Patents Represented by Attorney IP Spring Corporation
  • Patent number: 8145706
    Abstract: Methods and apparatus are disclosed for automatic notification and response based on communication flow expressions having dynamic context. A message is provided from a sender to at least one recipient in accordance with a communication flow having a plurality of potential paths. The communication flow is controlled by a communication flow expression having a dynamic context, wherein the communication flow expression contains at least one primitive keyword indicating how the message should be processed. The dynamic context of the communication flow expression may be established using one or more labels or a context function. A number of primitive keywords are provided that allow a communication flow expression to react to a dynamic context.
    Type: Grant
    Filed: March 17, 2005
    Date of Patent: March 27, 2012
    Assignee: Avaya Inc.
    Inventors: Joann J. Ordille, John Hamilton Slye, Patrick Tendick, Qian Yang
  • Patent number: 8068824
    Abstract: Techniques are disclosed for automatically reconnecting an interrupted voice call session. For example, a method for use in a communication system switch for managing a call session between a first device and second device includes the following steps. The first device and the second device are connected, via the communication system switch, in accordance with a call session. The first device and the second device are automatically reconnected, via the communication system switch, when the call session is unintentionally interrupted. By way of example, the communication system switch may be a private branch exchange server.
    Type: Grant
    Filed: September 29, 2006
    Date of Patent: November 29, 2011
    Assignee: Avaya, Inc.
    Inventors: Xueshan Shan, Raji Chinnappa
  • Patent number: 8059807
    Abstract: A conferencing system is disclosed in which a participant to a conference call can program the embodiment to listen for one or more “keywords” in the conference call. The keywords might be a participant's name or words associated with him or her or words associated with his or her area of knowledge. The embodiments uses speech recognition technology to listen for those words. When the embodiments detects that those words have been spoken, the embodiment alerts the participant—using audible, visual, and/or tactile signals—that the participant's attention to the call is warranted. When the keywords are chosen wisely, the benefit can be great.
    Type: Grant
    Filed: March 20, 2007
    Date of Patent: November 15, 2011
    Assignee: Avaya, Inc.
    Inventors: Ezra Raphael Gilbert, Vipul Kishore Lalka, Venkat R. Gilakattula