Abstract: A system and method for diagnosing a software system within a remote electronic device using a network is provided. A diagnostic controller controls diagnostics of the software system by instructing the remote electronic device to replace a selected software component of the software system with a diagnostic software component. The diagnostic software component has equivalent operational characteristics as the selected software component and includes trace logic that collects diagnostic data while operating with the software system. An analysis routine analyzes the diagnostic data and recommends a corrective measure for the software system.