Abstract: In a computer, a first set of object classes are provided representing active entities in an information-handling process and a second set of object classes are provided representing data and rules in the information-handling process. At least one object class has rules associated with data. The above-mentioned objects are used in constructing a model of an information-handling process, and to provide an output that identifies at least one way in which the information-handling process could be improved. One aspect is a method for handling personally identifiable information. Another aspect is a system for executing the method of the present invention. A third aspect is as a set of instructions on a computer-usable medium, or resident in a computer system, for executing the method of the present invention.