Abstract: Controlling access to a facility includes sending a program and profile for facility services to a user's portable device. The services have telephones connected via a local area network (“LAN”), so a call originating on the LAN to such a telephone may be completed on the LAN without accessing a wide area telephone network (“WAN”). The program is executed on the user's portable device so that the device operates in a facility mode. In this mode, the device displays services from the profile, so that the user can select a service and easily place telephone calls to it solely over the LAN. Responsive to the user's service selection, in a normal operating sub-mode the user's portable device places a call via the WAN using a longer telephone number and in a local operating sub-mode the user's portable device places the call via the LAN using a shortcut number.

Abstract: A load balancing method incorporates temporarily inactive machines as part of the resources capable of executing tasks during heavy process requests periods to alleviate some of the processing load on other computing resources. This method determines which computing resources are available and prioritizes these resources for access by the load balancing process. A snap shot of the resource configuration and made secured along with all data on this system such that no contamination occurs between resident data on that machine and any data placed on that machine as put of the load balancing activities. After a predetermined period of time or a predetermined event, the availability of the temporary resources for load balancing activities ends. At this point, the original configuration and data is restored to the computing resource such that no trace of use of the resource in load balancing activities is detected to the user.

Abstract: A heterogeneous environment having applications and application enablers operating on application servers organized as a cluster is managed. The application servers are managed by a cluster management application. A system management application permits access to computing performance data provided by an operating system and reported to the system management application. Performance data of the applications and application enablers is collected from an application agent through the application servers. Topology information regarding the application servers is collected via the cluster management application. The performance data and the topology information are retrieved and sent to the system management application. Access to the performance data via the system management application is permitted. The system management application links to the computing performance data using the topology information.

Abstract: A method for sending a message containing a Uniform Resource Locator (URL) to a customer. The method includes recording in a customer's telephone system a destination address of the communications terminal, selecting at least one URL to be sent to the communications terminal during a telephone call, obtaining the destination address, generating a message containing the URLs, and sending the message from a telephone system of the merchant or sender to the destination address of the customer's communications terminal. The message may also contain additional items, including for example, electronic coupons, an on-line trial subscription, a user ID, a user password, advertisements, sender information, or combinations thereof, wherein the user ID and user password are required by the Website having the address of the URLs. The method may further include recording the at least one URL into the bookmark section of the browser in the communications terminal.

Abstract: A system, method, and computer program product that have a graphical user interface capable of easily generating different kinds of items on a canvas by a user by operation of a mouse pointer on the canvas without requiring movement of the mouse pointer between a palette and the canvas are disclosed. In accordance with one embodiment of the present invention a system is provided which comprises displaying means to display a pointer and a positional reference on a display screen; input means to accept an operation by a user; and control means to control a position and a function of the pointer on the display screen in response to the operation; wherein the control means determines the function of the pointer according to a distance between the position of the pointer and the positional reference.