Abstract: The invention provides for a communications recording and analysis system including means for recording one or more communication streams, means for identifying the recorded stream, means for retrieving the content of said recordings by identifier tags, and wherein additional real-time information is inferred from analysis, in real-time or later, of keystrokes entered at a computer/terminal handling the interaction, and/or computer mouse actions, and/or internet traffic emanating from, or terminating at, any one or more of a number of computers/terminals handling the interaction, and/or the words and/or prosody spoken during the interaction is recorded. Furthermore graphical display means are provided such that the presentation of call flow recording is in the form of a direct graph showing the progress of the calls through the various states and transitions.

Abstract: Disclosed are apparatus and method for a golf swing training club. The golf swing training club may include, a shaft, a grip connected to one end of the shaft, a clubhead connected to the other end of the shaft, and a weight coupled to the shaft, where the weight slides along the shaft during the golf swing. The club may include a release mechanism that is connected to the shaft. The release mechanism releases the weight when a centrifugal force is applied on the club. The method for using the golf swing training club may include swinging the club, and causing the weight to slide along the shaft during the golf swing. The method may include releasing the weight from the release mechanism when the centrifugal force is applied to the club.