Patents Represented by Attorney Daniel J. Bourque
  • Patent number: 5832068
    Abstract: A data record processing system including a dynamic data record excluder generates a unique record identification in response to a received data record. Alternatively, the received data record may include the unique data record identifier. A data record index stores at least a portion of the received data record and the unique data record identifier. A dynamic data record excluder determines whether or not the received data record was previously received by searching the data record index, and generates a data record exclusion indicator if the data record was previously received, thereby excluding processing of the previously received data record, to avoid duplication and to allow the data record processing system to process the most recent data record.
    Type: Grant
    Filed: August 14, 1996
    Date of Patent: November 3, 1998
    Assignee: Davox Corporation
    Inventor: B. Scott Smith
  • Patent number: 5828449
    Abstract: An inspection system and method uses a ring illumination apparatus to illuminate one or more reflective elements, such as solder balls on an electronic component or other protruding surfaces or objects. The ring illumination apparatus includes a substantially ring-shaped light source that provides a substantially even illumination across the one or more reflective elements. An illumination detection device detects light beams reflecting off of the illuminated reflective elements for forming a reflected image. A method of processing the reflected image includes locating one or more edges of each reflected image element representing an illuminated reflective element. The edges of the reflected image elements are located by determining the maximum intensity gradient in the pixels forming the reflected image element. The inspection system and method thereby determines various characteristics such as the absence/presence, location, pitch, size and shape of each reflective element.
    Type: Grant
    Filed: July 25, 1997
    Date of Patent: October 27, 1998
    Assignee: Acuity Imaging, LLC
    Inventors: Steven Joseph King, Jonathan Edmund Ludlow, George Schurr
  • Patent number: 5822400
    Abstract: A call record scheduling system for prioritizing call records for an outbound dialing system. Call records are downloaded to a call center record manager which preliminarily filters the records to select only certain records for a call campaign. Call records are then individually processed to produce a time range and priority for each call record to be dialed. This time range and priority are inserted into a priority table which may have more than one entry for each call record. A call record scheduler scans the priority table and selects call records to be downloaded to the outbound dialer to be presently dialed. The call record scheduler dynamically adjusts the priority table, including inserting and deleting priority table entries and changing the priority value. The present system allows control over when to place telephone calls during an ongoing telephone campaign, thereby increasing the likelihood of reaching the called party.
    Type: Grant
    Filed: August 19, 1996
    Date of Patent: October 13, 1998
    Assignee: Davox Corporation
    Inventor: B. Scott Smith
  • Patent number: 5821840
    Abstract: A simplified solenoid assembly has a simplified construction that maintains the mechanical integrity and operating efficiency of the solenoid. The solenoid assembly includes a frame having first and second frame leg portions extending from a frame middle portion. The side region of the first frame leg portion includes an aperture, and the side region of the second frame leg portion defines a frame pole face generally opposite the aperture. A bobbin having first and second bobbin end portions and a generally cylindrical bobbin intermediate portion is "snap-fit" between the frame leg portions. A plunger receiving region formed in the bobbin is aligned with the aperture through the frame, and the second bobbin end portion extends across the plunger receiving region to form a fixed gap between the bobbin and the frame. A plunger is slidably received through the aperture in the frame and into the plunger receiving region within the bobbin.
    Type: Grant
    Filed: July 2, 1997
    Date of Patent: October 13, 1998
    Assignee: WPI Magnetec, Inc.
    Inventor: Russell D. Ricker
  • Patent number: 5813444
    Abstract: A method for filling containers utilizing at least two filling members. The containers to be filled are placed in a receptacle and at least two filling members are placed over the containers with the apertures of the filling members corresponding to the openings of the containers to be filled. Particulate matter is then disposed on top of the filling members and passed through the apertures in the filling members filling the containers below. A scraper is used to push and/or pull the particulate matter off of one filling member onto the other filling member. The now clean filling member is removed and the containers which are now filled with particulate matter are removed as well. The particulate matter is then moved from the second filling member onto the first in order to fill the new containers under it. The second filling member now being cleared of particulate matter is removed and the containers under it which are now filled are then removed.
    Type: Grant
    Filed: December 26, 1996
    Date of Patent: September 29, 1998
    Inventor: Donald P. Cashion
  • Patent number: 5814369
    Abstract: A system and method for depositing a pattern of media on a moving surface includes a media depositing apparatus that deposits media in a predefined pattern on the moving surface. A media applicator roll having a media receiving region, such as engraved or raised portions, receives the media from a media feeder as the media applicator roll rotates. A media retaining member maintains the media in contact with the media receiving region until the media reach a bottom region of the media applicator roll and are released from the media applicator roll in the predefined pattern onto the moving surface. The method for depositing a pattern of media includes synchronizing the speed of rotation of the media applicator roll with the speed of the moving sheet of material so that the media are precisely deposited as they are released from the media receiving region. The method also includes minimizing the distance that the media must drop from the applicator roll receiving region to the moving surface.
    Type: Grant
    Filed: December 14, 1995
    Date of Patent: September 29, 1998
    Assignee: Environmental Reprocessing, Inc.
    Inventors: Mat Bockh, Thomas J. Zickell, Charles Diman, Stephen Mahoney
  • Patent number: 5812553
    Abstract: A multi-path digital signal processor for use in a telephony system provides a first data path for interfacing to a local area network, a second data path for interfacing to a Versa-bus Modular Eurocard (VME) bus, and at least one third data path for interfacing to at least one pulse code modulation digital signal path. The Digital Signal Processor may transmit and receive data by any or all of these means to allow efficient data transfer and processing by the Digital Signal Processor in a telephony system.
    Type: Grant
    Filed: July 18, 1996
    Date of Patent: September 22, 1998
    Assignee: Davox Corporation
    Inventors: Michael Pinault, Malcom Strandberg
  • Patent number: 5790674
    Abstract: The present invention is a system and method of providing system integrity and positive audit capabilities to a positive identification system. The use of access authority information units to gain access to the positive identification system solves the problems of open, unsecured and unauditable access to data for use in point of use identification systems. In order to secure the rights to the data that is needed to make mass identification systems operate, it must be shown that records will be closed and secure, as well as that there will be an audit trail of access that is made to the data. This system solves those problems through the use of a system and method for identification with biometric data and/or personal identification numbers and/or personalized devices embedded with codes unique to their assigned users.
    Type: Grant
    Filed: July 19, 1996
    Date of Patent: August 4, 1998
    Assignee: Image Data, LLC
    Inventors: Robert C. Houvener, Ian P. Hoenisch
  • Patent number: 5790650
    Abstract: A telephone call center management system capable of simultaneously operating at least two separate telephony applications. A first group of agents is assigned to service a first telephone application. A first telephony center supervisor is assigned to at least view the operation of at least the first telephone application and at least the first group of agents. A second group of agents is assigned to service a second telephone application, while a second telephony center supervisor is assigned to at least view the operation of the second telephone application and the second group of agents. A supervisor can not view or control the agents or resources of an application not assigned to that supervisor. Supervisors may be assigned different application access levels, which control how much supervision supervisors have over the agents in applications the supervisors may access.
    Type: Grant
    Filed: April 18, 1996
    Date of Patent: August 4, 1998
    Assignee: Davox Corporation
    Inventors: Judith A. Dunn, B. Scott Smith, Michael S. Carney
  • Patent number: 5782679
    Abstract: A metal abrasive belt is used to grind, debur, sand, cut, finish or otherwise abrade a workpiece. The metal abrasive belt includes a continuous metal belt and abrasive particles electroplated onto at least a portion of an outer surface of the continuous metal belt. The abrasive particles are electroplated by electrochemically depositing an electroplating matrix, such as a Nickel matrix, in the presence of abrasive particles, such as diamond or Cubic Boron Nitride particles. The abrasive particles can be electroplated to form selected abrasive and non-abrasive regions on the continuous metal member, for example, by masking selected regions of the continuous metal belt. One embodiment of the metal abrasive belt includes one or more perforations extending through the continuous metal belt. The perforations facilitate cooling and allow swarf to pass through the continuous metal belt while abrading a workpiece.
    Type: Grant
    Filed: September 23, 1996
    Date of Patent: July 21, 1998
    Inventor: David T. Hunter
  • Patent number: 5784452
    Abstract: A telephony call center management system allows agents to be assigned and grouped into work groups. A supervisor is assigned to supervise one or more work groups. Supervisors may move agents between work groups that the supervisor oversees. A supervisor may also assign unassigned agents to a work group which the supervisor controls. The supervisor may view statistics on the performance of only those agents assigned to a work group to which the supervisor is assigned.
    Type: Grant
    Filed: April 18, 1996
    Date of Patent: July 21, 1998
    Assignee: Davox Corporation
    Inventor: Michael S. Carney
  • Patent number: 5779294
    Abstract: A mounting system and method includes a mounting device for handling an object during treatment or preparation and for mounting the object to a display member for displaying the object. The mounting system and method is particularly suited for use by a taxidermist to handle and mount a fish or other animal prepared by the taxidermist. The mounting device includes a mounting plug adapted to be received in a recessed region in the display member. One or more object engaging members extend from the mounting plug to engage and secure the object. A mounting rod extends from a second end of the mounting plug and includes a gripping region, for easy gripping and handling by a user. The mounting method includes inserting the mounting rod through an aperture in the display member so that the mounting plug is received into the recessed region in the display member. A fastener is then engaged with a fastener engaging region on the mounting rod to secure the mounting device to the display member.
    Type: Grant
    Filed: August 29, 1996
    Date of Patent: July 14, 1998
    Inventor: Steven A. Magri
  • Patent number: 5778359
    Abstract: A system and method for automatically determining the file record format and characteristics for a data file of unknown file record format. At least a portion of an unknown file is obtained from a file source, such as a mainframe computer. At least a portion of the file is examined to determine whether the file is EBCDIC or ASCII encoded. File type, including print, card, text or binary, is determined. File headers and trailers are detected and removed. Line delimiters such as carriage return, linefeed or new line characters are detected. Periodic character patterns are searched for, such as a space followed by one or more numeric digits, to determine file record length and contents. Once the file record format is determined, a user may verify and modify the data. This system and method can be used by a data processing system, including a telephony system which accesses data records to determine parties in a database to contact, and automatically dial those parties.
    Type: Grant
    Filed: April 18, 1996
    Date of Patent: July 7, 1998
    Assignee: Davox Corporation
    Inventor: Robert J. Stent
  • Patent number: 5771966
    Abstract: A folded heat conducting member heatsink includes a base portion and a folded heat conducting member secured into engagement with the base portion with one or more folded heat conducting member securing element, such as annealed metal inserts. The folded heat conducting member includes at least first and second heat conducting portions, such as fins, extending from a fold portion engaged with one or more grooves in the base portion. The securing element or insert is swaged or deformed to force the heat conducting portions into engagement with the groove of the base portion. The method of making the heat sink includes: inserting one or more securing elements, between the heat conducting portions; inserting the heat conducting portions into the groove of the base portion; and applying pressure to the securing elements, such as with an impacting die, to swage or deform the securing elements. The base portion and heat conducting portions of the folded heat conducting member are made of a heat conductive material.
    Type: Grant
    Filed: December 15, 1995
    Date of Patent: June 30, 1998
    Inventor: John Jacoby
  • Patent number: 5761285
    Abstract: A universal telephony application client (TAC) that can be dynamically configured for a specific telephone call campaign running on a telephony platform system where upon the beginning of a call campaign, the universal TAC is initialized from an initialization profile specific to a telephone call campaign. The universal TAC operates as individual TAC threads to control processing of call records or incoming calls according to the parameters provided in the initialization profile. The initialization profile is modifiable before a call campaign, at the commencement of a call campaign, or at any time during a call campaign. All campaign TACs created subsequent to modifying the initialization profile will be modified to include the new parameters.
    Type: Grant
    Filed: June 1, 1994
    Date of Patent: June 2, 1998
    Assignee: Davox Corporation
    Inventor: Robert J. Stent
  • Patent number: 5749195
    Abstract: A malleable sealing membrane is used to seal openings, regions or other apertures in a house or similar structures to prevent the entry of pests or other unwanted elements. The sealing membrane includes a mesh substrate having a sealing compound coated on one or more sides and embedded within interstices of the mesh substrate. One or more release backings cover the sealing compound to protect the sealing compound prior to the application of the sealing membrane. The sealing membrane is prefabricated for later use in sealing applications. In use, the sealing compound on one side of the mesh substrate is exposed, for example, by removing one of the release backings. The exposed sealing compound is applied against the structure along the opening, region or aperture. The second release backing can then be removed.
    Type: Grant
    Filed: December 10, 1996
    Date of Patent: May 12, 1998
    Inventor: David Laventure
  • Patent number: 5738359
    Abstract: An expandable band and locking mechanism is used to install and secure a flexible sealing element, such as a rubber seal or gasket, against an internal annular surface, such as in a manhole or pipe. The expandable band is capable of expanding and being locked at various diameters. The expandable band preferably has a plurality of deviations or ribs that provide a plurality of pressure points against the sealing element. The expandable band includes a first locking region, such as an end locking portion of the band, and a second locking region, such as one or more adjustable locking elements or notches in the band. The locking mechanism preferably includes a locking member having a first locking tab for engaging with the end locking portion of the band and a second locking tab for engaging with one of the adjustable locking elements or notches in the band. The locking mechanism further includes a housing for covering the locking member and engaging the band.
    Type: Grant
    Filed: February 14, 1997
    Date of Patent: April 14, 1998
    Assignee: NPC Acquisition Corp.
    Inventor: William P. Gundy
  • Patent number: 5719552
    Abstract: A system and method for illuminating an area proximate a trailer, such as a boat or snowmobile trailer. At least one area illuminating light is connected to an area illuminating lighting control member. The area illuminating lighting control member receives and interprets trailer lighting control signals for determining when to activate and deactivate the area illuminating light. Control signals include is a trailer tow vehicle "lights on" condition combined with a second trailer lighting control signal, such as a "reverse lights on" indication, or indications from a water sensor or manual switch. The area illuminating lighting control member also receives a set of trailer lighting control signals for automatically deactivating the trailer illuminating lighting, including a "running light off" indication, a "brake lights on" indication, and/or a "turn signal lights on" indication.
    Type: Grant
    Filed: August 24, 1995
    Date of Patent: February 17, 1998
    Inventor: Jay Thompson
  • Patent number: D385490
    Type: Grant
    Filed: July 22, 1996
    Date of Patent: October 28, 1997
    Assignee: Great Bay Technology, Inc.
    Inventor: Angela M. Sullivan
  • Patent number: D397117
    Type: Grant
    Filed: January 6, 1997
    Date of Patent: August 18, 1998
    Assignee: Platinum Audio, Ltd.
    Inventor: Philip K. Jones