Patents Represented by Attorney Brooks, Cameron & Huebsch
  • Patent number: 8214688
    Abstract: Method and system are disclosed for redelivering failed messages in asynchronous communication systems. The methods and systems automatically delay redelivery of such failed messages in order to allow required system resources to become available. In one implementation, the methods and systems provide two levels of redelivery: a micro level in which redelivery is attempted right away for a certain number of times, and a macro level in which a predefined, user-selectable delay is imposed before any additional micro level redeliveries are attempted. After a certain number of unsuccessful macro level redeliveries, the message is backed out to a backout queue for manual intervention by a system operator. Such an arrangement reduces or eliminates the burden on the system operator to manually resolve failed message deliveries.
    Type: Grant
    Filed: May 17, 2011
    Date of Patent: July 3, 2012
    Assignee: United Services Automobile Association (USAA)
    Inventors: James C. Watson, Frank L. Bain, III
  • Patent number: 8135658
    Abstract: Decision software implements a decision process that handles and decides a request from a requestor in a generally automated manner. The decision software denies the request according to a predefined standard. Information relating to the request and the denial decision is stored as a quote, and it is determined that further consideration of the denial decision by a human reviewer of the organization is desired. The human reviewer is contacted and retrieves the stored quote by way of an actuated interface that presents the quote as a focused screen including information from the quote and a determination entry device. The human interviewer determines based at least in part on the focused screen whether to over-ride the denial decision and enters such determination into the determination entry device. The entered determination is stored with the stored quote and the request proceeds in accordance with the stored determination.
    Type: Grant
    Filed: April 22, 2008
    Date of Patent: March 13, 2012
    Assignee: United Services Automobile Association (USAA)
    Inventors: Christopher J. Watkins, Sr., Vance E. Rankin, James Elden Nicholson
  • Patent number: 8126745
    Abstract: Digital assets may be insured against loss. The digital assets may comprise commercial products and/or user-generated data. An insurance product may provide either for monetary reimbursement or replacement (e.g., repurchase) of the digital assets and/or for backup services to backup insured digital assets so that the insured digital assets may be retrieved if the original user copies are lost.
    Type: Grant
    Filed: June 18, 2008
    Date of Patent: February 28, 2012
    Assignee: United Services Automobile Association (USAA)
    Inventor: Robert Michael Bohanek
  • Patent number: 7532106
    Abstract: An electronic assembly may be contained in a label that performs time-temperature integration (TTI) and indicates that time and/or temperature levels have been reached that may compromise the quality, shelf life, or safety of the item to which the label is affixed. The label may be used on a wide variety of objects that require careful handling in terms of temperature and/or time elapsed before use. The labeling system includes circuitry that measures and calculates, and indictor(s) that signal that the time has come for discounted sale, and, later, that the time has come for disposal rather than sale. Optionally, the circuitry may act as an “over-temperature alarm” system, to measure, calculate, and indicate when a one-time temperature violation has occurred that is of such a magnitude that the item is immediately considered compromised or spoiled.
    Type: Grant
    Filed: July 20, 2007
    Date of Patent: May 12, 2009
    Assignee: Paksense, Inc.
    Inventors: Wayne K. Debord, James Hatchett, Thomas P. Jensen