael Keith Laughlin, Mark B. McCulloch, Andrew Winterton
  • Computer based system for evaluating options in an eclectic array of product and service attributes in the travel services industry
    Publication number: 20180218464
    Abstract: The invention is a computer-based system for collecting, archiving, analyzing and distributing travel-related information which is comprised of an application programming interface (API) that provides scores and evaluations on travel amenities, duration and other flight attributes that can be integrated into the search engines and reservations systems of airlines and other travel service providers. The API computes scores (numerical, graphical and text) relating to customer satisfaction with various attributes of travel, including flight schedules and amenities and outputs data in such a way that integrators can display these in flexible ways for their customers to readily understand their options using icons, text or numerical means. Uniquely, the information is available to system integrators across multiple platforms and is available for all segments, legs and itineraries.
    Type: Application
    Filed: January 27, 2017
    Publication date: August 2, 2018
    Inventors: Jaivin Anzalota, Austin Schneider
  • Integrated travel industry system
    Patent number: 7499864
    Abstract: A system and method providing a centralized network for facilitating travel reservations and/or services. The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals. The travel office point of service terminals provide a plurality of modules for various travel related applications such as a low fare search module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and an integrated e-mail booking system.
    Type: Grant
    Filed: August 12, 2002
    Date of Patent: March 3, 2009
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: David E. Campbell, Matt Fitzgerald, Philip A. Garcia, James Klein, Michael Keith Laughlin, Mike Qualantone, Debbie L. Schultz, Jean Shapiro
  • Method and System for Integrated Assistance Service
    Publication number: 20130189983
    Abstract: A method and an apparatus according to an embodiment of the invention includes a controller to process a travel assistance request for communication through a satellite and terrestrial mobile communication network. Data related to multiple assistance providers can be received in response to the request. At least one criterion can be processed for the assistance providers based on, for example, historical trip data. The assistance providers can be graphically represented for user selection based on the criterion. Data related to a selected assistance provider can be displayed, including navigation data to and/or from the assistance provider. In another embodiment, the travel assistance request can be communicated to a service center through the network. The service center can communicate data related to an assistance provider, including navigation data to and/or from the assistance provider. A rating of the assistance provider can be communicated to a specified community-of-interest through the network.
    Type: Application
    Filed: March 11, 2013
    Publication date: July 25, 2013
    Applicant: DBSD SATELLITE SERVICES G.P.
    Inventor: DBSD SATELLITE SERVICES G.P.
  • Integrated end-to-end travel instrument (TI) device generation system and integrated travel instrument devices
    Patent number: 12124977
    Abstract: The system includes a webserver (110) to generate a passenger journey document file (PJDF) (160) comprising a plurality of end-to-end passenger travel reservations (PTRs) for a set of passengers. The PJDF includes, for each travel leg of an end-to-end PTRs, a single-sheet integrated end-to-end travel instrument (Tl) template (1000A) populated with an official boarding pass identifier (BPID) (1209) issued by one of a plurality of disparate travel host systems (JTHSs) (1501, 1502, . . . , 150Y) for a respective leg. Each TI template comprising an emulated boarding pass barcode (1211) associated with the BPID for the respective leg, and for N checked-in luggage items for the respective passenger, populated with X temporary luggage tag identifiers (LTIDs) (1231A, 1233A) linked to up to X official bag tag identifiers (BTIDs) (1209) from the JTHS of the leg, wherein X and N are integers. There is a one-to-one correspondence between the LTIDs and BTIDs.
    Type: Grant
    Filed: June 27, 2023
    Date of Patent: October 22, 2024
    Assignee: Baggage Airline Guest Services, Inc.
    Inventor: Craig C. Mateer
  • Integrated end-to-end travel instrument (TI) device generation system and integrated travel instrument device
    Patent number: 11687845
    Abstract: The system includes a webserver (110) to generate a passenger journey document file (PJDF) (160) comprising a plurality of end-to-end passenger travel reservations (PTRs) for a set of passengers. The PJDF includes, for each travel leg of an end-to-end PTRs, a single-sheet integrated end-to-end travel instrument (TI) template (1000A) populated with an official boarding pass identifier (BPID) (1209) issued by one of a plurality of disparate travel host systems (JTHSs) (1501, 1502, . . . , 150Y) for a respective leg. Each TI template comprising an emulated boarding pass barcode (1211) associated with the BPID for the respective leg, and for N checked-in luggage items for the respective passenger, populated with X temporary luggage tag identifiers (LTIDs) (1231A, 1233A) linked to up to X official bag tag identifiers (BTIDs) (1209) from the JTHS of the leg, wherein X and N are integers. There is a one-to-one correspondence between the LTIDs and BTIDs.
    Type: Grant
    Filed: May 31, 2022
    Date of Patent: June 27, 2023
    Assignee: BAGGAGE AIRLINE GUEST SERVICES, INC.
    Inventor: Craig C. Mateer
  • Integrated end-to-end travel instrument (TI) device generation system and integrated travel instrument devices
    Patent number: 11348040
    Abstract: The system includes a webserver (110) to generate a passenger journey document file (PJDF) (160) comprising a plurality of end-to-end passenger travel reservations (PTRs) for a set of passengers. The PJDF includes, for each travel leg of an end-to-end PTRs, a single-sheet integrated end-to-end travel instrument (TI) template (1000A) populated with an official boarding pass identifier (BPID) (1209) issued by one of a plurality of disparate travel host systems (JTHSs) (1501, 1502, . . . , 150Y) for a respective leg. Each TI template comprising an emulated boarding pass barcode (1211) associated with the BPID for the respective leg, and for N checked-in luggage items for the respective passenger, populated with X temporary luggage tag identifiers (LTIDs) (1231A, 1233A) linked to up to X official bag tag identifiers (BTIDs) (1209) from the JTHS of the leg, wherein X and N are integers. There is a one-to-one correspondence between the LTIDs and BTIDs.
    Type: Grant
    Filed: November 8, 2019
    Date of Patent: May 31, 2022
    Assignee: BAGGAGE AIRLINE GUEST SERVICES, INC.
    Inventor: Craig C. Mateer
  • SYSTEM AND METHOD FOR PROCESSING TRIP REQUESTS
    Publication number: 20110246248
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Application
    Filed: June 14, 2011
    Publication date: October 6, 2011
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • SYSTEM AND METHOD FOR PROCESSING TRIP REQUESTS
    Publication number: 20100324921
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Application
    Filed: August 27, 2010
    Publication date: December 23, 2010
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • SYSTEM AND METHOD FOR PROCESSING TRIP REQUESTS
    Publication number: 20060293931
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Application
    Filed: August 29, 2006
    Publication date: December 28, 2006
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Matt Fitzgerald, Philip Garcia, Debbie Schultz, Michael Laughlin
  • SYSTEM AND METHOD FOR PROCESSING TRIP REQUESTS
    Publication number: 20060287881
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Application
    Filed: August 29, 2006
    Publication date: December 21, 2006
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Matt Fitzgerald, Philip Garcia, Debbie Schultz, Michael Laughlin
  • SYSTEM AND METHOD FOR PROCESSING TRIP REQUESTS
    Publication number: 20060287880
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Application
    Filed: August 29, 2006
    Publication date: December 21, 2006
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Matt Fitzgerald, Philip Garcia, Debbie Schultz, Michael Laughlin
  • System and method for processing trip requests
    Patent number: 8090604
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Grant
    Filed: June 14, 2011
    Date of Patent: January 3, 2012
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • System and method for processing trip requests
    Patent number: 7996248
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Grant
    Filed: August 27, 2010
    Date of Patent: August 9, 2011
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • System and method for processing trip requests
    Patent number: 7788117
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Grant
    Filed: August 29, 2006
    Date of Patent: August 31, 2010
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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