Abstract: A monitoring system captures and processes messages from SS7 links, to compile call detail records (CDRs) for all interoffice call attempts. The CDRs are uploaded into a relational database. Automatic Message Accounting (AMA) records also are accumulated and uploaded to a another relational database. A data preparation operation utilizes external information to enhance the records for further processing, for example, to translate information codes in the records to textual names of originating and terminating offices. The enhanced records are loaded into a multi-dimensional database. The multi-dimensional database software facilitates analysis of the records to identify a variety of network traffic patterns. The user can automatically set up and customize studies for particular applications, for example to study traffic patterns for calls through a particular office.