Patents Represented by Attorney, Agent or Law Firm Mark S. Walker
  • Patent number: 7006985
    Abstract: The seller of computer components who has developed the process for configuring computer systems or networks provides a configuration process comprising a prompting system or computer purchasers to make a sequence of interactive data entries, each of said entries relative to the data processing needs of the purchaser of one of said computer systems, allocating said computer components to said computer systems based upon said user entries which are indicative of the system needs solution of that purchaser, and tracking the quantities of said computer components thereby allocated to computer systems sold by said seller to said purchasers.
    Type: Grant
    Filed: March 31, 1999
    Date of Patent: February 28, 2006
    Assignee: International Business Machines Corporation
    Inventors: Jeffrey Randell Dean, Jeffrey Langdon Howard, Ingrid Milagros Rodriguez
  • Patent number: 6996216
    Abstract: A method, system, and program for compensating recipients of calls are provided. A request to bill a caller a tariff for a call is initiated, wherein the caller originates the call. The caller is prompted to accept payment of the tariff to receive access to a destination line during the call. Responsive to negotiating for the payment of the tariff from the caller, the caller is connected with the destination line, such that the caller pays for access to the destination line. In particular, the caller may pay for access to a particular callee at the destination line.
    Type: Grant
    Filed: December 17, 2001
    Date of Patent: February 7, 2006
    Assignee: International Business Machines Corporation
    Inventors: Michael Wayne Brown, Joseph Herbert McIntyre, Michael A. Paolini, James Mark Weaver, Scott Lee Winters
  • Patent number: 6977998
    Abstract: A method, system, and program for billing for service provided to destination device according to the calling plan of the individual receiving the call. An authenticated identity for a callee answering a call placed to a destination device is received at an intermediary device. The intermediary device then accesses a billing plan for the authenticated identity of the callee and loads the billing plan for specifying charges for the call, such that telephone service billed to the callee is accessible at multiple destination devices.
    Type: Grant
    Filed: December 17, 2001
    Date of Patent: December 20, 2005
    Assignee: International Business Machines Corporation
    Inventors: Michael Wayne Brown, Joseph Herbert McIntyre, Michael A. Paolini, James Mark Weaver, Scott Lee Winters
  • Patent number: 6970867
    Abstract: A process in a computer managed communication network such as the World Wide Web with user access via a plurality of data processor controlled interactive display stations and with a system for displaying documents, e.g. Web pages, transmitted to said display stations from locations remote from said stations which provides the user with the option of bookmarking a whole document or just sections of the document. Conventional means associated with one of said receiving display stations are provided for bookmarking selected transmitted documents, e.g. whole Web pages to thereby store at said receiving display station, direct links to the documents for future access.
    Type: Grant
    Filed: November 12, 1998
    Date of Patent: November 29, 2005
    Assignee: International Business Machines Corporation
    Inventors: Peter Yue-der Hsu, Matthew Jacob Perrins
  • Patent number: 6959081
    Abstract: A method, system, and program for expert hold queue management are provided. A call is received at a call center. The call is placed on hold in a hold queue until a representative of the call center is available to answer the call. While on hold in the hold queue, the call is transferred to an expert. In particular, the call may be transferred to a second hold queue within the first hold queue if the expert is not immediately available. Experts may include freelance experts, query based experts, and emergency response experts. Then, responsive to detecting the call at the top of the call queue, the caller is notified of an availability of a representative. The caller may select to remain with the expert or transfer to the representative.
    Type: Grant
    Filed: December 3, 2001
    Date of Patent: October 25, 2005
    Assignee: International Business Machines Corporation
    Inventors: Michael Wayne Brown, David R. Cheng, Wing-Ying Stephanie Leung, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss, Scott Lee Winters
  • Patent number: 6956935
    Abstract: A method, system, and program for billing for service provided to an origin device according to the current caller billing plan. A trusted telephone network, including at least one service provider, receives a request for service from an origin device. The origin device is associated with a line number to be billed for according to a line subscriber billing plan. An identity of a caller requesting the service from the origin device is authenticated. Then, a billing plan associated with the authenticated caller identity is accessed and utilized to replace or supplement the line subscriber billing plan, such that billing for service provided at an origin device is specified according to the caller currently utilizing the origin device.
    Type: Grant
    Filed: December 17, 2001
    Date of Patent: October 18, 2005
    Assignee: International Business Machines Corporation
    Inventors: Michael Wayne Brown, Joseph Herbert McIntyre, Michael A. Paolini, James Mark Weaver, Scott Lee Winters
  • Patent number: 6937984
    Abstract: The present invention provides a solution for users of voice recognition systems who still need visual feedback in order to confirm the accuracy of spoken commands but need to operate in a “hands-off” mode with respect to computer input. In an interactive computer controlled display system with speech command input recognition, the present invention provides a system for confirming the recognition of a command by first predetermining a plurality of speech commands for respectively designating each of a corresponding plurality of system actions and providing means for detecting such speech commands. There also are means responsive to a detected speech command for displaying said command for a predetermined time period, during which time the user may give a spoken command to stop the system action designated by said displayed command. In the event that said system action is not stopped during said predetermined time period, the system action designated by said displayed command will be executed.
    Type: Grant
    Filed: December 17, 1998
    Date of Patent: August 30, 2005
    Assignee: International Business Machines Corporation
    Inventors: Scott Anthony Morgan, David John Roberts, Craig Ardner Swearingen, Alan Richard Tannenbaum
  • Patent number: 6931556
    Abstract: The present invention provides a method for reducing the amount of power consumed by an optical disk player. The method provides: recording at least a portion of the audio, video, or audio/video data from an optical disk onto the portable computer's hard disk while the optical disk is being played over the output device; turning the drive's spin motor off as soon as the data has been transferred to the hard disk; and then continuing to play the remaining un-played portion of the optical disk over the portable computer's speaker or other output device from the hard disk. The method further comprises recording in an index database a title of the optical disk and a title of the track written to the hard disk, and playing the data from the hard disk without re-reading the optical disk if the data has been previously written to the hard disk.
    Type: Grant
    Filed: January 16, 2002
    Date of Patent: August 16, 2005
    Assignee: International Business Machines Corporation
    Inventors: Kulvir Singh Bhogal, Nizam Ishmael, Jr.
  • Patent number: 6917672
    Abstract: A method, system, and program for third party regulation of calls based on the caller and callee pair to the call. An identity of a caller to a call and an identity of a callee logged in to receive the call are detected. A selection of third party criteria for regulating a call between the caller identity and the callee identity are accessed. A communication channel between the caller and the callee is regulated according to the selection of third party criteria.
    Type: Grant
    Filed: February 21, 2002
    Date of Patent: July 12, 2005
    Assignee: International Business Machines Corporation
    Inventors: Michael Wayne Brown, Joseph Herbert McIntyre, Michael A. Paolini, James Mark Weaver, Scott Lee Winters
  • Patent number: 6883093
    Abstract: A method and system for creating and managing a plurality of storage devices in a computer network. The present invention creates a common root storage device, which stores files that are shared among several computers in the network, and a custom root storage device, which store files specific to a single computer. The method of the present invention includes creating common and custom root storage devices within the network, recognizing these devices during startup (boot) of a network computer and updating the common root storage devices as needed. In a preferred embodiment, multiple common root storage devices are used so that an alternate common root storage device may be updated while the primary common root storage device is in use. The present invention also includes a system for creating and managing storage devices on computers within the computer network using the aforementioned methods.
    Type: Grant
    Filed: November 30, 2000
    Date of Patent: April 19, 2005
    Assignee: International Business Machines Corporation
    Inventors: Gerald F. McBrearty, Johnny M. Shieh
  • Patent number: 6833785
    Abstract: A method, computer program product, and system for alerting authorities during a car theft. A personal identification number, either a normal code or a duress code, is received into an vehicle security system. If the duress code has been entered, then the security system is disarmed, wherein the vehicle may be entered and driven away without any indication of an alarm. However, the duress code triggers a process by which authorities are notified and the location of the vehicle may be provided. The vehicle is disabled upon a certain event or condition, such as a pre-determined amount of time passing or a pre-determined distance driven. The method may also require satisfying a second event or condition before disabling the vehicle, such as the vehicle traveling at a low speed, in order to avoid causing an unsafe condition. The duress code preferably has an identical number of alphanumeric characters as a normal personal identification number entered to disarm the security system.
    Type: Grant
    Filed: March 7, 2002
    Date of Patent: December 21, 2004
    Assignee: International Business Machines Corporation
    Inventors: Michael Wayne Brown, Rabindranath Dutta, Michael A. Paolini, Newton James Smith, Jr.
  • Patent number: 6831970
    Abstract: A method and system for remotely and automatically selecting and activating a profile of a telephone. In particular, a user defines telephone profile activation information and communicates this information to the telephone to activate a desired profile during a certain event. In a preferred embodiment, the present invention includes a calendar application whereby the user may input scheduling information and profile associations so that calendar information and profile associations are transmitted by the calendar application to the telephone and activated upon occurrence and for the duration of an event. In an alternate embodiment, the method of the present invention includes having the telephone update the calendar application. The preset invention is capable of working in different time zones by converting the calendar information into the current time zone of the telephone.
    Type: Grant
    Filed: September 21, 2000
    Date of Patent: December 14, 2004
    Assignee: International Business Machines Corporation
    Inventors: Faisal M. Awada, Joe N. Brown, Richard D. Crowley, Herman Rodriguez
  • Patent number: 6828906
    Abstract: Provided is an apparatus and method for detecting a state of a device such as a meter or appliance and transmitting to a remote location a particular tone or tones corresponding to the detected state. The transmission is initiated either by a predetermined series of tones from the remote location to the apparatus or by changing conditions within the device. The claimed subject matter enables a service provider to detect a service outage, the scope of the outage and the resumption of service.
    Type: Grant
    Filed: March 6, 2003
    Date of Patent: December 7, 2004
    Assignee: International Business Machines Corporation
    Inventors: Jerry Walter Malcolm, Nicholas James Noecker, Jr., Paul Stuart Williamson, Scott Lee Winters
  • Patent number: 6826276
    Abstract: A method, system, and program for managing a caller profile for multiple callers across multiple call hold centers are provided. Multiple call centers preferably subscribe to a remote caller profile server that manages caller profiles that are distributable to the multiple call centers. Each of the multiple call centers utilizes caller profiles to specify services to the callers related to the caller profiles when those callers are placed on hold within the caller centers. In addition, each of the call centers monitors the activity of callers while on hold and transfers the monitored activity information to the remote caller profile server to update the caller profiles.
    Type: Grant
    Filed: December 3, 2001
    Date of Patent: November 30, 2004
    Assignee: International Business Machines Corporation
    Inventors: Michael Wayne Brown, David R. Cheng, Wing-Ying Stephanie Leung, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss, Scott Lee Winters
  • Patent number: 6826621
    Abstract: A system for effectively reducing address resolution of a packet on a network by representing multiple addresses on a node of the network by a single maskaddress. An aggregation utility is utilized to aggregate the multiple addresses from an address space (i.e., a number of addresses having a common initial bits) of sequential addresses. A pre-selected aggregation percent, representing the percentage of actual addresses from the space which is present on the node, is utilized in the evaluation of the maskaddress. The maskaddress comprises of two variables. The first variable represents the size of the space and the common initial bits. The second variable provides information on the number of relevant bits to include in the maskaddress and the length of the space to point out the actual addresses, which are present in the space. A negative address utility is utilized to indicate which addresses from within the address pace are not hosted on the node.
    Type: Grant
    Filed: April 24, 2000
    Date of Patent: November 30, 2004
    Assignee: International Business Machines Corporation
    Inventors: George Andrew Kephart, David Richard Marquardt
  • Patent number: 6823050
    Abstract: A system and method for interfacing with a personal telephony recorder is provided. Users can issue commands to the personal telephony recorder through a variety of means. A user using a device with video capabilities can use facial cues, such as a facial expression, that is recognized as a command and sent to the personal telephony recorder. Video-based users can also send commands using a Doppler shift created by moving away from or towards the video recorder or a portion of the recorder. Personal telephony recorder users that use a pervasive computing device, such as a handheld computer or personal digital assistant, can issue commands by using a thumb switch usually located on the side of the device, or by using a stylus to select portions of the device's screen, such as command buttons.
    Type: Grant
    Filed: February 13, 2003
    Date of Patent: November 23, 2004
    Assignee: International Business Machines Corporation
    Inventors: Michael Wayne Brown, Joseph Herbert McIntyre, Victor S. Moore, Michael A. Paolini, Scott Lee Winters
  • Patent number: 6823462
    Abstract: A method, network system and computer program product for establishing a server node in a virtual private network with a single tunnel definition and a single security policy for a plurality of tunnels associated with a group name. In one embodiment, a method comprises the step of configuring a group database in the server node. The group database in the server node comprises the group name and a list of members associated with the group name. The method further comprises configuring a rules database in the server node. The rules database associates the group name with a particular security policy. The method further comprises configuring a tunnel definition database in the server node. In the tunnel definition database, the remote ID is defined as the group name. In another embodiment of the present invention, the list of members associated with the group name comprises a non-contiguous list of ID types.
    Type: Grant
    Filed: September 7, 2000
    Date of Patent: November 23, 2004
    Assignee: International Business Machines Corporation
    Inventors: Pau-Chen Cheng, Ajit Clarence D'Sa, Jian Hua Feng, Denise Marie Genty, Jacqueline Hegedus Wilson
  • Patent number: 6823334
    Abstract: Managing a data mining environment, the data mining environment having a data mining tool and a data mining model. Embodiments include registering in a data set control table registered data sets, the registered data sets including the model training input data sets, model training results data sets, the scoring input data sets, and the scoring output data sets, registering the data mining model in a mining model control table, the mining model control table being related to the data set control table through a mining model control table foreign key, and registering the scoring output data sets in a scoring control table, the scoring control table being related to the data set control table through a scoring control table data set foreign key, the scoring control table being related to the mining model control table through a scoring control table mining model foreign key.
    Type: Grant
    Filed: March 7, 2002
    Date of Patent: November 23, 2004
    Assignee: International Business Machines Corporation
    Inventors: Prasad Rajendra Vishnubhotla, Albert Zhongxing Yao
  • Patent number: 6823491
    Abstract: A system and method for dynamically integrating a site specific search engine. In one embodiment, a hidden HTML tag is used on web pages to identify the site specific search engine for the web site. When a user requests a site specific search engine from the user's web browser, the HTML tag is located and the corresponding web page containing the site specific search engine is opened. In another embodiment, if the HTML tag identifying the site specific search engine is not found, an analysis of the web site's root node is made to identify a site specific search engine. If a site specific search engine is identified through the analysis, the search engine web page is opened. In yet another embodiment, if the site specific search engine is not found through either a hidden HTML tag or by analyzing the web site's root node, a generic site specific search routine is invoked.
    Type: Grant
    Filed: August 31, 2000
    Date of Patent: November 23, 2004
    Assignee: International Business Machines Corporation
    Inventors: Gerald Francis McBrearty, Shawn Patrick Mullen, Johnny Meng-Han Shieh, Guha Prasad Venkataraman
  • Patent number: 6820089
    Abstract: Development of domain-specific analytic applications having predefined data mining models, including identifying a business problem to be solved; selecting a data mining algorithm appropriate for solving the business problem; defining data schema for use as inputs and outputs to and from the mining algorithm, the data schema including input data schema and output data schema; and defining a mining model based on the data schema to solve the business problem; whereby a domain-specific analytic application is developed, the analytic application having at least one predefined data mining model, the analytic application having the capabilities of: populating the input data schema with sample historical data; production training the mining model using the sample historical data in the input data schema, whereby a production trained mining model is created; and production scoring production data using the production trained mining model, production scoring further comprising applying the production trained mining m
    Type: Grant
    Filed: April 5, 2001
    Date of Patent: November 16, 2004
    Assignee: International Business Machines Corporation
    Inventor: Prasad R. Vishnubhotla