Abstract: A method and system for diagnosing a fault that includes a decision tree having a plurality of decision points wherein at least some of the plurality of decision points terminate in a resolution point representing a diagnosis for the fault. Also included is a plurality of queries each having at least a first response and a second response where each of the plurality of queries being associated with one of the plurality of decision points. The system also includes a knowledge base that includes a plurality of first images where each of the plurality of first images illustrate one of the first responses. A user interface is included for presenting the plurality of queries and the illustrative first images to a user. The user navigates the decision tree by responding to at least some of the plurality of queries by viewing the illustrative first images and basing a selection between the first response and the second response associated with said at least some of said queries on said illustrative first images.

Abstract: A system for facilitating viewer navigation through online information relating to chemical products is provided. The system includes a server in communication with at least one database; a link to an order fulfillment system; a link to a payment processing system; and a rink to a client system. The system is executing web server and application server software; a commerce tool for ordering one or more chemical products; database management and security tools; and a navigation tool. The navigation tool includes a user interface displaying objects relating to the chemical products in a form of a periodic table. Each objects is linked to information or services concerning the chemical products and each object is represented as an abbreviation of a function provided by the navigation tool.

Abstract: A system and method for providing training in a technical field to a student is provided and includes at least one educational institution that provides an educational program. Also included is at least one industry education provider that provides a training program in a technical field. An online education provider is also included wherein the online education provider is in communications with the at least one educational institution and the at least one industry education provider. The online education provider provides to the student a composite educational program including the educational program and the training program in said technical field.