Abstract: A flash based device in configured for soft programming to correct for over-erase effect; however, the soft programming current is limited so as not to exceed the current that can be supplied during soft programming. Additionally, the voltage on the source node of each cell on the flash based device is maintained at a non-zero level, in order to allow for the use of a higher word line voltage, but help prevent an over soft programming effect.

Abstract: A process for forming an ARC layer in the fabrication of a semiconductor device comprises forming a modified ARC layer that increases the resistance to crown defects and bridging and also provides better adhesion for the ARC layer with the underlying metal layer. The modified ARC layer can comprise two titanium nitride ARC layers, a titanium nitride/titanium/titanium nitride sandwich structure, a modified titanium nitride layer, or an extended thickness titanium nitride layer.

Abstract: A software-based distributed architecture allows rapid provisioning and flexible management of fault-tolerant call centers for interaction between companies' agents and outside customers via multi-media messages, using both real time and non-real time messages. The real time messages include web-based chat, forms and applications sharing, PSTN calls, and incoming and outgoing Voice over IP calls. The non-real time messages include web call-back requests, voice messages, fax messages, and email messages. The architecture provides for sharing of non-dedicated resources among multiple companies, mirrored hot backup, dynamic resource provisioning and allocation, dynamic load balancing, and implementation of service controls on individual companies in accordance with subscription service limits.